Mercedes-Benz of Seattle

Mercedes Benz of Seattle is awesome! From start to finish, the service at Mercedes Benz Seattle is top notch. Everyone is so friendly and tries to make your experience seamless and easy! From start to finish, the service at Mercedes Benz Seattle is top notch. Everyone is so friendly and tries to make your experience seamless and easy! More

Great speedy service! Love the very convenient shuttle back and forth to service center. Clean and vacuumed car bonus is awesome. Great customer service and turnaround ti Love the very convenient shuttle back and forth to service center. Clean and vacuumed car bonus is awesome. Great customer service and turnaround time. Always a pleasure to visit. More

Great It was easy to schedule a service appointment,. All of the work was done on time and under the estimate! Liz is a great service advisor. It was easy to schedule a service appointment,. All of the work was done on time and under the estimate! Liz is a great service advisor. More

Like being helped by friends The service and knowledge of staff here is just great. Always a pleasant experience every time I come here. Samantha in service is very helpful and The service and knowledge of staff here is just great. Always a pleasant experience every time I come here. Samantha in service is very helpful and great to work with, More

Customer Service Mercedes-Benz of Seattle resolved a service problem for me, that could have very easily become a very costly project. They have answered every questi Mercedes-Benz of Seattle resolved a service problem for me, that could have very easily become a very costly project. They have answered every question that I have asked them regarding the operation and performance of this vehicle quickly and professionally. I would not hesitate to recommend them to anyone. More

Service advisor appeared too busy to give undivided attentio Was unable to provide personal attention, too busy late in completing the service had to wait a half-hour, they couldn't locate the key for the car. Was unable to provide personal attention, too busy late in completing the service had to wait a half-hour, they couldn't locate the key for the car. Considering returning to Bellevue Mercedes for future service work. More

It was a breeze! Albi( I think that was his name) was quick, explained what was done, my car was clean,and my ride was great to my destination. Albi( I think that was his name) was quick, explained what was done, my car was clean,and my ride was great to my destination. More

Usually a Great Experience, But This Time Not So Great I have had my Smart Car for 5 years, bought it at this dealership and have taken it only here for service. This time I had a "check engine" light come I have had my Smart Car for 5 years, bought it at this dealership and have taken it only here for service. This time I had a "check engine" light come on just a few days before my annual service. When I arrived, we talked about the annual service and the cost for that. We also talked about "running the diagnostic for the check engine light." The person helping asked if I had recently filled my tank with gas. I had, and she suggested that maybe it was because the gas cap was loose and that was why the check engine light came on. I said I could run out and screw my gas cap back on to see if that was actually the problem. When I told her I'd filled the tank 3 days ago, she said not to bother because it would only cause the engine light to come on within an hour of getting gas. So, she discouraged me from checking the cap. The cost to run the check engine light diagnostic was $165. At the end of my service, she said it actually was an issue with the gas cap. I feel cheated by this charge, because we had a conversation about the gas cap and the woman from service helping me discouraged me from checking it. It's a very expensive charge for such a minor issue, especially because we actually discussed it before hand. More

Auxilliary Battery Malfunction Mercedes offered an out-of-warranty free replacement for a defective auxiliary battery. Second fried aux b battery in three years. Happy at the conc Mercedes offered an out-of-warranty free replacement for a defective auxiliary battery. Second fried aux b battery in three years. Happy at the concession. More

Mercedes Benz of Seattle is the best. Highly recommended. I have leased and purchased cars with MB of Seattle and highly recommend them for their excellent service, expertise and overall friendly attitude. Th I have leased and purchased cars with MB of Seattle and highly recommend them for their excellent service, expertise and overall friendly attitude. They are a joy to work with, and I can't imagine buying a car anywhere else. More