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Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
San Bernardino, CA
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213 Reviews of Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
The experience of purchasing, ordering and taking delivery of our new Charger was very good with no hassles, got our price and great customer service from beginning to end. If we purchase a new vehic delivery of our new Charger was very good with no hassles, got our price and great customer service from beginning to end. If we purchase a new vehicle in the future, we will definitely come back to Moss Brothers More
Great job San Bernardino Moss. Weve been looking for a year! and have been to dealers as far as Arizona. We have no problem walking out when we fell a dealer is being dishonest or trying to bait and switc year! and have been to dealers as far as Arizona. We have no problem walking out when we fell a dealer is being dishonest or trying to bait and switch. The team at San Bernardino Moss treated us fairly and held to their ad price.... Thank YOU ALL. We love our new Dodge diesel. Sincerly Jim and Shelly Tougas More
Wayne worked very hard with me in getting the sale, much of it on the phone and online since I reside 50 miles away. Ultimately I got a great deal and am very happy with my new Chrysler 200 convertible. of it on the phone and online since I reside 50 miles away. Ultimately I got a great deal and am very happy with my new Chrysler 200 convertible. More
Service center was excellent very knoweledgable, they dont give you the run around!! best dealer around, on new and used cars. Huge selection at affordable prices!!! dont give you the run around!! best dealer around, on new and used cars. Huge selection at affordable prices!!! More
We have bought at least six cars from Moss Bros. The manager Sam has always been very helpful & professional. The sales men assigned to us have also been of the highest caliber. I would not hesitate to manager Sam has always been very helpful & professional. The sales men assigned to us have also been of the highest caliber. I would not hesitate to return to Moss or to recommend them to my friends & family. More
I drive a dually for personal use...I have horses. I purchased an '06 from Redlands Dodge....loved the truck. Had major problems with the truck....Redlands tried over and over to fix it....couldn't. H purchased an '06 from Redlands Dodge....loved the truck. Had major problems with the truck....Redlands tried over and over to fix it....couldn't. Head of Service....sorry he was a jerk.(Redlands Tom Bell and simpley Redlands Dodge.) I broke down on the Freeway and had to limp into Moss in Moreno Valley...I needed a new truck. Moreno Valley is so not convenient for my life. I like the salesman...Frank. But it was not time to buy. Moss identified and really fixed the problem. Although I'm certain that truck is fixed....I was imagining things, and therefore, not trusting the truck to do it's job. But Moss did the job!! So I liked and trusted the name. I then shopped to see if I wanted to jump manufacturer....I test drove and compared all three in this group....Dodge, Ford GMC/Chevy. GMC came very close....but I still trust the Cummings engine....and I think the '06 that I got was just a bad truck. I ended up going into Moss SB for service on the '06....they had gotten a new shipment of duallys......I picked the one I wanted and the dealership helped make it happen. I'm sure I was a hard sell...but this is not a decision to be made lightly....your trucks are expensive....as is everything. Working with Chad...I was able to get the feel for the dealership, and we almost made a deal on a great '09. But I ended up buying new and Phil helped me. Chad is very tenatious and friendly and open at the same time, he called me often with inventory updates....Phil got lucky. But they both sold me this truck. One piece of advice....learn about the trucks....women are buying and driving them....We put our lives into them....in the form of horses, dogs, kids, and husbands. This SHOULD be the last truck I ever buy....I love it today, and I will love it forever......it will haul my life to Big Bear, the beach or even IDAHO....and to prove it....I miss my old one....its only been gone 2 days. Here's to a long relationship with Moss San Bernardino, Service Department and Brandon. PS My hubby is due for a new car in the summer....see ya soon Chad! More
If you want people who care and are concerned go to moss, not just any moss but san Bernardino moss ask for chad and Wayne these people take care of you. not just any moss but san Bernardino moss ask for chad and Wayne these people take care of you. More
We have purchased more than one vehicle from Moss Bros. This last time we dealt with Barnabe Lerma, who was very professional and worked with us to see that we got a deal we could live with. I highly recom This last time we dealt with Barnabe Lerma, who was very professional and worked with us to see that we got a deal we could live with. I highly recommend them and when you do go in, ask for Barnabe. More
After reviewing new vehicles on line we decided our next new purchase would be a Dodge. We went to Moss Bros. due to it being in close proximity. The info they had on their web page matched their stock on h new purchase would be a Dodge. We went to Moss Bros. due to it being in close proximity. The info they had on their web page matched their stock on hand which amazed me since we had been to many dealerships that hadn't updated their info. We were greated by the most compassionate salesman I have ever met. His name is Barnabe Lerma. He seemed interested in what we had to say as to what we were looking for in a vehicle, why we were wanting to purchase a new vehicle and of course the financial aspects of a new vehicle purchase.We thought we wanted a Nitro but the physical fit wasn't what we expected. He was patient with us while we test drove several Dodge's and some Jeep's. We finally decided on a Dodge Caliber and we love it! Barnabe worked with us and basically held our hand through the whole process. I would recommend this dealership to anyone looking for a Dodge, Chrysler or Jeep. More
False contracts, not paying off the loan on the trade nor transferring the registration, and being treated with utmost disrepesct has created a month long nightmare involving the DMV, BBB, and attorneys. I transferring the registration, and being treated with utmost disrepesct has created a month long nightmare involving the DMV, BBB, and attorneys. I would NEVER return here and will make sure the illegal practices involved with my situation are well-known to all I can get the info to. More