Mercedes-Benz of Seattle

Excellent service. Above and beyond. Emi was knowledgeable, patient, and very accommodating to my difficult schedule. Emi went above and beyond during delivery as well, meeting me at the Emi was knowledgeable, patient, and very accommodating to my difficult schedule. Emi went above and beyond during delivery as well, meeting me at the airport and taking me to the dealership for pick up. Great follow up and helpful with post delivery questions. More

Just Fantastic We realized just how far out of date our trade in SUV. The new technology is just fantastic. Why did we wait so long to get a replacement vehicle? We realized just how far out of date our trade in SUV. The new technology is just fantastic. Why did we wait so long to get a replacement vehicle? More

Great people and made us feel comfortable. They have great customer service. But kind of disappointed that they didn’t tell us the broken vanity mirror on the passenger side. I just happened to They have great customer service. But kind of disappointed that they didn’t tell us the broken vanity mirror on the passenger side. I just happened to check it on our way home with the car. More

Issue not fixed Mercedes is blaming Airstream, Airstream blames mercedes, neither is taking action or responsibility for the failures on the blind spot detection syst Mercedes is blaming Airstream, Airstream blames mercedes, neither is taking action or responsibility for the failures on the blind spot detection system. I'm definetly NOT satisfied. AND, Mercedes broke the key loop on my key. Even more frustrating. More

SMART service I had my Smart serviced here at Mercedes Seattle, customer service is awesome and I like how the shuttle can drop off and pick you up which is really I had my Smart serviced here at Mercedes Seattle, customer service is awesome and I like how the shuttle can drop off and pick you up which is really convenient for customers. More

Excellent Service!! Highly recommend the service department. Setting up appointment was easy and they quickly found a time for me. Arby assisted with the check in and giv Highly recommend the service department. Setting up appointment was easy and they quickly found a time for me. Arby assisted with the check in and giving me information about the service. He even took time to show me where I could wait, excellent customer service, much appreciated. More

Good Service Emily Balan helped me a lot in trading in my GL350 for a ML400. I didn't like the deal we agreed to, but am pleased with my replacement vehicle. The r Emily Balan helped me a lot in trading in my GL350 for a ML400. I didn't like the deal we agreed to, but am pleased with my replacement vehicle. The rest of the staff, namely the sales manager (whose name I don't recall) and the finance manager (Blanca) were first rate. More

Annual maintenance Mercedes of Seattle service is the only place I take my car. They do such an amazing job, are very thorough, return your car spotlessly clean. One thi Mercedes of Seattle service is the only place I take my car. They do such an amazing job, are very thorough, return your car spotlessly clean. One thing I really like is that they go over all potential charges with you before they start the work, so you know exactly how much you will be paying. And you can choose to have all it part of each item. All their staff are super nice and helpful. Highly recommend!!! My Service Tech is Brian, who is great, but all Service staff are top notch! More

excellent work Emi, embodied the Mercedes Benz pkedge of excellence. From the first phone call to the delivery. It was a pleasure speaking to this man not only perta Emi, embodied the Mercedes Benz pkedge of excellence. From the first phone call to the delivery. It was a pleasure speaking to this man not only pertaining to the sale but also about his world view and life experiences. More

Friendly and Informative. Stori Haug, my service advisor, has helped keep my car in top shape and appropriately serviced by modifying the services to make sense for a five year Stori Haug, my service advisor, has helped keep my car in top shape and appropriately serviced by modifying the services to make sense for a five year old car with less than 5000 miles. Always friendly even when the service department seems very busy and hectic, Stori will be the reason we continue to get this car serviced at Mercedes-Benz of Seattle. More