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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,438 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,438 Reviews of Mercedes-Benz of Seattle

October 11, 2024

This dealership sucks. It took two visits to replace one windshield because they were not ready the first time. More

by bobtwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Zheng
Oct 14, 2024 -

Mercedes-Benz of Seattle responded

Bobtwo, I'm sorry to hear about the inconvenience with your windshield replacement. We strive for efficiency and it seems we fell short this time. Please reach out if there's anything further we can do to assist you. Thank you, Alex Nielsen - Customer Experience Manager - CustomerExperience@Swickard.com

October 10, 2024

Service team is fantastic,very friendly and work diligently to repair car to my satisfaction More

by michael-miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Bryar and Trevor Neil
Oct 11, 2024 -

Mercedes-Benz of Seattle responded

Michael - thanks so much for your kind feedback on our service team! All of us at Mercedes-Benz of Seattle appreciate your business.

October 09, 2024

Very customer oriented. Lots of goodies to eat and drink as well as shuttle service if you have a long wait. Certainly not the cheapest place around but I have been happy More

by bschneidman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan, Scott in service
Oct 09, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience! We're delighted to hear that you've been happy with the service and amenities at Mercedes-Benz of Seattle. We appreciate your support and look forward to seeing you again!

October 05, 2024

Friendly staff. Exceptionally clean dealership. Very accommodating to my needs considering the incorrect part for my repair was delivered. The service manager gave More

by randycahalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Oct 07, 2024 -

Mercedes-Benz of Seattle responded

Randy, we're delighted to hear that our team at Mercedes-Benz of Seattle took great care of you and accommodated your needs. Thank you for recommending us, and we hope to assist you again in the future!

October 04, 2024

Bill Bellecourt is fabulous. He has been my service rep for several years and with several cars. I trust him. He is honest, professional and knowledgeable. I return because of Bi More

by janetmandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellcourt
Oct 06, 2024 -

Mercedes-Benz of Seattle responded

Janet, thank you for your loyalty and trust in Bill at Mercedes-Benz of Seattle! We're delighted to hear he's been providing exceptional service over the years. We look forward to continuing this relationship with you!

October 01, 2024

Very good experience with this service, service provider Willams was very helpful and professional. Thank you for making the experience a great one. More

by eonce.luthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emi Balan
Oct 01, 2024 -

Mercedes-Benz of Seattle responded

Eonce, we're delighted to hear that Willams provided you with such a positive experience at Mercedes-Benz of Seattle. Thanks for sharing your feedback!

October 01, 2024

William provided excellent service in a timely manner. He was very personable and gracious. I recommend he is given a raise. More

by bmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bellacourt
Oct 01, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that William provided you with excellent service at Mercedes-Benz of Seattle. Thanks for the recommendation and your kind words!

October 01, 2024

Bill Bellecourt is an amazing service adviser. I never need to worry about my car once Bill is involved. I’ll keep coming back to Mercedes Benz of Seattle because of your great customer service. More

by Charles Kastner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Oct 02, 2024 -

Mercedes-Benz of Seattle responded

Charles, we're delighted to hear that Bill has earned your trust and keeps you coming back to Mercedes-Benz of Seattle. Thanks for the fantastic feedback!

September 27, 2024

Arby provided excellent customer service on my recent visit. Very much appreciate how he kept me apprised and accommodated my requests. More

by Tomphillips1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Sep 27, 2024 -

Mercedes-Benz of Seattle responded

We're glad to hear that Arby provided excellent service during your visit to Mercedes-Benz of Seattle, Tom. We appreciate your feedback and look forward to serving you again!

September 26, 2024

My repairs were done in the approximated time, all employees were very courteous and helpful, and I felt my bill was reasonable. More

by Lonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Sep 27, 2024 -

Mercedes-Benz of Seattle responded

Lonnie, we're glad to hear your repairs were completed on time and that you found our team at Mercedes-Benz of Seattle courteous and helpful. Thanks for the positive feedback!

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