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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
San Bernardino, CA
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213 Reviews of Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
I was pleased with the sales rep., Javier, he showed us the vehicles we wanted to see, let us drive one before we decided on another model. The one we decided to buy was not on the lot so we picked it up the vehicles we wanted to see, let us drive one before we decided on another model. The one we decided to buy was not on the lot so we picked it up from another one of their dealers. The one on the lot was a 4x2, we wanted a 4x4. We bought the 70th addition of the Jeep Patriot and love it. I was a little disappointed that the one we bought didn't have some of the features of the one at the dealership. Can you imagine a vehicle that doesn't have a glove compartment light. OK, we will deal with that and the fact we cannot pre-start from our home. Our Patriot looks good, handles good and we love the gas mileage. As far as Moss Brothers Dealership, they rate l00%. More
This is the GREATEST Dodge dealership! They have fantastic sales staff, and the BEST selection. They always have the top of the line and best of teh best. The service department is great, and with fantastic sales staff, and the BEST selection. They always have the top of the line and best of teh best. The service department is great, and with Joani Short and Curtis Hurst taking care of your vehicle's needs, you will be extremely satisfied. Bob McLean will take care of your needs in the bodyshop too. This dealership has the experience and the knowledge needed to sell, service, and maintain all your Dodge, Chrysler, and Jeep needs. I have purchased three vehicles fron them, and would never think of going to another dealership - for anything - EVER! More
Josh & Joanie helped me with service. They are an awesome team at Moss - very friendly and took great care of me and my car! I also had the body shop take a look at some scraps and dings on my car an awesome team at Moss - very friendly and took great care of me and my car! I also had the body shop take a look at some scraps and dings on my car and Gary was very great to work with. I only received a quote this time but will definitely bring it back in to get the repairs done once I can leave it for a few days. More
When we drove up to the service area we were greeted promptly and warmly by a service representative. After a quick check in we were shown the waiting area. We found the area to be clean with several promptly and warmly by a service representative. After a quick check in we were shown the waiting area. We found the area to be clean with several areas available for us to wait in. We chose the TV area. The bathrooms were clean and well-stocked with attractive decor. When my wife discovered she was missing her cell phone, she notified our service rep and he went to our jeep and retrieved it for her. Later the rep came and gave us a progress report on our jeep, letting us know it was in the washing area and would be available soon. After a short visit to the reps office to complete final paperwork, we were on our way knowing that our jeep had been well serviced at Moss Bros. More
Moss Bros does a thorough inspection, points out what they find and then suggests the priority of what is found to resolve. I am empowered to make wise decisions based on my ability to pay when I don't h they find and then suggests the priority of what is found to resolve. I am empowered to make wise decisions based on my ability to pay when I don't have the budget to do everything that is found. What more can I ask. Once I okay the work, it is done in a timely manner. I've been coming to Moss Bros through purchase and service of five vehicles over 20+ years. I'll be back. More
Moss Bros. service department is the best around. I've taken my vehicle to other Dodge dealerships to be serviced and it doesn't compare to Moss. The staff is friendly and knowledgeable and the technician taken my vehicle to other Dodge dealerships to be serviced and it doesn't compare to Moss. The staff is friendly and knowledgeable and the technicians are excellent. It's a little pricey, but well worth it. More
I always have a good experience every time I have ever visited Moss. I have always dealt with Curtis, this time I had someone else and they were just as helpful, which tells me that the whole service depa visited Moss. I have always dealt with Curtis, this time I had someone else and they were just as helpful, which tells me that the whole service department is great. I always go to the dealership for my service. Also the have a great rewards program and it has helped me out just when I need it. Great job Moss. More
Understood overall problem with vehicle, worked with me on getting the problems resolved, when one of the parts was not immediately available, allowed me to purchase an after-market part & installed right on getting the problems resolved, when one of the parts was not immediately available, allowed me to purchase an after-market part & installed right before Thanksgiving, getting me on the road! I have routinely serviced my vehicle at Moss Bros for quite awhile now. More
Curtis accepted my vehicle for an extensive 60,000 mile service without an appointment. An additional repair was needed. Curtis assisted in arranging my extended warranty and setting up repair and rental service without an appointment. An additional repair was needed. Curtis assisted in arranging my extended warranty and setting up repair and rental. On return, Josh took great care of my car, as usual. He made sure everything was done, my billing correct, and offered to use my rewards to offset my deductible. Both individuals were accommodating, professional, and friendly. More
I had to take my truck in for repairs after recent crash. All of the employees in the collision repair center were friendly and took great care of my Baby (2005 Dodge Ram 1500) The job was completed two days All of the employees in the collision repair center were friendly and took great care of my Baby (2005 Dodge Ram 1500) The job was completed two days prior to the original compleion date I was told to expect. The work done by the techs was excellant, if you did not know my truck had been in a wreak you would never be able to tell by looking at it. Excellant job and experience, will deffenetly return to dealership for next purchase. More