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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

San Bernardino, CA

3.3
209 Reviews
Call Dealership (888) 653-1349

1100 S E St

San Bernardino, CA

92408

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209 Reviews of Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

September 11, 2024

I love this dealership the san bernarDino moss always have helped great customer service thank you More

by Tania.leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Sep 11, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you, we're so happy to hear that you enjoy your visits to Moss Bros. We appreciate your business, and please let us know if you need any further help in the future, and we'll be here and happy to help.

September 01, 2024

Totally took advantage promising a great deal ,worst deal of my life unethical business practices More

by Sjtheodore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manger
Report | Print
Sep 03, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Hello, Thank you for reaching out and sharing your concerns with us. We genuinely appreciate your feedback and want you to know that we strive to provide the best value and deals possible for our customers. We understand how important it is to feel like you're getting a great deal, and we work hard to get offers and pricing to meet your expectations. Your satisfaction is our top priority, and we are committed to finding solutions that work for you. Thank you for giving us the opportunity to try to make the deal you were looking for. We appreciate it.

August 19, 2024

FAST AND EASY SERVICE. PLUS THEY PROVIDE SHUTTLE SERVICE TO YOUR HOME AND WHEN THE SERVICE IS DONE,THEY PICK YOU UP. More

by Cristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hogan
Report | Print
Aug 19, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We're happy to hear you enjoyed your service Cristian. Please let us know if you need help with anything in the future.

May 12, 2024

Jose was very helpful super kind and was quick to answer any questions we had More

by Lizbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Report | Print
May 13, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for leaving us a review Lizbeth. We're so glad to hear Jose was able to provide you with such great customer service. We hope to see you again the next time your vehicle needs servicing. We appreciate your business !

February 10, 2024

Staff was courteous, knowledgeable and attentive. The communicated well to let us know what was going on with our vehicle. More

by susien24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Arellanos
Report | Print
Feb 14, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate the positive feedback. We look forward to seeing you at your next service visit.

December 23, 2023

Thank you and merry Christmas to all. God bless you all. Love the Lee's family More

by Amyleeamy1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Jan 29, 2024 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

Thank you for the 5-star review, Amy. Happy New Year!

November 16, 2023

I was unhappy with the service here because I was charged full price on the repairs , that MOPAR covered under warranty , so I paid the invoice plus they got me to get financed by Sunbit for the full amount More

by Nowteam909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris , Al,
Report | Print
Nov 16, 2023 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

I am so sorry to hear about your visit to our service department. I would appreciate if you could reach out to me so that I could assist you personally. My name is Jose Rodriguez, and I am the Service Director, my phone number is 909-884-8255 x2279. Thank you and I look forward to speaking with you.

November 13, 2023

Quick and Great service when I had my oil and inspection done for any issues thank you😊 More

by natalie.villa22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kile
Report | Print
October 04, 2023

Took my Jeep Rubicon for service never got it back it burned to the ground they don’t even take responsibility More

by ruty1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian
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July 07, 2023

Al was my advisor, he did an excellent job. He went over and beyond the call of duty. Very happy with his attention to all my problems and the service that he gave me. More

by khalid41god
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Al
Report | Print
Jul 11, 2023 -

Moss Bros. Chrysler Dodge Jeep RAM San Bernardino responded

We appreciate having Al on our team and you as our customer. Thank you for your business and the 5-star review!

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