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Leon Thompson

Overview Reviews (76)

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Leon Thompson

Service Advisor

Mike Barney Nissan

3676 Sheridan Dr
Amherst, NY 14226

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4.5

76 Reviews

Overview Reviews (76)

4.5

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Leon Thompson

July 03, 2026

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Employee Rating

Josh, Ben and Carlos all did a fantastic job from start to finish while I waited . to finish while I waited . More

by Reacher

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Daul, Sal Pirro

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July 02, 2026

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Prompt & friendly service The team at Nissan servicing was very friendly & went above my expectations! I dealt with Leon, & the shuttle driver Steve, who were both happy, knowledgeable & professional. Tha was very friendly & went above my expectations! I dealt with Leon, & the shuttle driver Steve, who were both happy, knowledgeable & professional. Thank you ?? More

by estrycharz1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Leon Thompson

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June 25, 2026

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I had a Wednesday morning appointment and they never even looked at the car all day. They told me I’d have to make another appointment and the earliest one available was next Tuesday at 7:45 am. I brought th looked at the car all day. They told me I’d have to make another appointment and the earliest one available was next Tuesday at 7:45 am. I brought the car in then and never heard back from them so I called about 3pm and they still hadn’t done any work on it. Finally about 6pm they contacted me with an estimate but couldn’t perform the work until the next day More

by SS

Verified Customer

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Recommend Dealer

Other Employees Tagged: Ben Burton

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June 24, 2026

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Always appreciate your professionalism and the great service, clean waiting area and timely service staff service, clean waiting area and timely service staff More

by Mstbk83

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Josh Daul, Sal Pirro

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June 19, 2026

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The Mike Barney dealership a great place to have my car serviced. Sal and Josh are the best !!! serviced. Sal and Josh are the best !!! More

by mbstanley4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Daul, Sal Pirro

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Jun 22, 2026 -

Mike Barney Nissan responded

Thank you for your kind words! We're thrilled to hear you had a positive experience at our dealership. Sal and Josh are top-notch and we're lucky to have them on our team. We look forward to serving you again in the future.

June 19, 2026

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Professional efficient and very kind Accommodating and fast service and no charge was made Great fast service and no charge was made Great More

by jeanp80

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Leon Thompson

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Jun 22, 2026 -

Mike Barney Nissan responded

We are thrilled to hear about your positive experience with our services! Thank you for recognizing our professionalism, efficiency, and kindness. It was our pleasure to accommodate you quickly and at no charge. We hope to keep exceeding your expectations in the future!

June 18, 2026

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Great Dealership, always a pleasure working with the knowledgeable staff and its owner Joe. Number 1 Nissan dealer in WNY. knowledgeable staff and its owner Joe. Number 1 Nissan dealer in WNY. More

by GFCScouting

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam DiFelice, Josh Daul , Joe Calderelli

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Jun 22, 2026 -

Mike Barney Nissan responded

We are thrilled to hear about your positive experience at our dealership! Our team and owner Joe are dedicated to providing top-notch service and we are honored to be considered the #1 Nissan dealer in WNY. Thank you for choosing us!

June 17, 2026

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I purchased my vehicle from this dealer and has had all mechanic work done there. mechanic work done there. More

by BMILL21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Josh Daul, Sal Pirro

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Jun 22, 2026 -

Mike Barney Nissan responded

Thank you for choosing our dealership for your vehicle needs! We're thrilled to hear that you have complete trust in our team for both sales and servicing. We appreciate your loyalty and look forward to continuing to provide excellent service in the future.

June 17, 2026

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Prompt service Helpful staff. Most times parts are in stock. Comfortable waiting area. Easy to check out Most times parts are in stock. Comfortable waiting area. Easy to check out More

by PPITTS9

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Sal Pirro

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Jun 22, 2026 -

Mike Barney Nissan responded

Thank you for your glowing review! Our team works hard to provide prompt service, maintain a stock of parts, and offer a comfortable waiting area. We appreciate your support and look forward to seeing you again soon! #satisfiedcustomers #excellentcustomerexperience

June 16, 2026

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I was in for service yesterday for an oil change and brake work. When I got home and looked at my receipt, I realized they never did the oil change. In the past,, they went over what work was done befor brake work. When I got home and looked at my receipt, I realized they never did the oil change. In the past,, they went over what work was done before I cashed out. They also did not honor the coupons I received via email. More

by JOYCEMJEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 22, 2026 -

Mike Barney Nissan responded

We're sorry to hear about this mix-up. Our team usually goes above and beyond to ensure our customers are satisfied, so we apologize for the inconvenience. Please reach out to us so we can make it right and honor those coupons. We value your business!