Mike Barney Nissan
Amherst, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great Dealership, always a pleasure working with the knowledgeable staff and its owner Joe. Number 1 Nissan dealer in WNY. knowledgeable staff and its owner Joe. Number 1 Nissan dealer in WNY. More
Prompt service Helpful staff. Most times parts are in stock. Comfortable waiting area. Easy to check out Most times parts are in stock. Comfortable waiting area. Easy to check out More
Imagine paying a hundred dollars for a diagnostic service when you had previously communicated the issues at hand. Imagine also waiting a month for an appointment, only to be told on the day of the scheduled when you had previously communicated the issues at hand. Imagine also waiting a month for an appointment, only to be told on the day of the scheduled visit that they're too busy and you need to come back the following week. After holding your car from 7am to 6pm with no work initiated, the following week, you're advised that the vehicle will remain overnight. There seems to be a lack of consideration for your specific needs or the fact that you work at night with no transportation to and from the service location. Despite being promised a five-hour completion, no work was actually completed. This experience led me to feel that my $2300 was not valued. I would like to believe that this treatment was not due to my being a black woman, but rather an isolated instance of poor service. Everybody can have a bad day. The most satisfactory aspect of this service was the shuttle, and while Ben attempted to rectify the situation with a follow-up call, suggesting that if I changed my mind, they would complete the repairs. More
I was in for service yesterday for an oil change and brake work. When I got home and looked at my receipt, I realized they never did the oil change. In the past,, they went over what work was done befor brake work. When I got home and looked at my receipt, I realized they never did the oil change. In the past,, they went over what work was done before I cashed out. They also did not honor the coupons I received via email. More
Awesome dealership! Gave me a great deal and a fair trade in price. Can't beat this place and their helpful employees. Gave me a great deal and a fair trade in price. Can't beat this place and their helpful employees. More
I had an appointment on Wednesday the 10th at 8 am and they did not even look till the next day. They ran a test and said everything was fine & they told me to come and pick up the car. Issue was still no they did not even look till the next day. They ran a test and said everything was fine & they told me to come and pick up the car. Issue was still not resolved. I went to go pick up my car and they went to go hand me my keys so basically my car sat there for two days and nothing was done to it. I had to voice once again, I wanted it rectified and then thank God Dylan came through and it was a matter of a setting. Dylan was very, very good and got the job done. Service department needs a lot of work, very disappointed! More



