Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
San Bernardino, CA
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209 Reviews of Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
Rats in engine Helped me remove dead rats from my engine at a very fair price. Took apart the whole engine, cleaned it and put it back together. Now I have power in Helped me remove dead rats from my engine at a very fair price. Took apart the whole engine, cleaned it and put it back together. Now I have power in my Durango again. More
Transmission problems Always great service. I have never been dissapointed with Moss Bros in San Bdno. Jay Patterson is awesome, he always makes me laugh, and he knows his Always great service. I have never been dissapointed with Moss Bros in San Bdno. Jay Patterson is awesome, he always makes me laugh, and he knows his job. More
Fantastic service My trucks air conditioning was not working and Angie the service writer was on top of it immediately. She got the parts ordered and they arrived the n My trucks air conditioning was not working and Angie the service writer was on top of it immediately. She got the parts ordered and they arrived the next morning and the job was done that day. I was able to take the truck home the day after I took it in. What great service. This was my first time to deal with Angie as my service technician. My regular service technician Austen was promoted to the new service manager. She was a super service technician so it was easy to understand why she was chosen as the new service manager. I was very pleased with how Angie Handled everything. I enjoy doing business with Moss. More
Fast, Efficient and Excellent Service Had a quick check in and even quicker service. No muss no fuss; fast, efficient and excellent service. Definitely always a pleasure every time I go Had a quick check in and even quicker service. No muss no fuss; fast, efficient and excellent service. Definitely always a pleasure every time I go to Moss Bros in San Bernardino More
Terriable service department Refused me service on my new truck the 1 st time I went in to have tire light on dash serviced because I bought vehicle fro another dealer my truck is Refused me service on my new truck the 1 st time I went in to have tire light on dash serviced because I bought vehicle fro another dealer my truck is under warranty at any dealer I had to call and talk to manager to get anything done and that was more of a arguement than conversation terriable experience with service department worst ever More
Excellent Service I received excellent service. They are always very helpful and friendly. Even though I didn't have a appointment, I was in and out in no time I received excellent service. They are always very helpful and friendly. Even though I didn't have a appointment, I was in and out in no time More
Treated like a KING and got the best deal of my life Moss Brothers team sold me my truck in less than 15 minutes and saved me 30%. You can't beat that anywhere.......and i'll even put my name on it. Pa Moss Brothers team sold me my truck in less than 15 minutes and saved me 30%. You can't beat that anywhere.......and i'll even put my name on it. Paul DeArmond. Everyone is willing to get on line and complain when they don't get treated well or don't get what they wanted because they didn't do their homework. It's human nature. especially here in Southern California. I'm 60 years old. This is the first time I've ever been treated well enough to spend a few minutes off my personal time to provide feed back as requested to anybody. I just don't do it. So check this out............Background: I value and protect my time and get upset when people xxxxxxxx me or waste my time. (Time is irreplaceable.....) The wife and I had been doing our homework (Ford/Toyota/Chevy and RAM) for about tow months. We finally got it down to a RAM 1500. We visited two different Dodge/RAM dealers looking for our new truck. Both dealerships were professional , but housed the stereotypical car salesman. I almost blew a gasket when the Glendora RAM salesmen tried to xx me on what HEMI stood for and started the pressure cooker routine telling me that there were only three vehicles meeting my criteria and two of them were in Az. Within 3 minutes, we excused ourselves and walked out. All we were looking for was a white, standard cab, Ram 1500 with a short bed, chrome package, trailer package and the 5.7 HEMI V-8 with the infamous 8 speed automatic trans. The following week, I was talking with an associate at work. He told me he had a buddy at Moss Brothers that was a no bull salesman. On the way back from a job site we stopped in and i was introduced to his sales buddy at Moss Brothers. He told me that he had 6 of them in stock and brought one out front for me to look at and test drive. I showed the sales guy my notes from the other guys. When he gave me the final price in writing, I told him that i would back to pick it up on Saturday morning. None of the how much do you want to spend junk. SATURDAY: The wife and I arrived a little before 10:00 on Saturday morning and were on our way home by 11:00. (OK, maybe it was 11:10) When we got there, the truck was full of fuel, had been cleaned and was ready to go. just like they said. We spent 30-40 minutes with the finance guy and were on our way home. Moss Brothers team sold me my truck in less than 15 minutes. I'm flipping happy!!!!! If you'er serious about purchasing a vehicle, you'll be happy too. Sincerely, Paul DeArmond More
Everything was awesome! Anthony was a great sales person and I didn't feel no pressure . Everyone was friendly . Was a good experience. I will recommend family and friends Anthony was a great sales person and I didn't feel no pressure . Everyone was friendly . Was a good experience. I will recommend family and friends More
Bad service Sales might be ok but service is absolute worst ever . Not friendly doesn't want to warranty work on new vehicle not bought there . I will never go t Sales might be ok but service is absolute worst ever . Not friendly doesn't want to warranty work on new vehicle not bought there . I will never go there again and I will spread the word More
freindly service service person was friendly and thorough. The service was prompt. I would have liked to have had them wash my vehicle like they used to do. service person was friendly and thorough. The service was prompt. I would have liked to have had them wash my vehicle like they used to do. More