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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
247 Reviews

3905 Auto Mall Drive

Thousand Oaks, CA

91362

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247 Reviews of Mercedes-Benz of Thousand Oaks

August 19, 2024

Friendly service employees job done on time appointment done always on a short notice and great lounge area with refreshments More

by Uabusada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brialla
Aug 20, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the kind words! We're glad to hear our team at Mercedes-Benz of Thousand Oaks provided timely service and that you enjoyed our lounge area. We appreciate your support!

August 17, 2024

Daniel, the man, is always cordial, always helpful, and last but not least always competent! Vey hard to find an advisor who is understanding of the customers concerns, and no dismissive. He well deser More

by rafffiiiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 19, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that Daniel consistently provides exceptional service at Mercedes-Benz of Thousand Oaks. Your loyalty and trust mean a lot to us, and we'll be sure to share your kind words with him. Safe travels!

August 16, 2024

Clean location and friendly staff. Prompt service and clear explanation of next steps to ensure car safety More

by Kboganim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
Aug 19, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the positive feedback! We're glad to hear that our team at Mercedes-Benz of Thousand Oaks provided prompt service and clear communication. Safe driving!

August 15, 2024

Daniel was very helpful as a service advisor and was also adequately communicative regarding the service on our van. More

by Jacob.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley
Aug 16, 2024 -

Mercedes-Benz of Thousand Oaks responded

Jacob, we're glad to hear Daniel provided helpful and communicative service for your van at Mercedes-Benz of Thousand Oaks. Thanks for sharing!

August 15, 2024

Great people and great service. We travel two hours each way because they are so much better than other dealers that are closer. More

by pmh1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
Aug 16, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the wonderful feedback! We're honored that you choose to travel such a distance to visit us at Mercedes-Benz of Thousand Oaks. We appreciate your loyalty and look forward to serving you again!

August 11, 2024

Excellent records- they know your cars history. Quick to respond to questions and lots of scheduling options. More

by asathome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney and Alex
Aug 12, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the great feedback! We're glad to hear that our team at Mercedes-Benz of Thousand Oaks could provide excellent service and convenient scheduling options. We appreciate your support!

August 03, 2024

Chris M (sales) and Tony (sales mgr) were wonderful to work with in purchasing my new vehicle! They followed up, were extremely transparent and made a fair offer for my trade-in. In closing, they went abo More

by A Deign
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris M, Tony, Paul, Tina, Kyle,
Aug 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that Chris and Tony provided exceptional service at Mercedes-Benz of Thousand Oaks. Enjoy your new vehicle, and we look forward to seeing you again!

August 03, 2024

Excellent service with friendly employees who always respect the customer. They fixed my car perfectly every time More

by Peyman vesali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial
Aug 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

Peyman, we're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Thousand Oaks. Thanks for your kind words and continued trust in us!

July 28, 2024

Always a great experience at Mercedes Benz of Thousand Oaks. Daniel is someone who gets things done. More

by jmetzidis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to hear Daniel made your experience at Mercedes-Benz of Thousand Oaks a great one! Thanks for the positive feedback!

July 26, 2024

Great service for our Mercedes GL. Sydney always pays attention to our needs and takes care of us. More

by bgarlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Jul 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thanks for choosing Mercedes-Benz of Thousand Oaks for your service needs! It's awesome to hear your Mercedes GL is always in great hands with Sydney. See you next time!

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