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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
281 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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281 Reviews of Mercedes-Benz of Thousand Oaks

September 18, 2024

The service department at Mercedes-Benz of Thousand Oaks did a great job on the service for our 2018 CLA250. I appreciated the loaner EV for the day and enjoyed driving it. Daniel is always very personabl More

by jeff.dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 18, 2024 -

Mercedes-Benz of Thousand Oaks responded

Jeff, we're delighted to hear that Daniel and our service team at Mercedes-Benz of Thousand Oaks took great care of your CLA250. Thanks for sharing your positive experience!

September 17, 2024

I all ready have 4 and the 5 th coming soon MB cars living in Glendale I prefer a dealer in Thousand Oaks cause they are very friendly kind helpful and very patient, I definitely recommend this dealer More

by Adelaida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cort he’s the best
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Sep 17, 2024 -

Mercedes-Benz of Thousand Oaks responded

Adelaida, we're delighted to hear that you choose Mercedes-Benz of Thousand Oaks for your car needs and appreciate the recommendation! Thank you for being a loyal customer.

September 12, 2024

The service and courtesy Daniel provided was great. I would recommend this dealership- very pleased More

by Vickig823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 13, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for reviewing Daniel and Mercedes-Benz of Thousand Oaks! Have a stellar day!

September 08, 2024

Sydney was excellent! Very knowledgeable. She answered all my questions about my service!! 5 stars!! More

by Trishd.walsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
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Sep 10, 2024 -

Mercedes-Benz of Thousand Oaks responded

It was our pleasure to assist you. Thank you from all of us here at Mercedes-Benz of Thousand Oaks!

September 05, 2024

I am very happy with Daniel Bliley, my service consultant, who ensures every little detail-and there are a lot-is taken care of and that my car is in the best condition. Through many years, Daniel More

by SueG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bliley. Damon Farehi
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Sep 06, 2024 -

Mercedes-Benz of Thousand Oaks responded

Sue, we're delighted to hear that Daniel and Damon have consistently provided you with excellent service at Mercedes-Benz of Thousand Oaks. Thanks for your continued trust in our team!

August 31, 2024

Sydney in service is the best. She is responsive and makes the entire process easy More

by Matthewanordahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
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Sep 03, 2024 -

Mercedes-Benz of Thousand Oaks responded

Matthew, we are pleased to hear that Sydney provided five-star service. Thanks for choosing Mercedes-Benz of Thousand Oaks!

August 31, 2024

Prices have gotten way beyond what is reasonable, even taking in account inflation. Lots of turnover under new ownership. More

by Moderator2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
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Sep 03, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your feedback. We understand your concerns about pricing and turnover, and we'll make sure to pass this along to the team at Mercedes-Benz of Thousand Oaks. Your input is valuable as we strive to improve our services.

August 30, 2024

Daniel was kind and thorough and great to work with. Service appointment was quick and efficient More

by Robinwlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Billey
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Sep 03, 2024 -

Mercedes-Benz of Thousand Oaks responded

Daniel, we are glad to hear that our team provided excellent service. Thanks for choosing Mercedes-Benz of Thousand Oaks!

August 30, 2024

Excellent service, deals, cars. I have been a client for years. Consistent with the outstanding service. Sales Rep Hubert is the best! Very customer focused, detailed. More

by Bebe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hubert
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Sep 03, 2024 -

Mercedes-Benz of Thousand Oaks responded

Bebe, thank you for your loyalty and kind words about Hubert and the team at Mercedes-Benz of Thousand Oaks! We're delighted to hear that our consistent service keeps you coming back. Thanks for being part of the Swickard family!

August 29, 2024

Shocked by poor customer service with Gary and the girl in lobby in service dept. More

by Grace.crocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Gill
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