Mini of Monrovia

Service experience regarding my 435 The service at Monrovia BMW is exceptional. Matt Clark, my service adviser, is a gem and takes excellent care of my cars. And the technicians suppor The service at Monrovia BMW is exceptional. Matt Clark, my service adviser, is a gem and takes excellent care of my cars. And the technicians supporting Matt are very good. My cars are always serviced perfectly. More

Service Department Caroline was great. She was very helpful and courteous. She took care of all necessary repairs and answered all my questions. I would grade her a 10. Caroline was great. She was very helpful and courteous. She took care of all necessary repairs and answered all my questions. I would grade her a 10. More

The best service and people Matt Clark is the best and he works very hard to provide the best service to me and all other customers. He keeps me updated on my car when it was in Matt Clark is the best and he works very hard to provide the best service to me and all other customers. He keeps me updated on my car when it was in the shop and provided the best solutions and advices. His dedication and knowlegment to the work has given my peace of mind of my newly purchased used car. More

All The Best Tim, Thank you for the best customer service. I couldn't help but notice your attention to detail and your patience and kindness with another cust Tim, Thank you for the best customer service. I couldn't help but notice your attention to detail and your patience and kindness with another customer when they were frustrated with their car and less than cordial to you. You're the best! Thank you. Steve More

Two cars from Monrovia BMW in 20 years Recently had 2 recalls serviced, Greg did a nice job ... 2 hours early on the delivery. A full car review with recommended services and a car wash .. Recently had 2 recalls serviced, Greg did a nice job ... 2 hours early on the delivery. A full car review with recommended services and a car wash ... all covered under the recall service. More

Quick service Matthew Clark is outstanding. He did a great job getting my car serviced in a timely manner. He helped me get a ride and the vehicle was done when pro Matthew Clark is outstanding. He did a great job getting my car serviced in a timely manner. He helped me get a ride and the vehicle was done when promised. Thank you Matt. More

Service Dept Caroline was a professional and communication was excellent. Great service Dept Car was ready when promised and was returned clean. Wait time with ap Caroline was a professional and communication was excellent. Great service Dept Car was ready when promised and was returned clean. Wait time with appointment was minimal More

Truly exceptional serivce The BMW Service people and operation are exceptional. The Service Advisor was well prepared, very knowledgeable, and comfortable to work with. I was q The BMW Service people and operation are exceptional. The Service Advisor was well prepared, very knowledgeable, and comfortable to work with. I was quickly confident—something I rarely am. After I left my car, he communicated both by voice and text, meaning I could keep aware and keep work going even on a busy day. He’s definitely a five-star advisor. Everything in the dealership looks excellent and runs smoothly. Being able to pay online and text ahead for car retrieval before I get there is totally great when I’m pressed for time. More

The Best Matthew is the absolute best. Always above and beyond service. Thoughtful about both my car and my time. Highly recommend.Every visit is consistently Matthew is the absolute best. Always above and beyond service. Thoughtful about both my car and my time. Highly recommend.Every visit is consistently outstanding. More

Excellence Service I brought my BMW X1 for the service. I was very satisfied with excellence service adviser, Caroline Jonathan. She is very helpful and knowledgable. Sh I brought my BMW X1 for the service. I was very satisfied with excellence service adviser, Caroline Jonathan. She is very helpful and knowledgable. She is above and beyond service. More