Mercedes-Benz of Seattle

All great until the finance torture I had two, great sales guys help me with zero pressure and they work hard for me over a week period helping me find the right car at the right deal. I had two, great sales guys help me with zero pressure and they work hard for me over a week period helping me find the right car at the right deal. Then it came time to sign papers in the glass room. The finance person did the hard sell job on the extra warranty plans starting with the $300/month x48 package. I declined by asking her to skip going over the following 4-5 lesser packages because I was good with the factory coverage. She laughed and I asked her why and told her that was very condescending to me. She was very demeaning to the sales person too in front of me and anyone that could hear in the showroom. Ugly situation but that aside, I recommend the dealership and their sales team! More

Simply the best Thoughtful in every regard, impeccable and thoroughly pleasant. Sam was wonderful to work with, quickly, professionally and thoroughly assisted me wi Thoughtful in every regard, impeccable and thoroughly pleasant. Sam was wonderful to work with, quickly, professionally and thoroughly assisted me with my GL 450. When I expressed to her my dream timeline to get the work on my car done, she looked into getting my parts ordered with express delivery and the work was completed the next day. Amazing follow up. Stellar service. From everyone, from the mechanic Francisco to the shuttle driver Charlie. And a delightful space in which to wait...you almost don't mind the inconvenience of having to stop your life to deal with your automobile! More

Best in Service The professionals I dealt with on this team provided high level service and showed superior knowledge of my Mercedes vehicle. I have taken my vehicles The professionals I dealt with on this team provided high level service and showed superior knowledge of my Mercedes vehicle. I have taken my vehicles to other "experts" in the past; unfortunately the others did not live up to their claims. I will definitely recommend Mercedes Benz of Seattle to my friends and associates. More

Excellent service I was able to leave my 320-E slightly earlier than opening time since there was a young man available to take my car key. My service rep Bill Belleco I was able to leave my 320-E slightly earlier than opening time since there was a young man available to take my car key. My service rep Bill Bellecourt quickly gave me details by text message of what was needed on this maintenance and provided an estimated cost. He also arranged for an Uber pick up for me at my office to bring me to the dealership when my car was ready. The cleaning of my car was outstanding, which really means a lot to me - being able to leave with a tuned-up and beautified car. More

Turned car around quickly and fixed Fixed ignition problem and turned it around promptly. Service personnel friendly and pick up fast. Offers free shuttle service for nearby and be sur Fixed ignition problem and turned it around promptly. Service personnel friendly and pick up fast. Offers free shuttle service for nearby and be sure to reserve in advance . More

Brake Calipers froze up Mercedes Benz of Seattle was very gracious in providing me a comparable loaner until parts came in. I requested an SUV and was able to secure one on l Mercedes Benz of Seattle was very gracious in providing me a comparable loaner until parts came in. I requested an SUV and was able to secure one on loan from them. More

Top notch professionals Excellent communication, work done timely amd within budget vehicle cleaned upon return. Customer lounge is great. Very clean with nice amenities. Shu Excellent communication, work done timely amd within budget vehicle cleaned upon return. Customer lounge is great. Very clean with nice amenities. Shuttle service works great! More

The service department is amazing Liz is the best! She is always right on top of what ever is needed and text me which is great! I prefer to communicate this way it is so effective. Liz is the best! She is always right on top of what ever is needed and text me which is great! I prefer to communicate this way it is so effective. More

Tire replacement Tire went flat from a nail. MB took me in without an appointment, and had my car back good as new within an hour. Barely enough time to get settled i Tire went flat from a nail. MB took me in without an appointment, and had my car back good as new within an hour. Barely enough time to get settled in the waiting room! More

Good communication Everything on my car is power operated and automatic so I don't need to use my key. I'm really happy with my new car! Everything on my car is power operated and automatic so I don't need to use my key. I'm really happy with my new car! More