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Mercedes-Benz of Seattle

Seattle, WA

4.7
1,438 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,438 Reviews of Mercedes-Benz of Seattle

November 08, 2024

No long delay in getting an appointment. Prompt attention when I arrived and service while I waited. Very nice waiting area and a show room. People are great. More

by Carl7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales people contacted.
Nov 11, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that your experience at Mercedes-Benz of Seattle was smooth and enjoyable. It's great to know our team provided prompt service, and you found the waiting area comfortable. Thank you for sharing this feedback!

November 07, 2024

Attentive, friendly, and professional. The team got to the root of my battery problem and provided several options to help me make a decision. More

by igordrask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Howell
Nov 07, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that our team at Mercedes-Benz of Seattle was able to assist you with your battery issue in such a professional manner. Thank you for sharing your experience, and we're here if you need anything else!

November 07, 2024

Seamless, friendly, professional service from drop-off to-pick up. Excellent communication and follow-up throughout. More

by Clarke_canfield
Recommend Dealer
Yes
Employees Worked With
Jacob Whatmore
Nov 07, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that your experience at Mercedes-Benz of Seattle was seamless and professional from start to finish. Thank you for highlighting our communication and follow-up efforts!

November 06, 2024

Recently had service on my vehicle. The service advisor assigned to me, Bill Bellecourt, was very helpful and professional, which made the experience great. More

by NATLANG47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 06, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Bill provided you with helpful and professional service at Mercedes-Benz of Seattle. Thank you for sharing your positive experience!

November 04, 2024

I have used this dealership for 6 years and only had 1 negative result. The former manager resolved the issue. More

by Kona1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 05, 2024 -

Mercedes-Benz of Seattle responded

Thank you for your loyalty over the years to Mercedes-Benz of Seattle! We're glad any past issues were resolved and appreciate your continued trust in us.

November 04, 2024

He Was helpful. Have me the right options. Did not push much. Thanks a lot. More

by Spike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 05, 2024 -

Mercedes-Benz of Seattle responded

We are glad to hear that our Mercedes-Benz of Seattle team provided helpful support. Thanks for your feedback!

November 03, 2024

Julie provided good service and with an easy going personality which is easy to communicate. She provided prompt communication with the status of the vehicle. Mostly she didn’t make me feel been pushi More

by sammy
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 04, 2024 -

Mercedes-Benz of Seattle responded

Sammy, we're delighted to hear that Julie provided you with excellent service and communication at Mercedes-Benz of Seattle. It's great to know our digital improvements have made your experience smoother, and we appreciate your feedback on the loaner cars as well! Thank you for choosing us!

November 02, 2024

The staff there are really great! Julie made sure that I had everything that I needed while my car was being fixed. More

by mtonneslan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Nov 04, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Julie and the team at Mercedes-Benz of Seattle took great care of you during your visit. Thank you for sharing your experience with us!

November 01, 2024

Always incredible service. Helpful, efficient, on top of it as far as the service dept goes. The best car experience I’ve ever had - and it happens every time I’m back there! More

by Sschliebner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Scott in Service
Nov 04, 2024 -

Mercedes-Benz of Seattle responded

Sschliebner, we're delighted to hear that our service team at Mercedes-Benz of Seattle consistently provides you with an exceptional experience. Thank you for your kind words and continued trust in us!

October 30, 2024

Bill is an extremely knowledgeable service adviser and a very pleasant person to deal with. That is one reason why I drive a Mercedes, I have great confidence in Bill's suggestions. More

by LCGREDZENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt
Oct 31, 2024 -

Mercedes-Benz of Seattle responded

We're delighted to hear that Bill's expertise and pleasant demeanor have earned your confidence at Mercedes-Benz of Seattle. Thank you for sharing this wonderful feedback, and we're glad you're enjoying the experience!

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