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Mercedes-Benz of Portland - Service Center
Portland, OR
1,486 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,486 Reviews of Mercedes-Benz of Portland - Service Center
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October 27, 2024
Issue not resolved but still released auto 3 times I’m not the test pilot not the test pilot More
by Feleicia
Verified Customer
October 26, 2024
Maddie did an Excellent job of providing service to me. She handled everything with professionalism. Eric handled my concerns and provided me with excellent PR She handled everything with professionalism. Eric handled my concerns and provided me with excellent PR More
by GRAHNKAY
October 26, 2024
I specifically asked for my vehicle to NOT be washed. I was very displeased that MB of Portland ran my vehicle through an atomatic car wash. As for Jesus, he did write "do not wash" on the work order I was very displeased that MB of Portland ran my vehicle through an atomatic car wash. As for Jesus, he did write "do not wash" on the work order. Obviously that wasn't enough to stop MB of Portland from ruining my ceramic coating. The reason I give Jesus 1 star is because he started questioning me if I really had my vehicle ceramic coated, as if I were lying. I am the customer who was wronged and I don't believe that I should be the one being questioned. The real question is, who is actually managing this place? More
by Adam Clutter
Employees Worked With
October 23, 2024
Their service was fast and efficient. They fixed a warranty issue and updated me several times during the service work. Thank you They fixed a warranty issue and updated me several times during the service work. Thank you More
by BLAKE.PRICE
Employees Worked With
October 23, 2024
Lacking appointments and getting things fixed the first time. Tech training could use some improvement time. Tech training could use some improvement More
by KR
Employees Worked With
October 22, 2024
I was kept informed all my questions were answered. It was a super easy and stress-free experience. It was a super easy and stress-free experience. More
by Jenn
Employees Worked With
October 18, 2024
They turned what should have been a poor experience into a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! a very good experience that made me feel valued. Abby was exceptional and kept me updated. She was OUTSTANDING! More
by Jbilski
Employees Worked With
October 17, 2024
Abby was great! Super quick and efficient and offered complimentary wash and vacuum! So appreciated! Thank you! Super quick and efficient and offered complimentary wash and vacuum! So appreciated! Thank you! More
by Sarah.belvin
Employees Worked With
October 16, 2024
The service was quicker than expected super efficient great price and wonderful staff. Just a great experience all around for our first visit to this Mercedes Service center. We will be back! great price and wonderful staff. Just a great experience all around for our first visit to this Mercedes Service center. We will be back! More
by kurtwhaynes
Employees Worked With
Madison Brouwer
October 16, 2024
Service was excellent, plenty of care and concern were evident. Speedy and convenient place to have my truck serviced. Thanks! evident. Speedy and convenient place to have my truck serviced. Thanks! More
by caseybat22
Employees Worked With
