Back

Mercedes-Benz of Portland - Service Center

Portland, OR

4.2
1,465 Reviews

1,465 Reviews of Mercedes-Benz of Portland - Service Center

Sort by
March 14, 2023

Completed 50,000 mile checkup while I waited in comfort reading my book. Pleased to learn that no additional service was needed. This is the longest I have kept a Mercedes sedan without buying a new one. More

by BAUMAN.GAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Mercedes-Benz of Portland responded

That we do, and we couldn't be happier to be growing alongside you! Our team was happy to report that no additional services were needed, and we look forward to your next regularly scheduled maintenance visit here at Mercedes-Benz of Portland.

March 13, 2023

Team is extremely professional, knowledgeable and kind. Facility is always spotless and overall has a great feel! More

by BECCWESTFALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Mar 13, 2023 -

Mercedes-Benz of Portland responded

Providing professional, knowledgeable and kind service is something our team is proud to offer at each visit, Becc! Thank you for sharing this generous rating and feedback. We hope to work with you again in the future here at Mercedes-Benz of Portland.

March 13, 2023

Always a good experience. I appreciate everything and everyone. Very professional. No surprise charges. You are always informed of lowest prices available. Thank you. More

by ZACHARY.LONG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Mar 13, 2023 -

Mercedes-Benz of Portland responded

Hey Zachary, it was a pleasure having you back in for service. Thank you for continuing to choose Mercedes-Benz of Portland. We will always be happy to offer professional and transparent service.

March 13, 2023

I had but excellent service when I arrived on Saturday to drop off my car and on Monday when I picked up my car. More

by TJBOYCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene, Rod Soprito
Mar 14, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing these kind comments, TJ! I'm please to see our team presented you with great service during both your drop off and pick up. We will be looking forward to your next visit here at Mercedes-Benz of Portland.

March 13, 2023

I took my SmartCar in for service. They took the time to collaborate with me to decide on what was needed, as it was between service intervals. The waiting area was comfortable and had More

by DKENEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Mar 14, 2023 -

Mercedes-Benz of Portland responded

Thank you for trusting our team to keep your vehicle running like new, Kenedy! We are happy to have fit in a few additional services, and look forward to having you back at Mercedes-Benz of Portland when due again.

March 12, 2023

Super response time to our needs! Dale and the rest were so kind and accommodating and helpful- very high marks! Made it fun and enjoyable. Look forward to future business! More

by BILL@NWKNIVES.COM
Service Time
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Joseph
Mar 13, 2023 -

Mercedes-Benz of Portland responded

Bill, thank you for taking the time to share these kind remarks for our team at Mercedes-Benz of Portland. We are happy to have provided high quality and enjoyable service, and we too will be looking forward to your future visits.

March 11, 2023

Everyone was very helpful and friendly. It’s always a pleasant experience getting my car serviced. More

by GRETCHEN.KEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Mar 13, 2023 -

Mercedes-Benz of Portland responded

Thank you for continuing to bring your vehicle to our team at Mercedes-Benz of Portland for maintenance, Gretchen. We are happy to continuously provide you with pleasant experiences, and look forward to continuing to do so for years to come.

March 10, 2023

My service advisor is excellent. I am always happy with his service. He care about his work and his customers. More

by Meikamlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Mar 10, 2023 -

Mercedes-Benz of Portland responded

Thank you for showing your appreciation for your service advisor, Meikamlee. We are happy to see he has provided you with high-level customer care and maintenance, and we will be sure to pass along your kind comments. Until your next visit here at Mercedes-Benz of Portland, drive safe.

March 09, 2023

Professional service and expert diagnosis. The staff is friendly and accommodating. Always good to bring your car to someone you can trust. More

by MPOWERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
Mar 10, 2023 -

Mercedes-Benz of Portland responded

Thank you for placing your trust in our service team here at Mercedes-Benz of Portland. Having you as a customer has been a pleasure, and we look forward to assisting with any future needs.

March 07, 2023

Andy is a very professional and experienced service representative who provided Awesome customer service! Thank you. More

by SBHAVITHRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Mercedes-Benz of Portland responded

Thank you for this kind recognition of our team member, Andy, and your business here at Mercedes-Benz of Portland. It was a pleasure working with you, and we will be sure to pass along your kind comments. Until your next visit, drive safe!

...
58
...