Mercedes-Benz of Thousand Oaks

Oscar is very professional. He was able to provide me a shuttle to get back to work. He had my vehicle concern checked and the repair was made successfully. He kept me informed He was able to provide me a shuttle to get back to work. He had my vehicle concern checked and the repair was made successfully. He kept me informed throughout the process and provided the recommendations of services needed. I highly recommend Oscar~ More

My service advisor was great! Her name begins with a B - Brielle? She was polite and professional. Her name begins with a B - Brielle? She was polite and professional. More

Very professional, timely and courteous service. Edgar is knowledgeable and they work to get me in and out with a loaner car. Edgar is knowledgeable and they work to get me in and out with a loaner car. More

Daniel was great! Personable and Professional! I would ask for him on my next visit. Personable and Professional! I would ask for him on my next visit. More

Very good and very helpful in picking the correct service contract and pleased with the service contract and pleased with the service More

Serv advisor worked with us in delivering what was committed when we brought our vehicle for service. We could not have asked for more than the great service we received. committed when we brought our vehicle for service. We could not have asked for more than the great service we received. More

Erik at Mercedes Benz in Thousand Oaks is a terrific service advisor - knowledgeable, communicative and fair! He's the reason we take our car to this dealership for service! service advisor - knowledgeable, communicative and fair! He's the reason we take our car to this dealership for service! More

Service was fast and accurate. Service attendances remembered my name and had me seated immediately Service attendances remembered my name and had me seated immediately More

Done fast and my warranty covered battery replacement everyone was nice and clean. Wait time short everyone was nice and clean. Wait time short More

I have my car serviced at Mercedes Benz of Thousand Oaks since I bought it there. Erik Groll has been my service advisor and is fabulous to work with. The quality of the service and Erik’s assistance is 5 s since I bought it there. Erik Groll has been my service advisor and is fabulous to work with. The quality of the service and Erik’s assistance is 5 stars A plus to Erik More