Mercedes-Benz of Thousand Oaks

My service advisor Sydney was excellent very professional has great communication skills and knowledgeable. I have used this dealership’s in the past to service cars and I look forward to working with them i has great communication skills and knowledgeable. I have used this dealership’s in the past to service cars and I look forward to working with them in the future More

Excellent service, Take great care of their customers. For sure will be back. Thank you. For sure will be back. Thank you. More

What a great experience and service! Samy and Tony were great in showing me the car and made the entire process easy. I cannot thank Samy and Tony enough for what they have delivered. Samy and Tony were great in showing me the car and made the entire process easy. I cannot thank Samy and Tony enough for what they have delivered. Definitely recommend this dealership to anyone looking for a beautiful car. Thank you again Mercedes-Benz of Thousand Oaks. What a team!! More

Edgar Mendoza was great. Kept me in the loop and up to date on my vehicle repair. The other people that work at the dealership are super helpful and friendly. Kept me in the loop and up to date on my vehicle repair. The other people that work at the dealership are super helpful and friendly. More

Employees are courteous and helpful. I would give them 5 stars. Amount of time to check service issue is not acceptable. 6 days for a repair on a new car. Was told this is the norm the I would give them 5 stars. Amount of time to check service issue is not acceptable. 6 days for a repair on a new car. Was told this is the norm these days for service. I have used another dealership for three previous cars. Can’t remember a time car was even kept overnight. More

. Brielle always provides excellent customer service. Always professional and accommodating. All of my concerns and questions are addressed. The communication is exceptional. Always professional and accommodating. All of my concerns and questions are addressed. The communication is exceptional. More

Clean and convenient for me to bring my car for service. My car was well taken care off. My car was well taken care off. More

Great service in every department, and my service rep, Brielle Swartz, is extremely responsive and helpful, and always makes my service visits most pleasant. Brielle Swartz, is extremely responsive and helpful, and always makes my service visits most pleasant. More

Because of Eric I bring my car there no Eric no service simple you should value the stuff you have there if there are there for long time in sales and service They generate money for you It’s them not simple you should value the stuff you have there if there are there for long time in sales and service They generate money for you It’s them not the dealer I can go anywhere I want I come there because of them More

My service was efficient and a positive experience. I liked working with Sydney. I would reccomend working with her I liked working with Sydney. I would reccomend working with her More