Leon Thompson
Leon Thompson at Mike Barney Nissan

Leon Thompson

Service Advisor

Mike Barney Nissan

3676 Sheridan Dr
Amherst, NY 14226

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4.3
19 Reviews
4.3

19 Reviews

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19 Reviews of Leon Thompson

April 15, 2026

Dealership Rating
Employee Rating

Terrible communication. Lack of caring. Manager was unresponsive Overall the worst experience I've had with a dealership More

by Caseycalabrese
Recommend Dealer
No

Other Employees Tagged: Leon Thompson

April 12, 2026

Dealership Rating
Employee Rating

I have purchased cars and have had them maintained at this dealership for years. Kevin, Dylan and Mike made my most recent transaction very easy and satisfying. More

by CAMMAFAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2026

Mike Barney Nissan responded

We are so glad to hear that our team, Kevin, Dylan, and Mike, were able to make your recent transaction a breeze. Thank you for your loyalty and kind words. We appreciate your continued support as a valued customer.

April 07, 2026

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I will not be back unless forced to. Oil change & tire rotation. Two hours as only one tech working. I don't like that but I can live with it. More importantly, I need one door rebalance More

by Eugenestack190
Recommend Dealer
No

Other Employees Tagged: Leon Thompson

Apr 13, 2026

Mike Barney Nissan responded

Thank you for your feedback. We apologize for the inconvenience and will work to ensure a faster service for you in the future. Please reach out to our team as we would be happy to assist with your door and trim. We value your support and hope to regain your trust.

April 06, 2026

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Employee Rating

Amazing people! !! Awesome Jingle!!!Scott Horvatits has a smile that makes you want to smile bigger! Great TEAM! More

by scottjohn0916
Recommend Dealer
Yes

Other Employees Tagged: Leon Thompson

Apr 11, 2026

Mike Barney Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team and jingle. Your satisfaction is our top priority. We look forward to serving you again soon!

April 04, 2026

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Great service and professional staff. Highly recommended! Been a long time customer for a reason! More

by repogirl1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Daul, Sal Pirro

Apr 06, 2026

Mike Barney Nissan responded

Thank you so much for the kind words! We truly value long-term customers like yourself and are dedicated to providing exceptional service. Your recommendation means the world to us! Thank you for choosing our business.

April 04, 2026

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Employee Rating

I was told that the vehicle would be in the shop within 48 hours and two weeks later we got it back More

by Deh209
Recommend Dealer
No

Other Employees Tagged: Leon Thompson

Apr 06, 2026

Mike Barney Nissan responded

Hi there, we apologize for the delay in getting your vehicle back. We value your time and understand the frustration this must have caused. We will work on improving our communication and time management in the future. Thank you for your feedback.

Apr 04, 2026

Deh209 responded

Took 10 days for them to get it in and fix it

Apr 06, 2026

Deh209 responded

I just feel if you tell somebody it’ll get in within 40 to 72 hours. It shouldn’t be 10 days later that it gets in and then finally it’s fixed.

April 04, 2026

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Very professional staff was courteous Very knowledgeable, they kept me informed about status of repair More

by GOODRD33
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Daul, Sal Pirro

April 01, 2026

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Employee Rating

Excellent experience. Will definitely be back every time I need service Great dealership lousy jingle More

by BRIANP7564
Recommend Dealer
Yes

Other Employees Tagged: Leon Thompson

Apr 03, 2026

Mike Barney Nissan responded

Thank you for the great review! We're glad you had an excellent experience with us and we look forward to seeing you again for all your service needs. See you soon!

April 01, 2026

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This is the first car I purchased with Mike Barney and I'm pleased of the service and everything up to this point and that should bring me back again More

by RCOONS8901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Mike Barney Nissan responded

Thank you for choosing Mike Barney for your first car purchase! We are thrilled to hear that you were pleased with our service and we look forward to welcoming you back for all your future car needs. #happycustomer #mikebarneyrocks

March 31, 2026

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Employee Rating

Brought my son there to buy his very first car and after one year of the engine blew up. It took Leon in his crew 4 months to get the car back to me. Never offered a loaner vehicle. Communication was very More

by arbaraeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Daul

Apr 04, 2026

Mike Barney Nissan responded

We apologize for the inconvenience and lack of communication during your service experience. We strive to provide excellent service to all our customers and regret this situation. We value your feedback and have taken steps to improve our processes. Please reach out to us if you have any further concerns. We appreciate your business and hope to regain your trust.

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