Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
San Bernardino, CA
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209 Reviews of Moss Bros. Chrysler Dodge Jeep RAM San Bernardino
Both "Mo" and Vic were very helpful and very pleasant to work with. They definitely change the image of how pushy salesmen can be. They were quick on getting me answers to my questions and very understand work with. They definitely change the image of how pushy salesmen can be. They were quick on getting me answers to my questions and very understanding in the process. Very friendly guys! They make you feel like you've known them for years. More
From the moment we met Dennis, We were at ease, the Professionalism, Knowledge & Patience displayed by Dennis convinced us that he would do any thing he could (within reason)to make us a fair deal on a Professionalism, Knowledge & Patience displayed by Dennis convinced us that he would do any thing he could (within reason)to make us a fair deal on a jeep. Actually we weren't looking for a Rubicon because of the $$, but after running numbers, offers, counter offers & even going to other dealerships, nobody would come close Moss Bros price .... Thanx for the Great Deal & the Surf Blue Rubicon Unlimited 6 Speed is Awesome !!! Sincerely, Paul C & Cheryl K Fontana, Ca More
Both Morad Fakhouri and Will Holmes were very friendly and knowledgable about the vehicles and financing options. I really felt that they were honest and open with me througout the entire deal. I had actu and knowledgable about the vehicles and financing options. I really felt that they were honest and open with me througout the entire deal. I had actually switched over to CarMax for the last 2 vehicles I purchased (09 Ford Flex and 04 Mini Cooper) because of how dishonest I felt the traditional dealers had become. I am pleased to say that after buying this vehicle (2010 Challenger SRT8) at Moss Bros my faith has been restored and I will be returning to Morad Fakhouri to buy vehicles in the future. More
This was our fourth new vehicle purchase from this dealership and we were as pleased with this experience as the first three. Everyone we encountered was friendly, answered our questions and treated dealership and we were as pleased with this experience as the first three. Everyone we encountered was friendly, answered our questions and treated us with respect. We were not hurried to make a decision and did not feel like we were being pressured. We have recommended this dealership in the past and will continue to do so. More
Okay, apparently writing up dealerships on these fora has some effect. I'm not getting any more email. I will say this about Moss Bros. The price was the best anywhere. Almost 30% off list. And if some effect. I'm not getting any more email. I will say this about Moss Bros. The price was the best anywhere. Almost 30% off list. And if this site allowed me to remove my comments above, I would. More
Salesman and sales manager both went above and beyond to make the deal work as we needed it to be. They were very polite and respectful, taking us from the San Bernardino dealership to the Riverside dealers make the deal work as we needed it to be. They were very polite and respectful, taking us from the San Bernardino dealership to the Riverside dealership because they had a extra special deal in Riverside that just matched our needs. More
Sales Manager, Sam, friendly, honest, professional, and Sales Manager, Sam, friendly, honest, professional, and hassle free shopping experience. Service Manager, Fred, is the friendliest, very accomm Sales Manager, Sam, friendly, honest, professional, and hassle free shopping experience. Service Manager, Fred, is the friendliest, very accommodating with a prompt attention to detail. Finance Manager, Jordy, organized, and informative. My husband and I will continue to use Moss Dodge San Bernardino for our future service in all of our current vehicles. We have not come across any automobile dealer who can put up with our fussy needs, a pleasant attitude and outstanding customer service at a reasonable price. It is truly a Fabulous experience both in service, and new purchase. This is our 5th vehicle purchased at Moss Dodge San Bernardino, and would not think of going anywhere else. I love my 2008 Chrysler Aspen. Your employee selection & training is impeccable! Looking forward to a Fabulous long dealer & customer relationship! Thank you! Thank you! Do not hesitate to contact us for more praises from very happy customers. Bob & Yvette Barella 703 Chandler West Highland, CA 92346 (909)708-9256 or (909)708-9255 More
In January of 2009, I travelled from San Diego to San Berdo to buy a2008 Carco Caravan from Moss Bros. None of the local Dodge dealers hadone in stock or were interested in acquiring one for me At the Berdo to buy a2008 Carco Caravan from Moss Bros. None of the local Dodge dealers hadone in stock or were interested in acquiring one for me At the time ofthe sale, I gave them my email address. When I did,I specifically said that my address was only to be use for *THAT* transaction. I was assured by the Fleet manager that he would not send me other email or provide my address to anyone else. Since that time I have gotten more than a dozen messages. Despite my repeated calls to place requests to stop, they continue. Now I'm getting email from companies like dodge.innovyx.net, which tells me Moss Bros. sold or shared my email address with other people. If you don't like being spammed, don't give them your email address. And don't bother calling them about the problem. It only provokes them to escalate their spamming. More
Had vehicle in for overheating 4 days later they replaced radiator, this was in May 2009. It is now Aug and the radiator is leaking. They do not want to replace the rad for free. Had to bring in our warranty radiator, this was in May 2009. It is now Aug and the radiator is leaking. They do not want to replace the rad for free. Had to bring in our warranty people as they used an aftermarket. They wanted new fees to go back to our warranty holder and charge us another service fee of 50.00 plus..Even tho parts and service is under warranty for 12-12 Moss is saying because it was an aftermarket that warranty did not apply. Well the insurance people never authorized an aftermarket rad and we were never informed of this either. The person had to call Moss and explain what they did was wrong and they had to repair the radiator at no cost to anyone but themselves because it was their error!!! Josh told my husband that we had the radiator for over 3mths what did we expect??? Excuse me! More