Mercedes-Benz of Thousand Oaks

I have bought several Mercedes now from this dealership. I was not pleased with the last salesperson; therefore I went through the internet to work with someone else. Boy was I glad to get in touch with Mr. I was not pleased with the last salesperson; therefore I went through the internet to work with someone else. Boy was I glad to get in touch with Mr. Jarvis. He was completely professional and straight forward. One phone call after a couple of emails back and forth and Mr. Jarvis had the most amazing offer for me to drive a beautiful E-350 BlueTEC. Love It! It was a wonderful experience from beginning to end. Mr. Jarvis is Second-To-None. Thank you. ;) More

I consider myself a professional car buyer and have leased 8 cars for my own house over the last 12 years and about a dozen more for friends and family. I got my Jaguar from Marian Dailey in 2009 af leased 8 cars for my own house over the last 12 years and about a dozen more for friends and family. I got my Jaguar from Marian Dailey in 2009 after scouting the market across dealers from San diego to Santa Barbara. This time i went only to Marian for my E350. She is the antithesis of what a 'car-salesman' stereotype is. Does not push but provides a great opinion when you ask her. Knows the business inside out. I feel that i can trust her completly because she is never trying to do anything that is not in your best interest. Not that she is a pushover - she is probably the most astute negotiator i have come across, without ever appearing to be negotiating. I do not refer sales people to friends and familiy because each person has a unique way of dealing with the sales person. But with Marian and T.O. I have no hesitation in sticking my neck out. Its a good thing that Marian has been with T.O. for so long and is likely to stay there, because i am certain that her customers will seek her out and follow her wherever she goes. PS- I worked out the whole deal over email/phone and only went in to pick up the car. I was in and out in less than 30 minutes. made the trip from Santa Monica, totally worth it!! More

Greg Jarvis is the man! Best price, best buy, in and out. I will send everyone I know to Greg and will only purchase from him in the future. Thanks Greg. I will send everyone I know to Greg and will only purchase from him in the future. Thanks Greg. More

I had the best experience with Marian Dailey. She made buying a car such a personal experience and always responded promptly and made me feel like she truly cared. Because I found her and didn't have to d buying a car such a personal experience and always responded promptly and made me feel like she truly cared. Because I found her and didn't have to deal with some of the other sales people I encountered, buying my dream car was such an exciting and happy experience. I will recommend her to everyone and will definitely use her in the future. More

Greg was friendly, accomodating, and very knowlegeable about the Mercedes we were interested in. Oh, how could I forget timely. I was in and out within two hours and I bought the Mercedes. Financing was about the Mercedes we were interested in. Oh, how could I forget timely. I was in and out within two hours and I bought the Mercedes. Financing was unbelievably easy and Silva, Greg's assistant was great. She has many years with Mercedes and it shows when she is reviewing features and perks of you favorite Mercedes. We will definitely be back. More

My experience with this dealership, and especially with Marian has been just excellent. Over 2 years ago, I ended up leasing through Marian after finding them on the Internet. Then she gave me a great de Marian has been just excellent. Over 2 years ago, I ended up leasing through Marian after finding them on the Internet. Then she gave me a great deal and made the whole process so pleasant and hassle free. I serviced the vehicle at the dealership and the service managers, Gregg and Eric have always been great and accomodating. Just go a new vehicle a few days ago. Again another great deal, hassle free. Obviously they want a returning customer, well, it worked. I can foresee coming back every few years for a new vehicle. More

Wow! This was the absolute antithesis of what you might expect from a traditional "car lot" experience. I had been at another (non-MBZ) dealership earlier in the day and could hardly keep a straight face expect from a traditional "car lot" experience. I had been at another (non-MBZ) dealership earlier in the day and could hardly keep a straight face as the salesman played into every archetype imaginable. Marian was straightforward, easy to deal with and (most importantly) didn't waste my time playing with the numbers. You can drive yourself crazy scouring the internet, calling every dealership in SoCal and driving all over the Southland, or you can make an easy decision, call Marian and just drive yourself home! More

Greg was awesome. Made the buying a car process very easy and pleasant. Normally would rather have a root canal than buy a car!!! Thank you Greg!!!! Cheryl Whitney! easy and pleasant. Normally would rather have a root canal than buy a car!!! Thank you Greg!!!! Cheryl Whitney! More

Second car I've purchased from Marian Dailey. Easy transaction and very fair pricing, right off the bat. She both times worked hard to source the exact car we wanted, which in this case was 300 miles transaction and very fair pricing, right off the bat. She both times worked hard to source the exact car we wanted, which in this case was 300 miles away. Thousand Oaks MBz has recognized that car sales have evolved. Other Mercedes dealers in the area still maintain somewhat traditional sales tactics, even in the web sales units. This dealer understands that buyers in this price level are smart, have comparison tools available, and have little interest in grinding. More

I had the greatest experience with Greg in all ways, price, convenience, efficiency, ease of experience. I came in Friday afternoon and came back Saturday and bought the car. He was even willing to br price, convenience, efficiency, ease of experience. I came in Friday afternoon and came back Saturday and bought the car. He was even willing to bring it directly to my house but I enjoyed the new showroom and customer lounge too much. This is my third MB bought and he has brought it to a new level I feel nobody could possibly beat. I would never think of the valley, LA or Orange county because nobody could beat the price or the customer service I got this weekend. Thanks Greg. More