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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
302 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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302 Reviews of Mercedes-Benz of Thousand Oaks

December 11, 2024

My Sprinter service was done promptly and accurately. . Also, courtesy shuttle service was conveniently provided. More

by SPK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
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Dec 12, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with us at Mercedes-Benz of Thousand Oaks! We're glad to hear that the service was prompt and convenient, including our courtesy shuttle. We appreciate your feedback!

December 10, 2024

Outstanding service overall. Specially the service department this time. I am a happy customer the last 12 or more years I have with this dealership. More

by export.breezy5d
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza has always been great the last 3 times he has taken care of my problems. So are the girls at the front desk.
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Dec 10, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for being a loyal customer of Mercedes-Benz of Thousand Oaks for over 12 years! We're happy to hear that our service department continues to meet your expectations.

December 03, 2024

Excellent job, Erik and the team are amazing I was greeted with great respect and support, from the start to the end of the appointment. Thank you More

by mm31866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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Dec 03, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that Erik and our team at Mercedes-Benz of Thousand Oaks provided respectful and supportive service throughout your visit. We appreciate your kind words!

December 03, 2024

Consistently reliable maintenance service for my EV. I’m thankful this facility has the only B250 EV Pro service technician within within a 50 mile range with vast experience and Technical expertise tha More

by Meche 250E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braille Swartz
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Dec 03, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Mercedes-Benz of Thousand Oaks has consistently provided reliable and expert service for your EV. We appreciate your trust in us, and we're here whenever you need assistance!

November 30, 2024

Edgar, your service representative has done an excellent job of keeping me informed. He is a real credit to Mercedes-Benz of Thousand Oaks. I enjoy doing business with him keeping my car running smoothly. More

by mtncool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Report | Print
Dec 02, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that Edgar has been keeping you well-informed and ensuring your car runs smoothly at Mercedes-Benz of Thousand Oaks. Thank you for sharing your positive experience with us!

November 30, 2024

Efficient and courteous staff at all levels. Always nice to have car washed as well. More

by Elbac57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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Dec 03, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thanks for your kind words for our staff! We are glad to hear that you have appreciated the car wash option too. See you next time at Mercedes-Benz of Thousand Oaks!

November 25, 2024

I had a great experience with my service advisor. I was very helpful and professional to take care of my car issues. More

by jeenymiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Krolle
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Nov 25, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that your service advisor provided a helpful and professional experience at Mercedes-Benz of Thousand Oaks. Thank you for sharing your positive feedback!

November 19, 2024

Exceptional service. I will return to buy my future cars from Mercedes-Benz of TO. More

by Ruben Luna Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon, Doug, and Tina.
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Nov 20, 2024 -

Mercedes-Benz of Thousand Oaks responded

Ruben, thank you for reviewing Mercedes-Benz of Thousand Oaks! Enjoy the road in your new vehicle, and welcome to the Swickard family!

November 14, 2024

The service on our Mercedes was promised and delivered on time and very easy to work with More

by jta0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz
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Nov 14, 2024 -

Mercedes-Benz of Thousand Oaks responded

It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Thousand Oaks!

November 10, 2024

They are always helpful respectful and easy to work with great people awesome organization the best More

by Nhames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hubert
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Nov 11, 2024 -

Mercedes-Benz of Thousand Oaks responded

The team at Mercedes-Benz of Thousand Oaks loves seeing great reviews! Thank you for the kind words.

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