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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
280 Reviews

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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280 Reviews of Mercedes-Benz of Thousand Oaks

October 04, 2024

They gave me an estimate on my service, when I dropped the car off the loaner was ready, they called to let me know what the problem was. When I picked it up, I’d only was it less money than they said it More

by Lbcc9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk and service technician
Oct 06, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear about your positive experience at Mercedes-Benz of Thousand Oaks! It's great that the service team exceeded expectations and had everything ready for you. Thank you for sharing, and we look forward to serving you again in the future!

October 04, 2024

A special thanks to Hubert Haberl, who provided exceptional service throughout the entire process. Hubert was not only incredibly professional but also kind and attentive, making sure every detail More

by Siggy
Recommend Dealer
Yes
Employees Worked With
Hubert Haberl
Oct 06, 2024 -

Mercedes-Benz of Thousand Oaks responded

Siggy, we're delighted to hear that Hubert provided you with exceptional service at Mercedes-Benz of Thousand Oaks. Thank you for sharing your experience and kind words!

October 01, 2024

GREAT SERVICE FEOM GREAT PEOPLE! ! Damon and his team were very accommodating with sending videos and photos of the car, since I flew in the purchase the vehicle without seeing it fir More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon, Adam
Oct 02, 2024 -

Mercedes-Benz of Thousand Oaks responded

James, we're delighted to hear that Damon and Adam provided such excellent service at Mercedes-Benz of Thousand Oaks. Thanks for sharing your positive experience! Enjoy the new ride!

September 29, 2024

Service is provided with speed, expertise and professionalism. Eric is probably their best service rep! More

by Jsesic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 30, 2024 -

Mercedes-Benz of Thousand Oaks responded

Jsesic, we're delighted to hear that Eric provided you with top-notch service at Mercedes-Benz of Thousand Oaks. Thanks for the great feedback!

September 27, 2024

On time. Friendly and professional service. Respect the client agenda and give the car back in perfect clean condition. More

by jl
Recommend Dealer
Yes
Employees Worked With
Sydney Grolman
Sep 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the great feedback! We're glad to hear that our team at Mercedes-Benz of Thousand Oaks provided timely, friendly, and professional service. We appreciate your support!

September 26, 2024

Oscar always treat me well! !! Always a pleasant experience and is always very helpful to me More

by igolf1tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 26, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are glad to hear that Oscar has provided excellent service. Thanks for choosing Mercedes-Benz of Thousand Oaks!

September 26, 2024

Very polite and professional helpful and explained everything amazing person Made sure everything was in order and I understand all the gadgets in the car More

by Bobu deangus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anderson motors
Sep 26, 2024 -

Mercedes-Benz of Thousand Oaks responded

Bobu, we're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Thousand Oaks. Enjoy your new car and all its gadgets, and welcome to the Swickard family!

September 25, 2024

I recently had my car serviced at the Mercedes- Benz of Thousand Oaks dealership, and the experience was great. The staff was professional, friendly, and kept me updated throughout the process. The waiting More

by carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Groll
Sep 26, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your positive experience, Carter! We're delighted to hear that our team at Mercedes-Benz of Thousand Oaks provided professional and friendly service, and that everything went smoothly. We appreciate your feedback!

September 18, 2024

Service was excellant I appreciate it very much. I could Waite at my home and was driven one and back when it was done. Thank you. Very good service. Brielle was. Informative and cordial Hada More

by TheDassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle schwarts
Sep 18, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear you had an excellent experience with our service at Mercedes-Benz of Thousand Oaks. It's great that Brielle provided informative and cordial assistance, making the process smooth for you. Thank you for your kind words!

September 18, 2024

The service department at Mercedes-Benz of Thousand Oaks did a great job on the service for our 2018 CLA250. I appreciated the loaner EV for the day and enjoyed driving it. Daniel is always very personabl More

by jeff.dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 18, 2024 -

Mercedes-Benz of Thousand Oaks responded

Jeff, we're delighted to hear that Daniel and our service team at Mercedes-Benz of Thousand Oaks took great care of your CLA250. Thanks for sharing your positive experience!

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