Mercedes-Benz of Portland - Service Center

It was a wonderful first time experience thank you we will come back for sure! will come back for sure! More

Mercedes of portland is wonderful- They are kind, fair, professional. We drive all the way from Battleground WA to get service and buy because of the incredible professionalism and detail attention that we professional. We drive all the way from Battleground WA to get service and buy because of the incredible professionalism and detail attention that we haven’t ever experienced before- we are so appreciative- More

I am extremely disappointed with the car service I received on 5/22/2023. Despite having a scheduled appointment, I was made to wait for 4 hours, causing significant inconvenience. The lack of loaner received on 5/22/2023. Despite having a scheduled appointment, I was made to wait for 4 hours, causing significant inconvenience. The lack of loaner cars and minimal refreshments only added to my dissatisfaction. Additionally, I was given incorrect information about my tires, indicating a lack of attention to detail. I urge you to address these issues promptly. More

Service inspection completed arrive done accordingly loaner vehicle available time allotted good. Friiendly staff thank you loaner vehicle available time allotted good. Friiendly staff thank you More

The Service department spent hundreds of dollars diagnosing a problem that did not exist on my GLK 350. The service department said that one of my cylinders in the engine was malfunctioning and mo diagnosing a problem that did not exist on my GLK 350. The service department said that one of my cylinders in the engine was malfunctioning and most likely Need to be replaced or, in the alternative, the whole engine, at a cost in excess of $5000. I told the service department to stop their diagnosis of the problem. . There is nothing wrong with the engine, running smoothly and without it a problem. I took the GLK to Mike Noble And he hooked up his computer to my car, and informed me that there was nothing wrong with the engine. I demand a refund More

Your Corp puts do much pressure on me as a customer to take this survey it’s a little annoying. Mark is ALWAYS great to work with! The dealership is always friendly and the waiting area is always well st take this survey it’s a little annoying. Mark is ALWAYS great to work with! The dealership is always friendly and the waiting area is always well stocked and pleasant. Thank you! More

I love you guys the work you do to keep my car in great shape. shape. More

Andy does a good job keeping me updated on my repair status. Although, it is difficult to get a hold of the service dept. by phone. status. Although, it is difficult to get a hold of the service dept. by phone. More

Excellent customer service. . will highly recommend The were prompt and did exceptional work on my car . will highly recommend The were prompt and did exceptional work on my car More

Repairs completed correctly. Fair price. Good communication and followup. Great team effort from all. Thanka Fair price. Good communication and followup. Great team effort from all. Thanka More