Mike Barney Nissan
Amherst, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 251 reviews
We thought a used nissan rogue from them for our college daughter. We also were told it came with a warranty and we also bought an extended warranty as we wanted our daughter to not have any Issues. While daughter. We also were told it came with a warranty and we also bought an extended warranty as we wanted our daughter to not have any Issues. While at school my daughter took it for the first oil change and was told it needed a new battery. I wrote to our salesman and he said the oil change place was trying to upsell my daughter and there was no way the battery was bad on a car we just bought from them. Then one day my daughter went to use the horn and it didn’t work. We scheduled an appointment and weirdly that morning the car wouldn’t start so we had it towed. They told us the car needs over $1700 of work and that none of it was covered by warranty or by them even though these problems were there when we bought it. We’ve asked for a manager to call us and we haven’t gotten any call. I’ve never ever had a car horn not work or stop working ever on any car I’ve had, so that was not something we checked before we bought it . Do not go there or buy from them. They sold us a car with problems and refused to stand by their product , they sold us a warranty that covers who knows what and they also will not call a customer back. First time buying and last time ever, save yourself the hassle. More
The first 2 people that attended to me, a very young kid, he was helpful, receptive, willing to help and very courteous. Then also shuttle Steve was great! After the young guy, had interactions with 2 other he was helpful, receptive, willing to help and very courteous. Then also shuttle Steve was great! After the young guy, had interactions with 2 other people. The first one, I had a question, he had attitude like oh I wasn’t the one that was helping you I don’t know. Didn’t even care to find out the situation fully or cared since he wasn’t the original person I was talking to in the morning. Next person had the same interaction. More
Wonderful team to work with! Always helpful very knowledgeable! Auto repair excellent and timely! Happy I purchased my Rogue from them! Always helpful very knowledgeable! Auto repair excellent and timely! Happy I purchased my Rogue from them! More
I brought my extended warranty vehicle in because of no cold air. Took over 24 hours and nearly $400 for a recharge. Not very happy with my warranty. cold air. Took over 24 hours and nearly $400 for a recharge. Not very happy with my warranty. More
Mary who pick up the phones and direct your call is amazing. Excellent service Department. I like how they know their product and they both over the vehicle time you come in. amazing. Excellent service Department. I like how they know their product and they both over the vehicle time you come in. More
Great service as usual. Scheduled my appointment and actually got my car in a few minutes early. Scheduled my appointment and actually got my car in a few minutes early. More
The guys there in the service department (esp. Leon and Ben) and the woman who got a hold of them to have Dave pick me up are really good guys. They are always happy to help. Shuttle Steve is also Leon and Ben) and the woman who got a hold of them to have Dave pick me up are really good guys. They are always happy to help. Shuttle Steve is also wonderful. Good attitudes and funny! I love beinging my car to Mike Barney. Most important, they take really good care of my car, too. More



