Mercedes-Benz of Thousand Oaks
Thousand Oaks, CA
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215 Reviews of Mercedes-Benz of Thousand Oaks
Greg Jarvis was great! I bought the ML 350 Bluetec and love it! I spoke with him on Friday, told him we would be in on Sunday and he had the car waiting for us. I have leased quite a few cars in my life a love it! I spoke with him on Friday, told him we would be in on Sunday and he had the car waiting for us. I have leased quite a few cars in my life and I have to say it was the most enjoyable experience to date. I would highly recommend Mercedes of Thousand Oaks and Greg Jarvis! More
This was my first Mercedes Benz purchase. I own a BMW 740IL. Mr. Jarvis has been very responsive and cooperative during our communications prior to me going to look at the Mercedes Benz he recommended. I 740IL. Mr. Jarvis has been very responsive and cooperative during our communications prior to me going to look at the Mercedes Benz he recommended. It was very comfortable no pressure discussion and I was able to make a decision within a few minutes after he provide me with the information I needed. He was creative enough to find a solution to my wife's requests to having the two additional options she wanted. We went for a test drive and he showed every detail I needed to know to take advantage of Mercedes Benz' design and reputation. He will be the first person I will contact before I start looking for my next new car. This was a very enjoyable experience interacting with Mr. Jarvis. Thanks Greg. More
Greg Jarvis was a pleasure to work with. I knew exactly what I wanted and a few phone calls and an honest quote delivered my new Mercedes Benz from Greg and his team. They did a great job and I am happy t what I wanted and a few phone calls and an honest quote delivered my new Mercedes Benz from Greg and his team. They did a great job and I am happy to refer them to others with confidence. More
In less than 24 hours, I was able to get a great deal on a 2011 E350 by simple using email and a few phone calls. Ryan Huffman provided me all the info I needed regarding the pricing and financing to make m a 2011 E350 by simple using email and a few phone calls. Ryan Huffman provided me all the info I needed regarding the pricing and financing to make me comfortable in moving forward with the deal. Ryan was friendly, professional, and easy going making the dreaded experience of car-buying pleasureable. He took the time to make sure that the car had actually what I wanted - we compared wheels over the phone while looking at the MB website to make sure we were on the same page. I will be telling all my friends about Ryan. In the meantime, I am really enjoying the car and it looks great especially with the tinted windows!!! More
LEASED A NEW MERCEDES E-350 BLUETEC DIESEL THROUGH MARIAN (INTERNET SALES), USING A USAA DISCOUNT PROMOTION ($2000 DIESEL, $4000 GASOLINE ENGINE). SETTLED ON A DIESEL FOR THE GAS MILEAGE ADVANTAGE AND THE A (INTERNET SALES), USING A USAA DISCOUNT PROMOTION ($2000 DIESEL, $4000 GASOLINE ENGINE). SETTLED ON A DIESEL FOR THE GAS MILEAGE ADVANTAGE AND THE ACCELERATION PROVIDED BY THE TURBO CHARGER (STANDARD ON DIESELS). DEALER (MARIAN) CONVINCED US TO TAKE THE MAINTENANCE PACKAGE (ADDITIONAL $20/MO.), AND WE INSISTED ON UTILIZING THEIR (SILVER STAR - JAGUAR) CAR WASH FACILITY ON A "AS NEEDED" BASIS. WE WERE ABLE TO GET A PREMIUM PACKAGE, 2 YEAR LEASE (INCLUDING MAINTENANCE AND CAR WASHES). ALL OTHER LUXURY VEHICLE LEASES WERE HIGHER, EXCEPT FOR CADILLAC CTS PREMIUM. BMW, LEXUS, AUDI WERE BASICALLY NON COMPETITIVE ON A COMPARABLE BASIS (LUXURY PACKAGE (NAV., HEATED/COOLED SEATS, PARKING SENSORS, ETC.) More
Oh my!!! Greg is incredible he has awesome customer service skills with absolute top of the line product knowledge ... And the very best personality I've ever come across ... No nonsense whatsoever, he service skills with absolute top of the line product knowledge ... And the very best personality I've ever come across ... No nonsense whatsoever, he's just an awesome guy! He believed in me! He worked hard for me! I'll send everyone I know to him! I mean who puts a lifesize stand up cut out of themselves in his office show room window other than someone who backs that up with a bigger than the universe personality! I've met tons of people in my career and Greg is one of a kind! Thank you Greg! Kudos to the dealership for having Greg here to sell awesome cars! I've made a friend for life! More
Greg Jarvis was a great salesperson to deal with. He was very professional to deal with. He was helpful with credit issues and was very attentive. He even came in on his day off to meet with us. He was ve very professional to deal with. He was helpful with credit issues and was very attentive. He even came in on his day off to meet with us. He was very patient and did not push us to make the deal. I would highly recommend him. More
Ryan Huffman was very professional, everything he said he would do, he did, he went the extra mile, I will recommend Ryan Huffman and Silverstar to my friends and family, the expenence was a 10, I bought the would do, he did, he went the extra mile, I will recommend Ryan Huffman and Silverstar to my friends and family, the expenence was a 10, I bought the E-350 sport, The vehilce was detailed and delivered on time, Ryan showed me how to work everthing in the vehilce, Thanks, Ronald De Blauw More
Ryan Huffman was extremely courteous, professional, knowledgeable, likable and appropriately aggressive in getting me the very best possible lease deal on my beautiful new Mercedes Benz C300! He beat knowledgeable, likable and appropriately aggressive in getting me the very best possible lease deal on my beautiful new Mercedes Benz C300! He beat out every other Mercedes Ben dealership with a TERRIFIC price, a huge vehicle selection, and a hassle-free purchase experience. I changed my option selection several times during the negotiations, yet Ryan always said, "No problem." He was never pushy, rushed, or anything less than chipper, enthusiastic, and pleasant. He clearly LOVES his job! He is the type of person I would cherish as a personal friend. Ryan Huffman is also the best-dressed salesman I have ever met, down to his brightly polished shoes, name-embroidered shirt cuffs, tailored suit, perfect teeth and hair. Attention to such detail reassured me that Ryan embodies the quality, aesthetics, and perfection that the Mercedes Ben logo connotes. I will strongly recommend all of my physician colleagues, friends, and patients to Ryan Huffman for the best luxury auto-purchasing deal I have ever experienced! I also wish to sincerely thank my friend and patient, Tarra Thomas in Finance (via her colleague Andy Ross. She was referred to me by my plastic surgeon friend and colleague, Dr George Sanders of Encino. Thank you, Tarra, for extending to me the "VIP, friends, and family" discount that no other mercedes dealer could match. Tarra always told me, "When you are ready to upgrade from your Lexus ES350, make the drive from Tarzana to come see me and Ryan at Silver Star mercedes in Thousand Oaks." I am so glad that I did! Edward M Young Jr MD Dermatologist 5567 Reseda Blvd #101 Tarzana, CA 91356 818-343-MOLE (6653) cell 818-399-9542 Edwayou5@aol.com More
Ryan was responsive, friendly and thorough. Every question I asked him, he did his best to either meet my needs or thoroughly explain why something wouldn't work. I had a price quote from another question I asked him, he did his best to either meet my needs or thoroughly explain why something wouldn't work. I had a price quote from another dealer, but Ryan matched the quote and helped me get the car that I wanted. I would recommend Ryan to anyone looking for a Mercedes Benz. More