Molle Audi of Kansas City
Kansas City, MO
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86 Reviews of Molle Audi of Kansas City
The entire team was awesome to work with! Friendly sales people, helpful, awesome service department, clean, courteous, and worked very HARD to earn my business. In a competitive world of auto Friendly sales people, helpful, awesome service department, clean, courteous, and worked very HARD to earn my business. In a competitive world of auto buying, they went above and beyond to make sure I got the best possible deal. More
Customers are #1 Molle Audi is a hometown dealership in the big city. The personal care and sincere service after the sale sets them apart from others. The brand of c Molle Audi is a hometown dealership in the big city. The personal care and sincere service after the sale sets them apart from others. The brand of car is only as good as the staff that sell and service it. Molle Audi hits all the marks! More
Don't waste your time or money at this delearship With Molle Audi being the only Audi dealership in town, we've put up with their arrogance and rudeness in order to buy the Audi's that we wanted over With Molle Audi being the only Audi dealership in town, we've put up with their arrogance and rudeness in order to buy the Audi's that we wanted over the years. Compared to Baron and Aristocrat, the level of service at Molle Audi is extremely low. We wanted to let other buyers know that even with the changes they've made, their overall attitude hasn't changed. They don't use a business model that is customer focused because if they did they would treat their customers better. As loyal Audi customers, we look forward to buying our next Audi's from the new dealership (not Molle owned) that we're told will be opening in KC in the near future. There is hope KC! More
No problems. I approached the dealership interested in purchasing a more sporty SUV. I test drove two Q5s and was pleased with the assistance I received. A red S I approached the dealership interested in purchasing a more sporty SUV. I test drove two Q5s and was pleased with the assistance I received. A red S5 on the showroom floor caught my eye and brought back memories of several red sport coupes I have owned. I decided to test drive the S5 the next day and with positive responses about the car and the excellent condition of the car as well as all other cars at the dealership I decided on a change of focus and purchased the S5. Except for a minor shutter that may be cause by one of the tires, the car has met my expectations. Thanks to George Coopersmith for his assistance both before and after the purchase. More
New S4, great experience. I recently bought an Audi S4 off the lot from Molle Audi and had a very positive experience. I recommend the dealership and John B. as a salesman. Lon I recently bought an Audi S4 off the lot from Molle Audi and had a very positive experience. I recommend the dealership and John B. as a salesman. Long review, but sums up the entire experience in 500 or less. I called on a Saturday morning and spoke to a salesman about coming in to look at S4s that afternoon. He told me what they had on the lot, and then informed me that he had a prior commitment that afternoon and would not be available. He said that he would love to be the guy who worked with me, but would put a referral in the system for another salesman for me if I came in that afternoon. Very open, honest, and un-selfish of him. Great experience. When I arrived at the dealership that afternoon, they were slammed. It took a while for someone to help me, but the showroom was very nice, they had snacks and drinks, and the receptionist was very friendly. Wait time was long. This part was simply "ok." When I was finally helped, my experience was fantastic. They showed me the car I was interested in and offered to let me take it for an unaccompanied test drive, apologizing for the delay several times. By the time I was ready to go, my salesman, John B., was available and offered to go with me on the test drive, which I prefer. He answered all of my questions, knew the car well, and tolerated my stereo test. Excellent experience. When we got back to the dealership, he ran numbers several different ways for me, appraised my trade, and presented a reasonable price for the car. Great experience. I had told him I would be back on Monday (Memorial Day) to buy the car, but called John to tell him I would be delayed until Friday. He was very flexible, put a sold sign on the car and answered all of my questions again. I made an appointment for Friday night, and he was able to set up a rush tint appointment at a great price and would have it done by pick-up. All on twelve hours notice. Wow. Awesome. Due to a family emergency on Thursday night, I had to call John at 6 PM and request an early morning Friday delivery. Not only did he agree to the early delivery, he offered to drive me to the airport to catch my plane and pick me up on Monday night when I flew back in. Unbelievable. The delivery went well, and all paperwork was finished in less than 45 min. John threw in two awesome S4 key chains and a sweet coffee mug as well. More
Purchased 2016 S6 George did a great job helping me pick the right car. Once the car was chosen, he helped me order the car. He gave me updates along the process. Every George did a great job helping me pick the right car. Once the car was chosen, he helped me order the car. He gave me updates along the process. Everything went as planned and as timed. More
25000 work on S5 excellent work .. got a loaner car .. quick time from turning in my car in the am and receiving my car in the pm.. no problem excellent work .. got a loaner car .. quick time from turning in my car in the am and receiving my car in the pm.. no problem More
Great Customer Service I have been very happy with the customer service at Audi. I have my car serviced at this location. Recently, I worked with Jack in Parts who went abov I have been very happy with the customer service at Audi. I have my car serviced at this location. Recently, I worked with Jack in Parts who went above and beyond! This is what great customer service looks like, thanks to all!! More
they did well Mike Gerlt was my salesman. He really wanted to help me find the car that I wanted unlike another dealership that I tried to use. The car was just as Mike Gerlt was my salesman. He really wanted to help me find the car that I wanted unlike another dealership that I tried to use. The car was just as he had told me. They had the financing done as much as possible before we got there so that things moved quickly. Mike was able to set up both of our phones and answered a couple of questions after we left. Overall great job! More
Excellent Experience Mike Gerlt was awesome. He made the whole car shopping experience enjoyable. This is the 2nd car we have leased from Molle Audi Dealership. We are fr Mike Gerlt was awesome. He made the whole car shopping experience enjoyable. This is the 2nd car we have leased from Molle Audi Dealership. We are from Hutchinson Ks. Thank You! More