Mercedes-Benz of Seattle

The service was wonderful, but they lost my valet key. Now I can’t open the trunk without a valet key Now I can’t open the trunk without a valet key More

Very helpful, both in what was needed to be done on the cars. But also the transportation. Courtesy staff also. cars. But also the transportation. Courtesy staff also. More

Excellent service and I trust their assessment and follow through. All of the employees are dedicated, nice, friendly and knowledgeable. through. All of the employees are dedicated, nice, friendly and knowledgeable. More

No long delay in getting an appointment. Prompt attention when I arrived and service while I waited. Very nice waiting area and a show room. People are great. Prompt attention when I arrived and service while I waited. Very nice waiting area and a show room. People are great. More

Attentive, friendly, and professional. The team got to the root of my battery problem and provided several options to help me make a decision. The team got to the root of my battery problem and provided several options to help me make a decision. More

Seamless, friendly, professional service from drop-off to-pick up. Excellent communication and follow-up throughout. to-pick up. Excellent communication and follow-up throughout. More

Recently had service on my vehicle. The service advisor assigned to me, Bill Bellecourt, was very helpful and professional, which made the experience great. The service advisor assigned to me, Bill Bellecourt, was very helpful and professional, which made the experience great. More

I have used this dealership for 6 years and only had 1 negative result. The former manager resolved the issue. negative result. The former manager resolved the issue. More

He Was helpful. Have me the right options. Did not push much. Thanks a lot. Have me the right options. Did not push much. Thanks a lot. More

Julie provided good service and with an easy going personality which is easy to communicate. She provided prompt communication with the status of the vehicle. Mostly she didn’t make me feel been pushi personality which is easy to communicate. She provided prompt communication with the status of the vehicle. Mostly she didn’t make me feel been pushing on to any unnecessary services. I felt MB Seattle has improved their digital communication so I feel the service went more smoothly. Finally the loaner car is available again! For a few years there were no loaner car even when they told me I would get a loaner vehicle when I made the appointment, that totally messed up my work schedule for few days. Thank you Julie for providing quality service that MB should have. More