Mercedes-Benz of Thousand Oaks

To begin with, there's not much more that I dislike than shopping for a new car. Most sales persons are pushy, liars, and very difficult to work with. Not so with Marian. I am 84 years old and in my entire shopping for a new car. Most sales persons are pushy, liars, and very difficult to work with. Not so with Marian. I am 84 years old and in my entire life of dealing with car dealers and sales persons, never have I had such an enjoyable experience. We informed Marian what we desired in a car and what we desired paying monthly on a lease, Mercedes of T.O. was the last of five MB dealerships. She was outstanding in all endeavers accomplishing more than asked for. Polite, knowledgable, worked hard at fulfilling our request, and something very important to me was her timely response with requested information to all of our communications. She has further committed to any future needs we might have. I most heartedly will recommend her to any friends or associates needing such services. Thanks for everything Marian. More

Best auto purchase experience ever! Still pinching myself. This was my first luxury car purchase and I will be referring EVERYONE to Marian. All I wanted was the right car at the right price and I re myself. This was my first luxury car purchase and I will be referring EVERYONE to Marian. All I wanted was the right car at the right price and I researched car buying and the model I wanted for a whole week and went to two other dealerships. Marian worked for me, she didn't make me work for a deal. She wasn't dishonest or aggressive or demanding and she respected my research and I felt like she also respected my budget. I got more than what I wanted and expected. Everyone was friendly and I felt like a celebrity (maybe that was in my head). I'm absolutely thrilled with the service the price and my 2012 Merecedes C250! More

This is the 3rd car that I leased from Marian Dailey and this dealership. The reason why I keep coming back is the no hassle, no pressure and very professional service that Marian always provides. For the this dealership. The reason why I keep coming back is the no hassle, no pressure and very professional service that Marian always provides. For the third time in a row, my expectations in leasing a car was exceeded. Marian and I corresponded with emails back and forth over the weekend, she got the exact car that I wanted and I drove away with a beautiful E350 Coupe after spending only about an hour at the dealership (time included going over the fun stuff and signing paperwork). The three times that I have gone to this dealership is by far, the best car buying experience for me and my husband. Rest assured, we will be back again!!! More

I contacted the dealer through the Costco program and Marian quickly replied. I made an appointment to see her the next day she walked me through all the available vehicles that fit my criteria. The diff Marian quickly replied. I made an appointment to see her the next day she walked me through all the available vehicles that fit my criteria. The difference between the models was clearly explained She took me for a test drive and explained how the car worked. I slept on it for 24 hours and returned the next day and purchased the car. She was efficient and quick in processing the paper work. All the while being friendly. She followed up after I brought the car home to be sure all was well. Marian's strengths are: 1. Knowledge of product 2. Efficeincy 3. Friendly I will definately return to Silver Star Mercedes and requst to do business with Marian. More

Easy to work with for Sprinter Fleet sales and very efficient. Greg worked with my budget and got me the right truck at the right price. efficient. Greg worked with my budget and got me the right truck at the right price. More

Greg Jarvis is a great salesman. I did an internet search for a new 2011 E550 with very specific options. He was the first sales person to respond. He found the vehicle with the exact color and opti search for a new 2011 E550 with very specific options. He was the first sales person to respond. He found the vehicle with the exact color and options I wanted to purchase. My husband and I came in for a test drive. We had a very pleasant sales experience without any high pressure selling. We decided to purchase the car after Greg answered all our questions. I would highly recommend Greg Jarvis and Silver Star Mercedes Benz. Thanks, Greg! More

I called this dealership and spoke with Marian Dailey. She was very friendly and informative and most of all did not give me a "song and dance" routine. I told her what I was looking for and she found the She was very friendly and informative and most of all did not give me a "song and dance" routine. I told her what I was looking for and she found the car. Not only did she find the car that other dealers told me was not available, she informed me of a Mercedes incentive that reduced my payments even lower than I anticipated. I highly recommend Marian and the dealership. More

The internet sales quote was the best and exactly what I was looking for after much research and looking around at other dealers. I mostly appreciated the no-nonsense and non pushy sales approach. Marian was looking for after much research and looking around at other dealers. I mostly appreciated the no-nonsense and non pushy sales approach. Marian was also very helpful in locating the exact color I wanted - but I ended up getting one off the lot because she showed me a more equipped model in another color I ended up loving. I was given all the information available and the best price and they allowed me to make the decision on my own. I wasn't pressured or given some lame sales pitch like at other dealers. Although I live about 45 minutes away, I will certainly return and recommend all my family and friends to go there and deal with Marian. She's awesome! More

My husband and I had the most amazing experience @ Silver Star Mercedes in Thousand Oaks, Ca.. Marian Dailey made our experience very pleasurable. She is the most honest salesperson I have ever done business Star Mercedes in Thousand Oaks, Ca.. Marian Dailey made our experience very pleasurable. She is the most honest salesperson I have ever done business with. I lease a car every 3 years and will be back to work with Marian Dailey in the Fleet Dept. If you are in the market for a Mercedes benz or a Jaguar you need to go with Marian Dailey direct line: (805)371-5458. The dealership is amazing!!!! More

Greg was the absolute reason why I bought a MBZ, his proffesionalism is second to none, this was my first car purchased from Greg and it definately will not be my last. proffesionalism is second to none, this was my first car purchased from Greg and it definately will not be my last. More