Molle Audi of Kansas City
Kansas City, MO
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86 Reviews of Molle Audi of Kansas City
New Q5 purchase I recently completed the ordering and purchasing process from Molle Audi. My salesperson was George Coppersmith. George is the reason I purchased an A I recently completed the ordering and purchasing process from Molle Audi. My salesperson was George Coppersmith. George is the reason I purchased an Audi over a BMW. He is a professional who truly keeps his clients' needs in mind. He didn't push me to make a decision, was always available to answer questions, took the time to explain all of the features to me, and when I couldn't absorb any more information, told me to come back anytime and he would gladly answer any other questions I had about the car's functionality. The paperwork process was relatively fast, and Jeremy was great to work with. I love my new car! More
New car experience The whole experience was very quick and pleasant William was very good in explaining the function of the cart. The closing was quick and very pleasa The whole experience was very quick and pleasant William was very good in explaining the function of the cart. The closing was quick and very pleasant More
Mike and Jerri were great! The process of buying our Audi Q3 was amazing. Mike Gerlt made it clear, simple and very comfortable in selecting our automobile. Jerri did a great jo The process of buying our Audi Q3 was amazing. Mike Gerlt made it clear, simple and very comfortable in selecting our automobile. Jerri did a great job in explaining all the features and how they worked when we picked up the Q3. Also Jeremy in Finance made sure that we were clear on what we were signing and had us out of his office in 20 minutes! I can't wait to bring it back for service! Thanks, Mike More
Highly Professional Took delivery of a 2015 S8 yesterday and couldn't be more pleased. The car was expertly prepped and George Coopersmith patiently spent the necessary t Took delivery of a 2015 S8 yesterday and couldn't be more pleased. The car was expertly prepped and George Coopersmith patiently spent the necessary time to go through all of the car's functionality. He's one of the very few true professionals left in the industry that actually take the time to know the vehicles and offer relevant feedback on features and options. I have to say that I always dread the paperwork part of a car sale because it's long, sometimes confusing and usually the last ditch effort to sell warranties, services, etc. This was not the case with Audi. Jeremy did a fantastic job ushering me through the process. It was quick and painless and I felt good about the outcome. My compliments to the Molle Audi team. More
Great Experience I have owned an Audi for 4 years and just bought one for my wife. The service department is very customer oriented. George Coopersmith helped us wit I have owned an Audi for 4 years and just bought one for my wife. The service department is very customer oriented. George Coopersmith helped us with our recent purchase and he was terrific. More
New Car Experience: Ordering and Delivery Having worked in 2013 with George Coopersmith, I ordered my 2015 Q3 from George last winter. Working with George quiets the hearsay tales of the car Having worked in 2013 with George Coopersmith, I ordered my 2015 Q3 from George last winter. Working with George quiets the hearsay tales of the car shopping task. George was extremely mindful and caring during the process of ordering and delivery of my new Q3. I truly appreciate working with him and doing business with Molle Audi. Together, they provide the ultimate new car shopping experience. Best Regards and Thanks. Glenna More
Awsome Dealership !!! I purchased an Audi S5 Prestige yesterday, and let me tell you, this was by far the best buying experience that I have had with buying a new vehicle. I purchased an Audi S5 Prestige yesterday, and let me tell you, this was by far the best buying experience that I have had with buying a new vehicle. I maintained contact with the internet sales rep Richard Jones (awesome guy) who over the course of a year, always replied to my requests over the internet about a vehicle. Once I was in the perfect position to purchase the vehicle, I set up an appointment, as I traveled 150 miles, to purchase the vehicle. I arrived at the lot, and I see the vehicle I had in mind parked in front of the dealership awaiting my arrival. This was the first sign that they were world class! I then walked inside to the receptionist and told her I was there to see Richard, she called and he came down and introduced himself and then found John to help me, the second sign of world class! I had a vehicle for trade and there was no haggling with any portion. I asked for a specific amount, reasonable based on trade in value, and John had the numbers ran. He came back and explained every aspect of the trade and showed me the numbers. I did not get what I wanted for the trade, but between what they gave me and the lowered price of the new vehicle made me very appreciative of their style. This got me more than what I was expecting off of the sales price. I do not usually write reviews of this nature, but I wanted to take the time to ensure I shared my buying experience with you all to tell you that this was THE MOST EXPENSIVE vehicle that I have ever purchased and with the Molle Audi staff, It came out to be THE BEST experience ever! If you are in the Kansas City MO area and looking for a nice vehicle, I would strongly recommend choosing Molle Audi! Ask for John Buehler. Not to take anything away from the other sales reps, but if they are anything like John, and you so happen to get someone else, know that they will take care of you! I did not leave that dealership with buyers remorse, wondering if I had made a mistake, or if I could have gotten a better deal elsewhere. This was the quickest vehicle purchase, I didn't have to ask for a full tank of gas (like I have had to do in every other purchase), and most of the time that I waited was due to them having the vehicle detailed, not washed, detailed! So I am very proud to say that I am an Audi owner and love the experience. More
Okay so here is my take...I have purchased literally dozens of cars over the years and I will tell you that this was THE BEST buying experience that I have ever had at any dealership. I am always reluc dozens of cars over the years and I will tell you that this was THE BEST buying experience that I have ever had at any dealership. I am always reluctant to drive onto a car lot since you never know what you are going to get. The day before we went to Molle we went to a local BMW dealership where we walked the lot for about 15 minutes and never got an acknowledgement of our presence. We then went to a local Lexus dealership and the sales guy was friendly enough but spent 30 minutes trying to sell the dealership and never asked about our needs/wants/interests. As soon as we pulled onto the Molle Audi lot an older gentleman by the name of Mike came out to greet us. He was very friendly, inquired about our needs and pointed us in the right direction. He didn't just stop at the first car we looked at. He really seemed to want to get us in the right car. It didn't stop there. During our negotiation process, we were greeted by the sales manager who was just as friendly and welcoming. After that, Michael Molle himself came in to visit with us. After our negotiation and coming to an agreement on the purchase we went in to sit with Kevin in the finance office. He was the most friendly finance guy that I have worked with. No one put any hard sell on us. It was all a very comfortable, enjoyable car buying experience. Most importantly, my wife is thrilled to finally own an Audi. Kudos to everyone at Molle Audi. We got a fair price, had a great experience and I have ZERO buyer's remorse after this one. More
I just purchased a new A5 for myself, and a used A4 for my daughter. This is the 5th vehicle I've purchased from the Molle group over the years. Howard Smith is the absolute best, and made sure that me a my daughter. This is the 5th vehicle I've purchased from the Molle group over the years. Howard Smith is the absolute best, and made sure that me and my daughter knew all the features on the vehicles and the service features of our warranties. Lance is always great to work with when we need to take our vehicles in for routine service. I would highly recommend this dealership! More
Have been looking for a new car after recently parting with my beloved M3. I have been looking at a few different options, such as Mercedes AMG's, BMW M's, and possibly Range Rover SC (if I was to move to with my beloved M3. I have been looking at a few different options, such as Mercedes AMG's, BMW M's, and possibly Range Rover SC (if I was to move to an SUV). I was almost sold on a new M3 Competition, having all the numbers run, and everything but the signature remaining. I took the night in planning to think it over, as there was a couple options that I was unsure on (I know it sounds as a brat in nit-picking over a few relatively "tiny" things in a car many would love to just drive; however when entering this market and dealing with such high-end automobiles, you want what you want). I am glad that I did. Upon returning the next day, a different sales rep tried to push into "helping" me, and then continued to play third wheel once my actual sales rep arrived. Ultimately, I don't like the feeling of being rushed or pushed one direction or the other, and it became too much when the other sales rep was interrupting the proper sales rep, and frankly making statements that weren't true. This is all after being a client for a decade, and knowing very well what I am taking about and wanting, especially having owned an M myself. Despite all this, I was still not completely deterred... that was until I stopped by Molle Audi on a whim. I have been looking at maybe making the switch to Audi since 2008, and seriously upon the decision of parting with my M3. Upon walking in, I was immediately referred to a sales rep. He knew that I had made an inquire previously, and asked who my sales rep was. He informed me upfront that he would be more than happy to help me in any way, but made it clear that this was not his sale, as I had already made contact with Mr. Maidment in reference to special ordering an RS5. This speaks to not only Audi's personnel, but to the specific honour and integrity of the sales rep himself. He spent atleast two hours with me, all while having customers that very well could have bought a car right then, passing them immediately to another equally competent and friendly associate of his, as to completely devote his time to me (all while getting nothing out of it, as it wasn't his sale). He not only answered every question I could throw at him, but new all the exact appropriate answers--at times surpassing my knowledge, which has never happened in any of my multiple high end sports car purchases--as well as one upping me a few times in when we were shooting the breeze about history and other subjects as we were awaiting details I had requested on the car (not just any details, but specific build specs that Audi the manufacturer had to be consulted). This is above and beyond any other experience I have had, and I have dealt with BMW, Lexus, Land Rover, and others, in purchasing high end vehicles. I was, and still remain beyond impressed. In reading the reviews that were negative, there seems to be one commonality: complaining about costs of services/repairs, which leads the reviewer to leave horribly negative marks. One has to understand something in the high end auto world, especially high end German cars: they are extraordinarily complex high-performance machines, a lot of the time with proprietary technology...they are expensive to own and maintain (THIS IS NOT UNIQUE TO AUDI BY ANY MEANS); one should not look at buying at $50-180k automobile, and expect to pay the service, repair, maintenance and upkeep costs as a Ford! When you consider what it cost Audi to make these cars, the training the techs go through, the fact that most time parts are ordered and shipped from Germany...Molle is making a very slight amount, if anything, which is necessary to keep the business running. You wouldn't go into a surgery and say "try and cut as many corners as your can to keep the cost closer to an office visit"--this is how I view the comments people make in complaining about the cost of Molle Audi, or high-performance imports in general; I guess there are those who probably do say things like that--"Oh that surgery cost too much, yes you saved my life, but I don't think it fair'...basically: DONT BUY A HIGH PERFORMANCE AUTOMOBILE IF YOU CAN'T AFFORD TO MAINTAIN IT!!! Common Sense. Also the reason for the 4yr/50k warranty!!! Not to mention the option to Certify it after that (If it meets the w/i 6yr IPD and <60000). A long story's end: I put down my deposit, car now carries "sold" sticker, and I am returning tomorrow or the next day at the latest to finalize. My first experience w/ Molle Audi converted my after a decade with BMW, and a number of years with Lexus, Land Rover, and others prior. Thank You Molle Family & Associates! More