Mercedes-Benz of Portland - Service Center

I love the customer service which is the very best cause they listen to you they listen to you More

My Salespeople, Andrew Fox is awesome and because of him I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with. More

Great service on the car, but it came back dirtier than it was when I brought it in. When asked how the experience was / if there was any concerns, I noted exactly that but then stopped getting responses… it was when I brought it in. When asked how the experience was / if there was any concerns, I noted exactly that but then stopped getting responses… More

Under staffed, unable to provide updates in a timely manner. They send emails instead of calling when the call is requested. manner. They send emails instead of calling when the call is requested. More

Big shoutout to the folks at Mercedes-Benz of Portland! This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over there is just awesome - helpful, knowledgable, and super friendly. Going to a dealership can sometimes be a hassle, but you guys make it feel like a breeze. It's clear you guys know your stuff and genuinely care about making sure everyone walks away happy. And let's not forget about the cars - top-quality every time. Each visit is more than just a purchase, it's a fantastic experience from start to finish. So here's to the crew at Mercedes-Benz of Portland, thank you for all you do. You've got a fan for life, and I can't wait to come back for my next Mercedes. Keep doing you! More

Poor service, had to drive back after buying the car because they didn’t smog check it. Sold me a car with major problems I had to use the warranty on over 10k worth. It was impossible to work with th because they didn’t smog check it. Sold me a car with major problems I had to use the warranty on over 10k worth. It was impossible to work with them through the warranty process. Very unhappy with them and will never get a car there again. More

Did the work I requested. I Got the car back when promised. Price charged as quoted. I Got the car back when promised. Price charged as quoted. More

Service is bad , Andy , is the reason I’ll never return the service or retail the service or retail More

Always get me in as quick as possible, repairs always done right the first time. done right the first time. More

Always get me in as quick as possible, repairs always done right the first time. done right the first time. More