Mini of Monrovia
Monrovia, CA
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384 Reviews of Mini of Monrovia
Easy sale process, Tracy was outstanding We appreciated how easy the process was. We didn’t use BMW financing but sales staff was outstanding and not pushy. Very comfortable and pleasant shop We appreciated how easy the process was. We didn’t use BMW financing but sales staff was outstanding and not pushy. Very comfortable and pleasant shopping experience. Will recommend this dealership to our friends. More
Maintenance service First time at this place. My visit was positive. Have good service from the first to the last person I dealt with. Matthew Clark was corteous and help First time at this place. My visit was positive. Have good service from the first to the last person I dealt with. Matthew Clark was corteous and helpful. I only have one concern/suggestion: update the phone charging kit. Another patron and I couldn’t charge our phones. I addressed this issue to one of the ladies behind a desk and she just said I don’t know, that’s all we have. More
Tim’s amazing Tim was my service advisor, he was amazing and saved the day. I would of given my experience 5 stars but my arrival to my appointment was disappointin Tim was my service advisor, he was amazing and saved the day. I would of given my experience 5 stars but my arrival to my appointment was disappointing that’s when Tim stepped in and turned my experience around. He explained everything to me in detail and kept my updated via text. BMW Monrovia is lucky to have him. More
Outstanding service As usual, excellent service provided by the folks at the BMW of Monrovia dealer. From the person who greeted me, to the ones behind the scenes. As usual, excellent service provided by the folks at the BMW of Monrovia dealer. From the person who greeted me, to the ones behind the scenes. More
Services was great, efficient, Jay keep me up all work I needed for my car very profesional ,friendly staffs, nice facility and vehicle picked up in perfect c was great, efficient, Jay keep me up all work I needed for my car very profesional ,friendly staffs, nice facility and vehicle picked up in perfect condition clean inside out I would recommeded this place. More
Happy Overall! My wife and I were looking to get a new car and it finally happened. After three hard years of looking to get a car for a good deal, Pik finally made My wife and I were looking to get a new car and it finally happened. After three hard years of looking to get a car for a good deal, Pik finally made it happen for us. I’m so glad we came here because now my wife has the car she’s always dreamed of. Everyone who works here is so friendly and worked with us, I recommend anyone looking to get a car come here More
Car service Fast, friendly service. Communication throughout the time my car was being worked on. Tim updated me through text right after I dropped my car off to Fast, friendly service. Communication throughout the time my car was being worked on. Tim updated me through text right after I dropped my car off to let me know he will be taking care of my car and the approximate time it would be done. Great service. More
10/10 Recommended Ask for Jorge solis as your sales advisor. He took really great care of my Father and I. My car runs beautifully, Thank you Jorge! Ask for Jorge solis as your sales advisor. He took really great care of my Father and I. My car runs beautifully, Thank you Jorge! More
Excellent Service!! As always excellent service at Monrovia Dealer. Tim Chen did a great job. I highly recommend this dealer for any service and of course look for Tim, h As always excellent service at Monrovia Dealer. Tim Chen did a great job. I highly recommend this dealer for any service and of course look for Tim, he is a very good advisor. More
Amazing Experience My service at BMW was amazing. From the time I called to schedule the appointment, to getting there, to my service guy (Jaime), to Lily who gave me a My service at BMW was amazing. From the time I called to schedule the appointment, to getting there, to my service guy (Jaime), to Lily who gave me a ride back to my office. To the wonderful refreshments available (water, cappuccino, etc.). Within 2 hours, incredibly, my car was ready. They came to pick me up, took me to get my car, and couldn't have been nicer. THIS is why I can't move away from BMW! It's the car AND the service. More