Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

Body shop repair for a six day old car The collision center really understood my needs and truly delivered on expectation of the repair I was in for. Called and updated me with all my optio The collision center really understood my needs and truly delivered on expectation of the repair I was in for. Called and updated me with all my options and followed through with there promise. More

Perfect Fast service. Everything done over phone. Delivered after business hours and signed contract at my kitchen table. Very nice staff. Event and got my ri Fast service. Everything done over phone. Delivered after business hours and signed contract at my kitchen table. Very nice staff. Event and got my ride from different dealership. Washed my Car in the Dark before delivered. Then delivered to my driveway. More

air bag recall Kody scheduled around my timing and kept me updated and the work was completed early good experience i will for sure use the service dept again tha Kody scheduled around my timing and kept me updated and the work was completed early good experience i will for sure use the service dept again thanks More

Best Service Department in the IE. Unfortunately, my vehicle is not as young as it used to be and needs a visit to the service department for a recharge from time to time. However, the Unfortunately, my vehicle is not as young as it used to be and needs a visit to the service department for a recharge from time to time. However, the visits are not always negative repairs we all dred. Sometimes its just preventative maintenance. No matter what the issue or repair is, the folks over at Moss Bros. in San Bernardino always treat me as if I just purchased the car yesterday. Their customer service is beyond anything I have ever experienced at other dealers. I had the pleasure of working with Angie on this last visit and she is someone I highly recommend. She is very prompt on updates and truly cares about her customers! I will always recommend Moss! More

I was able to get in and out no problems For an overall view in the the past few years Moss brothers San Bernardino has done a great job of servicing my vehicles. I have no complaints so far For an overall view in the the past few years Moss brothers San Bernardino has done a great job of servicing my vehicles. I have no complaints so far More

Awesome! Service was done very timely Service was done in less than expected time frame and I was very pleased for a job well done and with friendly customer service. Thank you Service was done in less than expected time frame and I was very pleased for a job well done and with friendly customer service. Thank you More

long but well worth the wait. Coty, Micheal and Wally are awesome, they worked with us and got us a brand new van, God know's we needed a realiable car that wont have us stuck on t Coty, Micheal and Wally are awesome, they worked with us and got us a brand new van, God know's we needed a realiable car that wont have us stuck on the side of the road. Thank you guy's or your help. More

Great Staff was very friendly and attentive. Had my car done within a timely manner and kept me updated with service changes. Thank you for a great experien Staff was very friendly and attentive. Had my car done within a timely manner and kept me updated with service changes. Thank you for a great experience More

Excellent experience We had problems with our car and hurried to the dealership because we had an out of town trip scheduled. Alan Megard was a great help in getting us th We had problems with our car and hurried to the dealership because we had an out of town trip scheduled. Alan Megard was a great help in getting us the help we needed to make it to the family event safely and on time. More

Mistreatment I was handed off between 6 different guys after each one saying "let me go talk to my boss." Then when I was told on the phone that I would be called I was handed off between 6 different guys after each one saying "let me go talk to my boss." Then when I was told on the phone that I would be called back in ten minutes, the person never called back. When I called 3 days later to discuss the reason why no one called me back, I was yelled at literally, hung up on to the point of hearing the phone slam shut, and to top it off when I asked why I wasn't called back right after the individual hung up, he said because I was busy. At one point during the meetings when I was there, we were told by the individual we were working with that he will be right back, and some other person came in. When we told this new individual where is the other person and that we wanted his card, he simply got up, closed his file and walked out. If you want to be treated with respect, and not feel insulted and belittled, go somewhere else. The way we were treated here is absolutely unacceptable. No one deserves to be treated like this. More