Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mike Barney Nissan
Amherst, NY
237 Reviews
At Mike Barney Nissan, we take pride in being a part of the Western New York community and beyond — proudly serving customers from all over the area. Whether you’re in the market for a new Nissan, a dependable pre-loved vehicle, or simply need service you can trust, our team is here to make every experience simple, straightforward, and stress-free.
Our buzzing showroom is designed with you in mind. Sit back and enjoy complimentary beverages and take in the energy! We offer everything from comprehensive maintenance and repair on any make or model to our Quick Lane oil change service — no appointment necessary — we make it easy to keep your vehicle in top condition. Our factory-trained technicians use the latest tools and technology to ensure every job is done right, the first time.
As the #1 Nissan Volume Dealer from Western New York to Albany and back, we’ve earned our reputation through hard work, transparency, and a true commitment to our guests. But what really sets us apart is our people. With over 45 years strong being the only locally family-owned Nissan dealership in the area, owners Joe Caldarelli and Scott Horvatits have built a culture centered on community, teamwork, and customer care. They strive each day to create a fun, welcoming environment where car buying and servicing your vehicle feels easy and enjoyable.
At Mike Barney Nissan, our goal is simple — to provide every customer with an exceptional experience from the moment you walk through our doors. Whether you’re purchasing your first car, bringing your vehicle in for service, or just stopping by for a cup of coffee, we’re here to make sure you feel like part of the family.
Call us today for all your vehicle needs at 716-833-9888
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 237 reviews
June 25, 2026
I had a Wednesday morning appointment and they never even looked at the car all day. They told me I’d have to make another appointment and the earliest one available was next Tuesday at 7:45 am. I brought th looked at the car all day. They told me I’d have to make another appointment and the earliest one available was next Tuesday at 7:45 am. I brought the car in then and never heard back from them so I called about 3pm and they still hadn’t done any work on it. Finally about 6pm they contacted me with an estimate but couldn’t perform the work until the next day More
by SS
Verified Customer
June 22, 2026
Communication skills weren't too good. tried to use my whole down payment to add on unnecessary things when i stated my goal was to have a low car payment because i have a daughter on the tried to use my whole down payment to add on unnecessary things when i stated my goal was to have a low car payment because i have a daughter on the way More
by jazminw1109
Employees Worked With
Kevin and Collin
June 20, 2026
First off, Steve the shuttle guy is awesome. Additionally the service writer was welcoming, kept me informed of the progress and the service was completed any a timely manner. Additionally the service writer was welcoming, kept me informed of the progress and the service was completed any a timely manner. More
by ROBROCK1098
June 19, 2026
Professional efficient and very kind Accommodating and fast service and no charge was made Great fast service and no charge was made Great More
by jeanp80
