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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,438 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,438 Reviews of Mercedes-Benz of Seattle

October 29, 2024

Excellent service on our Mercedes. We live out of Seattle so they provided a loaner and made the process seamless. More

by harding.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby
Oct 30, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that our team at Mercedes-Benz of Seattle made your service experience seamless and convenient with a loaner vehicle. Thank you for choosing us, and we hope to see you again!

October 28, 2024

Kind, intelligent, customer-focused. My time was important in how they run their service department. And, they washed and vacuumed my car too! Thanks Mercedes team! More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and Loaner
Oct 29, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with us, Nancy! We're delighted to hear that our team at Mercedes-Benz of Seattle provided attentive service and took great care of your vehicle. We appreciate the support!

October 27, 2024

Very good. Arby is very helpful and give us honest opinion. Please go see them! More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
arby
Oct 28, 2024 -

Mercedes-Benz of Seattle responded

Ken, thank you for sharing this appreciation for Arby! We're grateful for all your support of Mercedes-Benz of Seattle.

October 27, 2024

Great service. In and out quickly with no hassles. Kept me informed every step of the way. More

by R D Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales - just Arby in service.
Oct 28, 2024 -

Mercedes-Benz of Seattle responded

Thank you for the wonderful feedback! Our team at Mercedes-Benz of Seattle is always here to keep you informed and updated along the way.

October 26, 2024

Not vacuum my vehicle. Still need to improve wash and vacuum customer vehicle. Scott is nice person. Remember cusstomers name without look in the system. More

by Trinh Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 28, 2024 -

Mercedes-Benz of Seattle responded

Trinh, thank you for your feedback. We're glad to hear Scott made a positive impression at Mercedes-Benz of Seattle, and we'll work on improving our wash and vacuum services. We appreciate your input!

October 25, 2024

They treated me really well in the service department. Everyone was super capable and friendly. My car is 8 years old, so lots to work on. Needed repairs are very expensive so we’re considering a new car. More

by Ebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby in service department-5 stars
Oct 28, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your experience with us at Mercedes-Benz of Seattle. We're glad to hear our service department took good care of you, though we apologize for the lack of assistance in the showroom. Your feedback is valuable and will help us improve!

October 24, 2024

William was amazing as always. He’s understanding, patient and very helpful as always. They have always taken great care of me. More

by ajay.kashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Oct 25, 2024 -

Mercedes-Benz of Seattle responded

Ajay, we're delighted to hear that William and the team at Mercedes-Benz of Seattle have consistently provided you with excellent service. Thank you for your kind words!

October 16, 2024

I’m HAPPY Efficient Service completed in a timely fashion. I will continue to work with Erick BRYAR. More

by kwingfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Bryar
Oct 16, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Erick and the team at Mercedes-Benz of Seattle provided efficient service for you! Thank you for your support, and we look forward to assisting with any future needs.

October 12, 2024

Eric assisted me right when I got outside my car upon arrival. His professional and kind service made me feel welcome and I knew I could come to him with any questions or concerns. More

by Uwselenatran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 15, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Eric provided such a welcoming and professional experience at Mercedes-Benz of Seattle. Thank you for sharing your positive feedback, and we're here if you have any more questions or need assistance in the future!

October 11, 2024

Always appreciate the knowledge and superb customer service from the service team! One of the reasons why I will continue to choose Mercedes of Seattle. More

by Achen08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 13, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that our service team's knowledge and customer care keep you coming back to Mercedes-Benz of Seattle! Thank you for your continued trust in us.

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