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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
215 Reviews

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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215 Reviews of Mercedes-Benz of Thousand Oaks

May 22, 2024

Walking in the MB dealer of Thousand Oaks my son and I had the fortune of meeting Russ. He is an excellent, respectful & diligent presenter. He quickly showed us the most recent vehicle arrivals while hav More

by Juan
Recommend Dealer
Yes
Employees Worked With
Russ
May 23, 2024 -

Mercedes-Benz of Thousand Oaks responded

Juan, it's great to know that Russ was able to assist you effectively at Mercedes-Benz of Thousand Oaks. We're glad he could help find the perfect Mercedes-Benz GLC 300 for you! Thanks for your feedback and enjoy your new ride!

May 21, 2024

Oscar’s service at Thousand Oaks Mercedes Benz is top notch! The customer service, repair time and follow up was second to none! Thanks again! More

by lindaamcdonald1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Sumen, Ryan Huffman, Marian Dailey
May 22, 2024 -

Mercedes-Benz of Thousand Oaks responded

Linda, we're so glad to know that Oscar provided top-notch service during your visit at Mercedes-Benz of Thousand Oaks. We appreciate the kind words and look forward to serving you again in the future!

May 21, 2024

Good fast service, and a loaner car was readily available, I was promptly notified when the car was readt More

by Airplane123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Ryan Huffman
May 22, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to know you appreciated our efficient service and the availability of a loaner car at Mercedes-Benz of Thousand Oaks. Thanks for sharing your experience!

May 20, 2024

My dealer rep, Daniel Bliley, is supportive, patience and explains why I need service on my car. More

by Laurel3575#
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
May 20, 2024 -

Mercedes-Benz of Thousand Oaks responded

Laurel, we love to hear Daniel delivered a fantastic Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks experience! Thanks for taking the time to share your review.

May 19, 2024

Working with Oscar in the service department was easy and efficient. The work was done on time and very professional. More

by evafoxc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Romero
May 20, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to know that your experience with our service department was efficient and professional. Oscar will be pleased to learn about your positive feedback! Thanks for choosing Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks.

May 19, 2024

Edgar my service writer is excellent in understanding my issues and get them resolved. He is a gentleman. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Keller
May 20, 2024 -

Mercedes-Benz of Thousand Oaks responded

Peter, we're glad to know Edgar was able to assist you effectively at Mercedes-Benz of Thousand Oaks. We appreciate your feedback and look forward to serving you again in the future!

May 18, 2024

excellent experience. i appreciate Sydney's professionalism and help. i will come back and refer to others. More

by victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
only worked with service dept
May 20, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're so glad to know you had an excellent experience with Sydney at Mercedes-Benz of Thousand Oaks! We appreciate your future referrals and look forward to seeing you again. Safe travels in your new vehicle!

May 17, 2024

I recently took my car to MB of TO dealership for a safety recall, and I had the pleasure of being assisted by Edgar. From the moment I sat down, Edgar made the entire process seamless and made a poten More

by Melissa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
May 17, 2024 -

Mercedes-Benz of Thousand Oaks responded

Melissa, we're delighted to know that Edgar made your visit to Mercedes-Benz of Thousand Oaks a seamless one. We appreciate the recommendation and look forward to assisting you in the future!

May 17, 2024

Daniel is so great to work with. He stays in touch with you and delivers the car on time. More

by Rgoldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
May 17, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for reviewing Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! It was so kind of you to share your experience.

May 16, 2024

Very well organised - well trained and efficient staff - work done on car in time promised... More

by viney_sethi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz - 5 star
May 16, 2024 -

Mercedes-Benz of Thousand Oaks responded

We are thrilled to see your positive review! The Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks team looks forward to your next visit with us. Take care!

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