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Mike Barney Nissan
Amherst, NY
108 Reviews
At Mike Barney Nissan, we take pride in being a part of the Western New York community and beyond — proudly serving customers from all over the area. Whether you’re in the market for a new Nissan, a dependable pre-loved vehicle, or simply need service you can trust, our team is here to make every experience simple, straightforward, and stress-free.
Our buzzing showroom is designed with you in mind. Sit back and enjoy complimentary beverages and take in the energy! We offer everything from comprehensive maintenance and repair on any make or model to our Quick Lane oil change service — no appointment necessary — we make it easy to keep your vehicle in top condition. Our factory-trained technicians use the latest tools and technology to ensure every job is done right, the first time.
As the #1 Nissan Volume Dealer from Western New York to Albany and back, we’ve earned our reputation through hard work, transparency, and a true commitment to our guests. But what really sets us apart is our people. With over 45 years strong being the only locally family-owned Nissan dealership in the area, owners Joe Caldarelli and Scott Horvatits have built a culture centered on community, teamwork, and customer care. They strive each day to create a fun, welcoming environment where car buying and servicing your vehicle feels easy and enjoyable.
At Mike Barney Nissan, our goal is simple — to provide every customer with an exceptional experience from the moment you walk through our doors. Whether you’re purchasing your first car, bringing your vehicle in for service, or just stopping by for a cup of coffee, we’re here to make sure you feel like part of the family.
Call us today for all your vehicle needs at 716-833-9888
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 108 reviews
May 02, 2026
The experience was wonderful. Friendly courtesy detailed in their explanation and keeping me up to date on the process and status. I don’t know who Jeremy McLaughlin is so it i Friendly courtesy detailed in their explanation and keeping me up to date on the process and status. I don’t know who Jeremy McLaughlin is so it is unfair for me to rate him. I may have met him but don’t remember him …dealt with Dave Thompson the entire time and he was awesome. Great guy very honest and even keel demeanor. The only recommendation I have is that the entire process from the time you walk in and move around and through it and different people needed a checklist so that nothing was missed or forgotten. Car sales is very high paced and everyone’s trying hard but there is a lot to do with every sale. Having a master checklist for the entire sale would be a huge help.. not intentionally but it felt like everyone was trying to remember everything off the top of their head .. eventually it will cause misses or errors. There is a lot of verbal info shared with customers and they will never remember everything. Impossible. Having a copy of a full checklist that the dealer and customer keep would elevate your customer service score’s astronomically. Thank you. More
by mikeandjenng2009
Verified Customer
May 01, 2026
It would be good if they gave me a more definite timeline as to when the repair would start and what it was as to when the repair would start and what it was More
by G8tkeypur
May 01, 2026
Clean and comfortable waiting area. Immediate attention at service counter. Patient and polite service staff Immediate attention at service counter. Patient and polite service staff More
by TJRIORDEN
Employees Worked With
April 30, 2026
Professional and friendly They were very attentive. Someone from the showroom actually came out to thank us for using Mike Barney for service. I was impressed Someone from the showroom actually came out to thank us for using Mike Barney for service. I was impressed More
by onecraftyladee
April 28, 2026
Very professional service department, The staff is quite knowledgeable about the product they offer. Get you in and out in a timely fashion. Also great shuttle service. knowledgeable about the product they offer. Get you in and out in a timely fashion. Also great shuttle service. More
by GOODRD33
Employees Worked With
