Moss Bros. Chrysler Dodge Jeep RAM San Bernardino

We have bought at least six cars from Moss Bros. The manager Sam has always been very helpful & professional. The sales men assigned to us have also been of the highest caliber. I would not hesitate to manager Sam has always been very helpful & professional. The sales men assigned to us have also been of the highest caliber. I would not hesitate to return to Moss or to recommend them to my friends & family. More

I drive a dually for personal use...I have horses. I purchased an '06 from Redlands Dodge....loved the truck. Had major problems with the truck....Redlands tried over and over to fix it....couldn't. H purchased an '06 from Redlands Dodge....loved the truck. Had major problems with the truck....Redlands tried over and over to fix it....couldn't. Head of Service....sorry he was a jerk.(Redlands Tom Bell and simpley Redlands Dodge.) I broke down on the Freeway and had to limp into Moss in Moreno Valley...I needed a new truck. Moreno Valley is so not convenient for my life. I like the salesman...Frank. But it was not time to buy. Moss identified and really fixed the problem. Although I'm certain that truck is fixed....I was imagining things, and therefore, not trusting the truck to do it's job. But Moss did the job!! So I liked and trusted the name. I then shopped to see if I wanted to jump manufacturer....I test drove and compared all three in this group....Dodge, Ford GMC/Chevy. GMC came very close....but I still trust the Cummings engine....and I think the '06 that I got was just a bad truck. I ended up going into Moss SB for service on the '06....they had gotten a new shipment of duallys......I picked the one I wanted and the dealership helped make it happen. I'm sure I was a hard sell...but this is not a decision to be made lightly....your trucks are expensive....as is everything. Working with Chad...I was able to get the feel for the dealership, and we almost made a deal on a great '09. But I ended up buying new and Phil helped me. Chad is very tenatious and friendly and open at the same time, he called me often with inventory updates....Phil got lucky. But they both sold me this truck. One piece of advice....learn about the trucks....women are buying and driving them....We put our lives into them....in the form of horses, dogs, kids, and husbands. This SHOULD be the last truck I ever buy....I love it today, and I will love it forever......it will haul my life to Big Bear, the beach or even IDAHO....and to prove it....I miss my old one....its only been gone 2 days. Here's to a long relationship with Moss San Bernardino, Service Department and Brandon. PS My hubby is due for a new car in the summer....see ya soon Chad! More

If you want people who care and are concerned go to moss, not just any moss but san Bernardino moss ask for chad and Wayne these people take care of you. not just any moss but san Bernardino moss ask for chad and Wayne these people take care of you. More

We have purchased more than one vehicle from Moss Bros. This last time we dealt with Barnabe Lerma, who was very professional and worked with us to see that we got a deal we could live with. I highly recom This last time we dealt with Barnabe Lerma, who was very professional and worked with us to see that we got a deal we could live with. I highly recommend them and when you do go in, ask for Barnabe. More

After reviewing new vehicles on line we decided our next new purchase would be a Dodge. We went to Moss Bros. due to it being in close proximity. The info they had on their web page matched their stock on h new purchase would be a Dodge. We went to Moss Bros. due to it being in close proximity. The info they had on their web page matched their stock on hand which amazed me since we had been to many dealerships that hadn't updated their info. We were greated by the most compassionate salesman I have ever met. His name is Barnabe Lerma. He seemed interested in what we had to say as to what we were looking for in a vehicle, why we were wanting to purchase a new vehicle and of course the financial aspects of a new vehicle purchase.We thought we wanted a Nitro but the physical fit wasn't what we expected. He was patient with us while we test drove several Dodge's and some Jeep's. We finally decided on a Dodge Caliber and we love it! Barnabe worked with us and basically held our hand through the whole process. I would recommend this dealership to anyone looking for a Dodge, Chrysler or Jeep. More

False contracts, not paying off the loan on the trade nor transferring the registration, and being treated with utmost disrepesct has created a month long nightmare involving the DMV, BBB, and attorneys. I transferring the registration, and being treated with utmost disrepesct has created a month long nightmare involving the DMV, BBB, and attorneys. I would NEVER return here and will make sure the illegal practices involved with my situation are well-known to all I can get the info to. More

I was pleased with the sales rep., Javier, he showed us the vehicles we wanted to see, let us drive one before we decided on another model. The one we decided to buy was not on the lot so we picked it up the vehicles we wanted to see, let us drive one before we decided on another model. The one we decided to buy was not on the lot so we picked it up from another one of their dealers. The one on the lot was a 4x2, we wanted a 4x4. We bought the 70th addition of the Jeep Patriot and love it. I was a little disappointed that the one we bought didn't have some of the features of the one at the dealership. Can you imagine a vehicle that doesn't have a glove compartment light. OK, we will deal with that and the fact we cannot pre-start from our home. Our Patriot looks good, handles good and we love the gas mileage. As far as Moss Brothers Dealership, they rate l00%. More

This is the GREATEST Dodge dealership! They have fantastic sales staff, and the BEST selection. They always have the top of the line and best of teh best. The service department is great, and with fantastic sales staff, and the BEST selection. They always have the top of the line and best of teh best. The service department is great, and with Joani Short and Curtis Hurst taking care of your vehicle's needs, you will be extremely satisfied. Bob McLean will take care of your needs in the bodyshop too. This dealership has the experience and the knowledge needed to sell, service, and maintain all your Dodge, Chrysler, and Jeep needs. I have purchased three vehicles fron them, and would never think of going to another dealership - for anything - EVER! More

Josh & Joanie helped me with service. They are an awesome team at Moss - very friendly and took great care of me and my car! I also had the body shop take a look at some scraps and dings on my car an awesome team at Moss - very friendly and took great care of me and my car! I also had the body shop take a look at some scraps and dings on my car and Gary was very great to work with. I only received a quote this time but will definitely bring it back in to get the repairs done once I can leave it for a few days. More

When we drove up to the service area we were greeted promptly and warmly by a service representative. After a quick check in we were shown the waiting area. We found the area to be clean with several promptly and warmly by a service representative. After a quick check in we were shown the waiting area. We found the area to be clean with several areas available for us to wait in. We chose the TV area. The bathrooms were clean and well-stocked with attractive decor. When my wife discovered she was missing her cell phone, she notified our service rep and he went to our jeep and retrieved it for her. Later the rep came and gave us a progress report on our jeep, letting us know it was in the washing area and would be available soon. After a short visit to the reps office to complete final paperwork, we were on our way knowing that our jeep had been well serviced at Moss Bros. More