Mercedes-Benz of Seattle

Service experience was seamless. Communication regarding the status of the repair was very good and the prompt shuttle service to my home was excellent. Communication regarding the status of the repair was very good and the prompt shuttle service to my home was excellent. More

We have bought at least ten cars from Phil Smart--now Mercedes Benz of Seattle--over the last 40 years. We have always enjoyed their wonderful sales persons and especially our service advisors--first Jo Mercedes Benz of Seattle--over the last 40 years. We have always enjoyed their wonderful sales persons and especially our service advisors--first John Glover and now Bill Bellecourt. They always place their customers first and watch out for ways they can provide us great service and keep our maintenance costs to a minimum. We can't thank Bill enough for the excellent service he and MB Seattle provides. More

The service and personal concern for a challenging repair issue was was resolved quickly and far exceeded expectations issue was was resolved quickly and far exceeded expectations More

I've been going to MB Seattle for over 25 years and six new cars. Always had outstanding service and our advisor Bill Bellecourt is one of the best. new cars. Always had outstanding service and our advisor Bill Bellecourt is one of the best. More

This Dealership is "incredible". What a quality focused and customer oriented dealership. I've owned my Van for six years and it has not only improved my quality of life (spending t What a quality focused and customer oriented dealership. I've owned my Van for six years and it has not only improved my quality of life (spending time with my son, hauling motorcycles, Efoils, Kayaks and taking me on countless hunting and fishing adventures) but I have had absolutely zero issues with its "flawless" operation. During my most recent service appointment, I received Exceptional Customer Service from: 1) Jacob, who has been my Service Advisor for years and is always very professional in ensuring my service appointments are as seemless and trouble free as posible; 2) Meredith, my Service Technician who provided a new service feature, a video with a detailed assessment with recommendations (which I immediately followed); and 3) Dori who was knowledgeable, friendly, informative and very helpful in scheduling my service appointment. Mercedes-benz of Seattle is a quality dealership with exceptional people. The service department is excellent, always providing timely, convenient and quality maintenance. Buying a Sprinter Van from Mercedes-Benz of Seattle was one of the best decisions I've ever made. A happy and satisfied customer. E. Young More

The service person Jason is the top notch, individual providing service and such a quality that is like no other. If it isn’t him, I don’t wanna go to anyone else. He represents the quality and standard providing service and such a quality that is like no other. If it isn’t him, I don’t wanna go to anyone else. He represents the quality and standard of Mercedez. More

Outstanding service. Friendly, courteous, and thorough. A detailed report with accompanying video documentation goes a long way toward showing the customer what work need Friendly, courteous, and thorough. A detailed report with accompanying video documentation goes a long way toward showing the customer what work needs to be completed. More

I routinely request Bill as the Service Manager for my vehicle. He consistently delivers positive results vehicle. He consistently delivers positive results More

Great experience, very knowledge staff. I worked with Lenny and he did a great job helping me make a decision on a car and offered a great deal in the end. I worked with Lenny and he did a great job helping me make a decision on a car and offered a great deal in the end. More

What a wonderful experience! From the moment we walked in, I knew I could feel at home in a new Mercedes purchased at Mercedes of Seattle. The process was seamless and Said was a From the moment we walked in, I knew I could feel at home in a new Mercedes purchased at Mercedes of Seattle. The process was seamless and Said was a joy to work with! You won’t go wrong purchasing your vehicle here! More