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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
281 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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281 Reviews of Mercedes-Benz of Thousand Oaks

August 03, 2024

Chris M (sales) and Tony (sales mgr) were wonderful to work with in purchasing my new vehicle! They followed up, were extremely transparent and made a fair offer for my trade-in. In closing, they went abo More

by A Deign
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris M, Tony, Paul, Tina, Kyle,
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Aug 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that Chris and Tony provided exceptional service at Mercedes-Benz of Thousand Oaks. Enjoy your new vehicle, and we look forward to seeing you again!

August 03, 2024

Excellent service with friendly employees who always respect the customer. They fixed my car perfectly every time More

by Peyman vesali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danial
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Aug 05, 2024 -

Mercedes-Benz of Thousand Oaks responded

Peyman, we're delighted to hear you had such a positive experience with our team at Mercedes-Benz of Thousand Oaks. Thanks for your kind words and continued trust in us!

July 28, 2024

Always a great experience at Mercedes Benz of Thousand Oaks. Daniel is someone who gets things done. More

by jmetzidis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're glad to hear Daniel made your experience at Mercedes-Benz of Thousand Oaks a great one! Thanks for the positive feedback!

July 26, 2024

Great service for our Mercedes GL. Sydney always pays attention to our needs and takes care of us. More

by bgarlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
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Jul 29, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thanks for choosing Mercedes-Benz of Thousand Oaks for your service needs! It's awesome to hear your Mercedes GL is always in great hands with Sydney. See you next time!

July 25, 2024

Brielle was great. She was able to get our car serviced in one day. It was a very positive experience. More

by David.mellman4sba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
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Jul 25, 2024 -

Mercedes-Benz of Thousand Oaks responded

David, we're delighted to hear Brielle provided such efficient service at Mercedes-Benz of Thousand Oaks. Thanks for sharing your positive experience!

July 23, 2024

Excellent service. Went above and beyond to make sure I was happy. I will be back More

by jsborrelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Courtney Rustin
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Jul 23, 2024 -

Mercedes-Benz of Thousand Oaks responded

Happy customers make us happy! Thank you for the 5-star review of Mercedes-Benz of Thousand Oaks!

July 18, 2024

Very good customer service provided by the service writer and his technician team. Received all requested repair services in a timely manner. More

by b.silverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy, Daniel
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Jul 18, 2024 -

Mercedes-Benz of Thousand Oaks responded

We're delighted to hear that our service writer and technician team at Mercedes-Benz of Thousand Oaks provided you with excellent customer service. Thanks for sharing your positive experience!

July 09, 2024

Unbelievable help, response time, answered all questions, education of new-to-me features, and kindness. More

by Nadine Bunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Gonzales, Ryan Huffman
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Jul 09, 2024 -

Mercedes-Benz of Thousand Oaks responded

Nadine, we're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks. Enjoy the road in your new vehicle, and welcome to the Swickard family!

July 08, 2024

Damon was so thorough and knowledgeable. He took his time explaining all the features and answered all of our questions. I would highly recommend Damon to anyone considering buying a Mercede More

by dpgrower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Huffman
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Jul 09, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the glowing review! We're delighted to hear that Damon provided such a thorough and knowledgeable experience at Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks. Enjoy your new ride!

July 06, 2024

Excellent service, as always! Minimum wait time and all problems taken care of. Thank you! More

by shreevidya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Groll
Report | Print
Jul 08, 2024 -

Mercedes-Benz of Thousand Oaks responded

Thanks for choosing Mercedes-Benz of Thousand Oaks & Mercedes-Benz Sprinter of Thousand Oaks! We are grateful for your loyal business.

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