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Dale Acelar
Dale Acelar at Mercedes-Benz of Portland
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Dale Acelar

VIP Sales Executive

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.7
189 Reviews

Dale was born and raised in Portland, Oregon. After graduating from Cleveland High School in SE Portland, Oregon, he moved to the Philippines and attended De La Salle University. Dale worked as an actor/model/TV Show host in the Philippines before returning home to his hometown, where he married his best friend, Megan Acelar-- with their five kids. Dales has always been passionate about Mercedes-Benz. He was given his first as a gift for his 16th birthday. Since then, he has owned fifteen different Mercedes-Benz vehicles. Being with Mercedes-Benz allows Dale to share his passion with other owners and future owners. He is excited to work at Mercedes-Benz of Portland be Benz; it’s the best or n at Mercedes-Benzothing.

Dealership Experience

11 yrs, 9 mos

Industry Experience

11 yrs, 9 mos

Languages Spoken

Tagalog Tagalog

4.7

189 Reviews

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189 Reviews of Dale Acelar

May 11, 2024

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Employee Rating

Post sales not good. I’m not getting traction about my registration. I have to pay extra charges to prepare the paperwork. The temporary tag provided last for only 15 day More

by ealmeidaus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andrew (at financial dept) I’d rate as 2 stars because is where I’m not getting results

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May 14, 2024

Mercedes-Benz of Portland responded

I'm sorry to read about your post-sales experience. We strive for excellent communication and it seems we've fallen short in this instance. I understand how frustrating the situation with your registration must be, and I'd like to help get things back on track as soon as possible. Please reach out directly so that we can address these issues promptly - Thank you, Dale Acelar - Executive Sales Director - 503-525-6238

April 26, 2024

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Don't even know who those people are! !! I dealt with another individual. So don't know what to say. More

by EVIN5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nickolas Kalantari, Nate Johnson-Grumm, John Frentsos, Samuel Kim, Michael Graham, Alvin Joswick, Joseph Edgerly, Andrew Fox, Jennifer Joseph

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Apr 26, 2024

Mercedes-Benz of Portland responded

Hi Evin, we appreciate you taking the time to share this feedback. If we can be of any assistance in the future, please don't hesitate to reach out. Have a great day!

April 19, 2024

Dealership Rating

Overcharge, rudeness, less than interested in customers. Trying to get an email with quote and photos took 2 weeks!!! More

by VERO35IS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Acevedo

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Apr 24, 2024

Mercedes-Benz of Portland responded

Hello, we regret to see this review and apologize for any inconvenience you've experienced. We strive to provide excellent customer care and promptness for our guests, like yourself, so it's disappointing to see this wasn't reflected in your service inquiry. When your schedule allows, please reach out directly if you'd like to discuss your experience further or have any other concerns. Thank you, Dale Acelar - Executive Sales Director - 503-525-6238

April 04, 2024

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Employee Rating

Found it to be easy to work with the team out of Portland than to deal with local sharks. More

by WILLIAM87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Monroe, Jennifer Joseph

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Apr 05, 2024

Mercedes-Benz of Portland responded

Hi William, thank you for bringing your needs to our team at Mercedes-Benz of Portland. Making your experience easy and painless was our pleasure. Until next time, safe travels.

March 15, 2024

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The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Levias, Mylee Burns, Jose Araujo Suarez, Joseph Davis, Nate Johnson-Grumm, John Frentsos, Michael Graham, Alvin Joswick, Andy Acevedo

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Mar 15, 2024

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

March 01, 2024

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Excellent service. Commitment to diversity and a very attentive salesmen, Brayden. My wife and I loved our experience. More

by Jason Mayden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nickolas Kalantari, Jennifer Joseph , Brayden Schaberg

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Mar 04, 2024

Mercedes-Benz of Portland responded

Jason, we're delighted to know you and your wife had an excellent experience here at Mercedes-Benz of Portland. Thank you for recognizing Brayden's attentive service!

December 10, 2023

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Employee Rating

This is my 4th time working with Dale, he’s simply the best. Mercedes Benz of Portland has great employees, selection and location. More

by MissWhitney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nickolas Kalantari, Richard Fox, Jennifer Joseph

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Dec 11, 2023

Mercedes-Benz of Portland responded

Whitney, it's fantastic to know that Dale and our team at Mercedes-Benz of Portland have consistently provided you with top-notch service. We appreciate your continued support and look forward to working with you again! Happy holidays.

December 06, 2023

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Employee Rating

Mark Tower is always willing to make sure my very concerns are taken care of. Providing the best service possible. More

by JoeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns, Nate Johnson-Grumm, Brian Szabo, Samuel Kim, Mark Tower, Ryan Power

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Dec 07, 2023

Mercedes-Benz of Portland responded

Joe, it's great to know that Mark is always there for you during each of your visits here at Mercedes-Benz of Portland. Thank you for the review, we look forward to working with you again.

November 16, 2023

Dealership Rating
Employee Rating

Dale was great. He helped answer every question and was very professional. He made the process very straightforward. More

by ABLAHADYOUSIF10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 16, 2023

Mercedes-Benz of Portland responded

We're glad to know Dale was able to assist you and make your experience at Mercedes-Benz of Portland straightforward, professional and helpful. Thank you for the positive feedback, we hope to get the opportunity to serve you again.

November 03, 2023

Dealership Rating
Employee Rating

Dale was fantastic to work with through the entire process. I’ll definitely be reaching out to him again and sending business his way. I didn’t work with Nickolas, so I can’t rate him. More

by AZLAWYER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Nov 06, 2023

Mercedes-Benz of Portland responded

We're glad to know that Dale provided you with a fantastic experience here at Mercedes-Benz of Portland. We appreciate your future recommendations and look forward to working with you again! Until then, safe travels.

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