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Motor Mile Subaru

Christiansburg, VA

4.9
659 Reviews

240 Jarrett Drive Southeast

Christiansburg, VA

24073

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659 Reviews of Motor Mile Subaru

May 20, 2020

Highest quality of service All, scheduling, registration, paper processing, service per se, and overall communication with me were informative and showed expertise and experien More

by Jerzy NOWAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Cory Snyder
Jun 29, 2020 -

Motor Mile Subaru responded

Jerzy, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you for the great review!

May 19, 2020

Best salesman Nick Ogle is a great salesperson. He went far above the norm to help me find a vehicle that suited my needs, not once but twice in less than three mon More

by nitedort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ogle, E. Morris
Jun 29, 2020 -

Motor Mile Subaru responded

Nitedort, thanks for your great review, and for giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 12, 2020

Everything went as expected; very well. Had my oil changed and tires rotated along with a multi-point inspection. Everything went well. Casey was very easy to work with. Great Service! More

by deborah.zimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Jun 29, 2020 -

Motor Mile Subaru responded

Deborah, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

April 28, 2020

Purchased a SUV from them and recently had an oil change Purchasing was smooth and thorough. I appreciated the "learning session" they offered to figure out all the features on my Forester. Recently had an More

by beautkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 29, 2020 -

Motor Mile Subaru responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Motor Mile Subaru as your first choice for service!

April 24, 2020

The loaner promise...with costs I set up a factory-recall repair based on the availability of a loaner. In the rain, I headed to the service waiting area, only to be sent back out to More

by JS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cory
Jun 29, 2020 -

Motor Mile Subaru responded

We are so disappointed to learn of this situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (540) 382-2981 at your earliest convenience and we will do our best to resolve this with you.

April 21, 2020

Work on Subaru Outback Travis in the Service Department was great to work with. I do not know about the quality of the work yet. Just picked it up but I can recommend workin More

by jw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
April 03, 2020

Great job. Pleased with everyone involved with purchasing our vehicle. Time frame was as promised. All questions were answered. Only complaint I have is same More

by sweeneynancyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Vaught, George Newman, Brian Lawless
April 02, 2020

Picked up my Subaru yesterday after having engine problems. That’s the smoothest it has ever run. Didn’t run that good when new. Thanks More

by chrisandpaula
Recommend Dealer
Yes
Employees Worked With
Brain Lawless
March 30, 2020

I was in for a tire rotation and an oil change. I also had the rear differential fluid changed and transmission fluid was also changed More

by Corpgift
Recommend Dealer
Yes
Employees Worked With
Joe
March 30, 2020

Motor Mike Subaru has incredible customer service! They discussed every step along the way for servicing my car and made sure I was comfortable with all of the decisions made! They helped apply coupons whe More

by Upshaw.jamie
Recommend Dealer
Yes
Employees Worked With
Brian
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