Motor Mile Subaru

Tow Hitch I purchased a bicycle and wanted a tow hitch installed on my Subaru Forester. I called the parts department and spoke to Service Advisor Bobby Bond. H I purchased a bicycle and wanted a tow hitch installed on my Subaru Forester. I called the parts department and spoke to Service Advisor Bobby Bond. He was very Knowledgeable and helpful. I ordered the part and set up a day to install. All the employees were friendly and my install was quick and efficient. Thank you Bobby and crew More

I had a defective battery in my 3 month old outback that required roadside assistance for a jump start. i went through their express service for oil change etc and to get the battery checked. Due to a war required roadside assistance for a jump start. i went through their express service for oil change etc and to get the battery checked. Due to a warranty requirement, Subaru has to have their own proof of defective quality, and that it can’t be recharged. Quite a pain as it prolonged my wait by 3x, but again, not the dealerships fault. They got me into the main service area for evaluation and replacement without an appointment so I didn’t have to make a 30 mile return trip another day and risk being stranded again. They were courteous and helpful at all stages of the transaction. More

Prompt Service for an Unexpected Issue I was highly pleased when Brian was able to squeeze in a repair for my Subaru Forester at a moments notice. Not only did they promptly fix the issue, I was highly pleased when Brian was able to squeeze in a repair for my Subaru Forester at a moments notice. Not only did they promptly fix the issue, but also made sure all of the recalls, 30,000 mile services and an oil change were done at the same time, which was a lifesaver! More

My service experience so far has always been excellent. Today I used a loaner. My car was ready and washed when I returned. Thank you Brian so much for always being so courteous! Today I used a loaner. My car was ready and washed when I returned. Thank you Brian so much for always being so courteous! More

Very good overall experience, Brian was my service manager and did an excellent job of explaining the process involved and the work that needed to be done. I purchased the car used Brian was my service manager and did an excellent job of explaining the process involved and the work that needed to be done. I purchased the car used from a CAR MAX dealer. I thought I knew the history on it but apparently I didn't. I kept a record of the maintenance on it after I bought it but some where along the line things were done I wasn't aware of. Hopefully they're all sorted out now so I can start a revised history that will be accurate. More

Ecellent service! Great experience start to finish. Casey was my service technician and was wonderful about explaining the work that needed to be done and communicating status of the work to me. I appr Casey was my service technician and was wonderful about explaining the work that needed to be done and communicating status of the work to me. I appreciated the loaner car because, even with COVID, I had an appointment every day. More

Excellent service, even in a pandemic. I felt safe the whole time and the staff was very professional and respectful. This is the 3rd or 4th vehicle we have purchased from Shelor, and we ha I felt safe the whole time and the staff was very professional and respectful. This is the 3rd or 4th vehicle we have purchased from Shelor, and we have always been very happy. will be back for sure. More

Excellent service Very good service We have been going here for 20 plus years and overall has been a very good experience The only drawback is that we have to drive 3 Very good service We have been going here for 20 plus years and overall has been a very good experience The only drawback is that we have to drive 30 minutes to get here but it’s worth the drive More

Great service! They are very friendly and the service is fast. They text you updates which is really helpful. I have been using them the past 4 years, and they have They are very friendly and the service is fast. They text you updates which is really helpful. I have been using them the past 4 years, and they have never disappointed. More

courteous and efficient service . Visit to parts was also . All went well and quickly . Got what I needed . Subaru does not require much service .This visit was just for anual state inspection . Inspections are All went well and quickly . Got what I needed . Subaru does not require much service .This visit was just for anual state inspection . Inspections are free so thank you Shelor Motors More