Mercedes-Benz of Thousand Oaks

Thank you Ryan for making me happy with my purchase. I purchased a Mercedes GLK from Ryan and he was the best. He helped me get the price I wanted and the exact car I was looking for. I visited other Merc purchased a Mercedes GLK from Ryan and he was the best. He helped me get the price I wanted and the exact car I was looking for. I visited other Mercedes dealerships and they lacked in customer service. Ryan went out of his way and his customer service is top notch. I would highly recommend Ryan Huffman to others. We are happy with our purchase and will be making another purchase from him. The Finance Department, Andrew Ross was excellent. We were in and out in no time. He made the process smooth. Thank you for the excellent customer service I received. More

I got quotes from Ryan by email through Costco membership program before I visited this dealership. My car buying experience with Ryan was easy and relaxed from requesting the quotes on multiple cars with di program before I visited this dealership. My car buying experience with Ryan was easy and relaxed from requesting the quotes on multiple cars with different options to test-driving the cars and making final decision. I spent two hours at the dealership then drove away my new car. Particularly I like the selling price is pre-arranged (no back and forth negotiation) and I know how much discount I got as compared to the market price. More

While shopping for my dream car a, Mercedes Benz S Class, I met Greg. He was extremely helpful and he really knew his product. He made my car shopping experience easy and fun, an experience I will never fo I met Greg. He was extremely helpful and he really knew his product. He made my car shopping experience easy and fun, an experience I will never forget, He is the best! I would highly recommend him to my family and friends. More

I started dealing with MB of Thousand Oaks via email and phone. Once we had agreed on the car and price, I was told that the car will be in soon. Once the car was there I went in to do the paperwork. The phone. Once we had agreed on the car and price, I was told that the car will be in soon. Once the car was there I went in to do the paperwork. The deal was set for a particular car with certain options and price. Prior to going in to the finance department, I sat down with the internet manager and went over the deal while they were prepping the car for delivery. After going to finance it finally came time to see the car and take it home. Here is where the issue is. It is not about the cost but principal. The car we had talked about all along with the options and price had a rear trunk spoiler. However, this car did not. The paperwork had already been signed and when I asked the internet sales person why the car did not have the one option we had talked about, he said “well, it is only $250”. I realize the cost is not significant but when we had talked all along about the price it did include this option. The car that I purchased was not the car we had talked about from day one and even when they said they found it and it was coming off the delivery ship, I was never told that it did not have all the options as agreed upon. More

Greg is a very professional sales person. I will buy car from him again in future. my experiance was very good and pleasant and make a difference in car buying. from him again in future. my experiance was very good and pleasant and make a difference in car buying. More

Greg and Ryan were great to deal with!!! They provided us with a great price. We were deciding between two Mercedes dealerships and the only way that the other dealership could beat Thousand Oaks pricing us with a great price. We were deciding between two Mercedes dealerships and the only way that the other dealership could beat Thousand Oaks pricing was to deceive the DMV on the new vehicle purchase price and our used trade in. We couldn't believe a dealership would even suggest that!!! We were glad to be able to deal with an honest salesman like Greg!!! More

This was our first time purchasing a Mercedes. We very assisted by Greg Jarvis and Russell Senjek. They were very professional and helpful. I was glad they made the process easy and pleasant for us. I wou assisted by Greg Jarvis and Russell Senjek. They were very professional and helpful. I was glad they made the process easy and pleasant for us. I would highly recommend Mr. Jarvis and Mr. Senjek to anybody considering the purchase of a new vehicle. More

My purchasing experience with this dealership and Mr. Jarvis in particular was wonderful. This was my first Mercedes purchase (coming from Lexus) and I found it be easy, smooth, and effortless. The profe Jarvis in particular was wonderful. This was my first Mercedes purchase (coming from Lexus) and I found it be easy, smooth, and effortless. The professionalism, courteousness, and attitude of Mr. Jarvis is a role model for success in the car sales business. I will not hesitate to return again as needed, as well as recommend Mr. Jarvis and this dealership to other interested parties. Nice job guys, and thank you again! More

OMG, Marian is the BEST! She listens to your concerns and goes out of her way to get you the car you want. Marian is polite, honest, and friendly with no pressure to leave with a car. I told her what I could goes out of her way to get you the car you want. Marian is polite, honest, and friendly with no pressure to leave with a car. I told her what I could afford in a lease and she went out of her way to accommodate me. This is the second time we have used her and will keep coming back to her for our next car. She even took the car I needed to turn in so I did not have to deal with it. Bravo Marian! More

Marian was prompt- professional and very easy to work with- I found her work to be excellent in all categories and I am very critical. Thank you. with- I found her work to be excellent in all categories and I am very critical. Thank you. More