Mercedes-Benz of Seattle

Came to purchase 1 and left with 2. From the time we walked in the door everyone was very cordial. We dealt with Bright, Chris and Morgan. Each one of them in their own right made us f From the time we walked in the door everyone was very cordial. We dealt with Bright, Chris and Morgan. Each one of them in their own right made us feel extremely welcome. No high pressure sales whatsoever. Changed my opinion of buying cars in the big cities. Thank you to each of you for making both our dreams come true. We both love our cars. More

Reading the customer and knowing what the right fit is. I just had an excellent experience working with George on securing a lease on a C300 coupe. I came in definitely expecting to test drive, but was easi I just had an excellent experience working with George on securing a lease on a C300 coupe. I came in definitely expecting to test drive, but was easily sold both on the product and on George's understanding of what my needs were, and I left with lease in hand. I'm a (very young!) 46 year old technology professional, and wanted a luxury coupe. I was willing to look at both the C and E series. George presented both, but quickly noted what my husband and I couldn't quite put our finger on: The E was simply a bit much for our lifestyle. Lovely, swank vehicle, but I was looking for something a little cooler, a little more unusually shaped, a little less stodgy. He directed us to a great C series in my desired black that even had an upgraded music system -- a huge plus for me as a former rock critic and my husband as a musician! I'm sure we're in many ways not the "average" MB buyer, but George "got" us and treated us as graciously and with as much sophistication as your more "old money" clients. You don't always see that, even when you can afford the price point. We thought George was awesome. More

Worst dealership ever experiended This dealership isn't worth my time to explain. I'm never coming back so it doesnt matter. Greed and putting your customer in vulnerable positions is This dealership isn't worth my time to explain. I'm never coming back so it doesnt matter. Greed and putting your customer in vulnerable positions is unnacceptable. More

George was a very thoughtful Mercedes Benz of Seattle has been a very good experience for me. I went in with a specific SUV in mind and George worked hard to finish the deal. Over Mercedes Benz of Seattle has been a very good experience for me. I went in with a specific SUV in mind and George worked hard to finish the deal. Overall, a great experience. More

Nobody answers the phone on Saturday. Car not ready Saturday I. Car not ready Saturday - as promised. II. Nobody answers the phone on Saturday; and nobody called me back - despite leaving two phone messages t I. Car not ready Saturday - as promised. II. Nobody answers the phone on Saturday; and nobody called me back - despite leaving two phone messages to do so. - Probably need another person to answer the phone on Saturdays, in the Service Department. III. When got in car to drive away, the screen on the dash said I was "12 or so days past Service C" - despite bringing my car in 6 days before (and leaving it with the Service Department), and paying over $4,800 for that service (as well as other service as well)! - Why doesn't the service technician reset this - ROUTINELY, after performing service on a car? That way you can drive away when you pick up your car - e.g., and not have to go back inside, and then have to have a service person drive it to the service department to reset this. More

Very nice professional persons. We have excellent experience with this dealer ship. Very nice and professional people. Keith Donaldson, (Sprinter and Metris specialist), very friendl We have excellent experience with this dealer ship. Very nice and professional people. Keith Donaldson, (Sprinter and Metris specialist), very friendly, communication and professional sales man. Thanks. More

Replace sidebag cause light bulb go out The service is originally for the recall. However it end up burn my head light bulb. Instead of telling me the light bulb is burned. They turn the lig The service is originally for the recall. However it end up burn my head light bulb. Instead of telling me the light bulb is burned. They turn the light switch from automatic to off so that the error message won't show up when I turn the key on. On my way home, I turn the light switch to automatic and found that the light bulb error message. I immediately called them back, they say that it's not their response since it's not their light bulb. More

Great staff, very helpful. Brought my 2005 Sprinter van to have work done. I have been taking it here for about 6 years now. At this time the cost to repair it was more than t Brought my 2005 Sprinter van to have work done. I have been taking it here for about 6 years now. At this time the cost to repair it was more than the van is worth. More

On board A/C was not working Brian and team was wonderful to work with, gave me a loaner and sent me on my way. The next day my car was done. Great experience, very knowledgeab Brian and team was wonderful to work with, gave me a loaner and sent me on my way. The next day my car was done. Great experience, very knowledgeable. More

Stori is amazing Store takes care of you and always welcomes you with a huge smile while still being able to help with any issues with your vehicle. Store takes care of you and always welcomes you with a huge smile while still being able to help with any issues with your vehicle. More