Mini of Monrovia

Great customer service Everyone at Monrovia BMW,from Marlana to Tomas, Rafi & Pik was very friendly helpful & knowledgeable! I love my new BMW Xl and the experience of buyi Everyone at Monrovia BMW,from Marlana to Tomas, Rafi & Pik was very friendly helpful & knowledgeable! I love my new BMW Xl and the experience of buying it was excellent. Would highly recommend this group. In addition, the showroom was beautiful. More

Review for BMW MONROVIA Service Department Greg Hernandez has provided stellar personal service to me for many years. All repairs were handled with top quality work and I was treated with court Greg Hernandez has provided stellar personal service to me for many years. All repairs were handled with top quality work and I was treated with courteous and highly knowledgeable sevice from all employees. More

service visitg Matt Clark was extremely helpful during my service visit. He answered all my questions and let me know how to address any service work uncovered duri Matt Clark was extremely helpful during my service visit. He answered all my questions and let me know how to address any service work uncovered during the call. More

Great Service Very friendly costumer service nice and clean show room a lot of vehicle to chose from prices are very reasonable Loaner service very very friendly sp Very friendly costumer service nice and clean show room a lot of vehicle to chose from prices are very reasonable Loaner service very very friendly specially Mrs. Cynthia my next vehicle will be from them for sure More

Car service My visit was positive. Ryan Thay was courteous and helpful with good attitude and patience Happy to choose a right dealer for my car service My visit was positive. Ryan Thay was courteous and helpful with good attitude and patience Happy to choose a right dealer for my car service More

A Pleasant Experience Recent, I had visit to BMW Of Monrovia and got great service with my advisor Caroline Jonathan . she has a good attitude and patience to introduce eac Recent, I had visit to BMW Of Monrovia and got great service with my advisor Caroline Jonathan . she has a good attitude and patience to introduce each item in details i need.let me know and clearly. She called to notify me when my car was done and let me have time to arrange pickup. So, I am very satisfied for this time. Thank you again!!! More

Service on 2014 BMW I3 This was my second visit to BMW of Monrovia and it was even better than the first. My service advisor Matt Clark greeted me in the morning went throu This was my second visit to BMW of Monrovia and it was even better than the first. My service advisor Matt Clark greeted me in the morning went through the checklist with me and had a ride waiting for me as we finished. I was out the door in 20 minutes. That afternoon Matt called to notify me that my car was done and I could come by to pick it up. When I arrived I learned that everything was covered under warranty (service and a ripped seal). Matt was fantastic but everyone from the driver that took me home to the cashier was a pleasure to deal with. I highly recommend BMW of Monrovia and their whole team. More

Excellent customer service! overall experience at this dealership was a pleasant. Price was fair. The entire process went very smoothly and I would definitely recommend this deal overall experience at this dealership was a pleasant. Price was fair. The entire process went very smoothly and I would definitely recommend this dealership to a friend. More

Tim Cheng is great. Really personable and helped get things done quickly. 5 stars. This was for some recall repairs. I am pleased and would go back. is great. Really personable and helped get things done quickly. 5 stars. This was for some recall repairs. I am pleased and would go back. More

Warranty for Rotors and Brake pads were DENIED! My claim for an extended warranty on my front rotors and brake pads were denied. My 2014 X1 with 41,700 miles shakes when I step on the brakes at 60 My claim for an extended warranty on my front rotors and brake pads were denied. My 2014 X1 with 41,700 miles shakes when I step on the brakes at 60 mph. Service personnel Mr. Ryan Thay blamed it on my driving habits. That for me is an escape clause! I have a 2014 Subaru wagon with the same mileage and I never had this problem. The same goes for my older Honda SUV. So does it mean that Subaru and Honda have better OEM rotor and brake supplier than BMW? I paid $2,595.00 for the BMW Maintenance Upgrade Agreement when I bought the the car pre-owned in Sep. 2016. It had 24,968 miles then. I remembered the Finance Manager was trying to sell me 4 different warranty programs and even shared several "horror" stories of BMW owners who declined buying any warranties and ended up paying for the expensive repairs. He never let us go for 30 minutes of continues persuasion, until I told him if he was also selling Girl Scout cookies! My wife forced me to buy the regular warranty so we can just go home. This would also prevent me from "babying" the car and just keep it in the garage. My wife wants to enjoy the ride of ultimate driving machine. It was also 8:30 in the evening. More