Mercedes-Benz of Portland - Service Center

Fast, Friendly, Efficient Service representative was pleasant- made me feel like valued customer on my first contact with your business pleasant- made me feel like valued customer on my first contact with your business More

I left the car at the dealership, and they fixed the problem And when it is done, the dealership arrange us to pick up the car problem And when it is done, the dealership arrange us to pick up the car More

Is there an ice storm so my car took a little bit longer than expected but I'm sure next time it will be all great than expected but I'm sure next time it will be all great More

For me it's about doing the right thing. Of course, there's challenges. When things don't go smooth, All in all handled well. Of course, there's challenges. When things don't go smooth, All in all handled well. More

Although the engine lite went on again after the first drop off Mark made arrangements to fix the problem drop off Mark made arrangements to fix the problem More

First service, just ok. Staffing issues Express staff a no show. My car got done, no vacuum. Seemed rushed Staffing issues Express staff a no show. My car got done, no vacuum. Seemed rushed More

Workmanship is good. Communication and follow through below average. No loaner after 36 years of coming. Communication and follow through below average. No loaner after 36 years of coming. More

Punctual, Professional, and outstanding customer service. I had the best experience as I expected from Mercedes-Benz. I love their customer service, and Andy is doing outstanding job. I had the best experience as I expected from Mercedes-Benz. I love their customer service, and Andy is doing outstanding job. More

Not very informative Didn't explain exactly what they were going to do or ask what I didn't want done were going to do or ask what I didn't want done More

Excellent, as always. I have high expectations of this location based upon 24 years of outstanding service. These expectations were exceeded by Andy and his team who were I have high expectations of this location based upon 24 years of outstanding service. These expectations were exceeded by Andy and his team who were patient, professional and obviously motivated to ensure that my experience there was of the very highest order. I shall return without question and I would certainly recommend others to consider working with Andy and his team. More