Mercedes-Benz of Seattle

The staff there are really great! Julie made sure that I had everything that I needed while my car was being fixed. Julie made sure that I had everything that I needed while my car was being fixed. More

Always incredible service. Helpful, efficient, on top of it as far as the service dept goes. The best car experience I’ve ever had - and it happens every time I’m back there! Helpful, efficient, on top of it as far as the service dept goes. The best car experience I’ve ever had - and it happens every time I’m back there! More

Bill is an extremely knowledgeable service adviser and a very pleasant person to deal with. That is one reason why I drive a Mercedes, I have great confidence in Bill's suggestions. very pleasant person to deal with. That is one reason why I drive a Mercedes, I have great confidence in Bill's suggestions. More

Excellent service on our Mercedes. We live out of Seattle so they provided a loaner and made the process seamless. We live out of Seattle so they provided a loaner and made the process seamless. More

Kind, intelligent, customer-focused. My time was important in how they run their service department. And, they washed and vacuumed my car too! Thanks Mercedes team! My time was important in how they run their service department. And, they washed and vacuumed my car too! Thanks Mercedes team! More

Very good. Arby is very helpful and give us honest opinion. Please go see them! Arby is very helpful and give us honest opinion. Please go see them! More

Great service. In and out quickly with no hassles. Kept me informed every step of the way. In and out quickly with no hassles. Kept me informed every step of the way. More

Not vacuum my vehicle. Still need to improve wash and vacuum customer vehicle. Scott is nice person. Remember cusstomers name without look in the system. Still need to improve wash and vacuum customer vehicle. Scott is nice person. Remember cusstomers name without look in the system. More

They treated me really well in the service department. Everyone was super capable and friendly. My car is 8 years old, so lots to work on. Needed repairs are very expensive so we’re considering a new car. Everyone was super capable and friendly. My car is 8 years old, so lots to work on. Needed repairs are very expensive so we’re considering a new car. When I went to the showroom there was no one in sight to suggest a replacement model. Oh well. More

William was amazing as always. He’s understanding, patient and very helpful as always. They have always taken great care of me. He’s understanding, patient and very helpful as always. They have always taken great care of me. More