Back

Mercedes-Benz of Portland

Portland, OR

4.3
2,465 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

1605 SW Naito Pkwy

Portland, OR

97201

Directions

By Type

Showing 2,465 reviews

December 28, 2024

All staff related to my purchasing process, they were great and helpful and I want to say thank you to them More

by HSHARIFI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Mercedes-Benz of Portland responded

Thank you for the kind words! We're delighted to hear that our team at Mercedes-Benz of Portland made your purchasing process a positive experience. Enjoy your new vehicle!

December 27, 2024

As always the Mercedes-Benz of Portland service center has been a great experience. But this time it was a awesome surprize! I contacted my service adviser Maurice McQueen about the service done on my v More

by JoeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice "Mo" McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Mercedes-Benz of Portland responded

Hi Joe, we're delighted to hear that Maurice and the team at Mercedes-Benz of Portland exceeded your expectations with their service! It's great to know you appreciated the video inspection for added transparency. Thanks for sharing your experience, we'll see you again soon!

December 27, 2024

Did not return messages in a timely manner. Too many surveys sent out. It appears too much pressure is placed on sales people to get 5 star ratings. More

by LEOSERGEANT
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Franz
Dec 27, 2024 -

Mercedes-Benz of Portland responded

Thank you for sharing your feedback with us. At Mercedes-Benz of Portland, we aim to provide a seamless experience and appreciate your input on communication and surveys. We'll use this information to improve our services moving forward. We hope to see you again!

December 26, 2024

Mitchell was simple awesome. From the first phone call to closing, he was all in on helping us find the vehicle and sending us pictures and reviews and getting it detailed to be More

by SREERAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Mercedes-Benz of Portland responded

We're delighted to hear that Mitchell provided such outstanding service at Mercedes-Benz of Portland! It's great to know he was so attentive and communicative throughout your car-buying journey. Enjoy your new vehicle, and thank you for choosing us!

December 26, 2024

We recently purchased a vehicle from Mercedes-Benz of Portland and the experience was absolutely outstanding. From the moment we arrived, the staff was welcoming, professional, and attentive. Andrew trul More

by LIZHERNANDEZ85
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Chung
Dec 27, 2024 -

Mercedes-Benz of Portland responded

Hi Liz, we're delighted to hear about your outstanding experience with Andrew and the team at Mercedes-Benz of Portland! It's wonderful that you felt supported throughout the process and found exactly what you were looking for. We appreciate your recommendation and look forward to assisting with any future vehicle needs!

December 26, 2024

Michael Franz was great courteous and professional. Bradley Seaman was excellent as well. My only concern is my car hasn’t arrived yet. More

by RSUDA101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Seaman, Michael Franz
Dec 27, 2024 -

Mercedes-Benz of Portland responded

Thank you for the feedback! We're glad to hear that Michael and Bradley provided excellent service at Mercedes-Benz of Portland. We understand your concern about the car's arrival, and we're here to assist with any updates or questions you may have.

December 25, 2024

They were very accommodating and listened to what I wanted. Nice long test ride. They made it easy. More

by DMKIENLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Mercedes-Benz of Portland responded

We're thrilled to hear that you had a positive experience with our team and that they were accommodating to your needs. We strive to create a comfortable and enjoyable car-buying experience. Thank you for choosing us!

December 24, 2024

My sunroof was open, not sure why sinceit was just getting an oil change. Everything else was excellent. More

by noemail_6482445
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Dec 26, 2024 -

Mercedes-Benz of Portland responded

Thank you for bringing this to our attention. We're glad to hear that everything else went smoothly during your visit at Mercedes-Benz of Portland, and we'll make sure to address the sunroof issue with our team. We appreciate your feedback!

December 23, 2024

Jesus provided excellent service during my recent service appointment. He was friendly, efficient, and kept me informed. More

by minot.cleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Mercedes-Benz of Portland responded

We're delighted to hear that Jesus provided excellent service during your visit at Mercedes-Benz of Portland. Thank you for sharing your experience, and we look forward to serving you again in the future!

December 22, 2024

Amazing stuff Smart people Mercedes Benz is my dream car But I don’t have it car 😓 I bring Customer car But you say is an amazing job thank you guys 10,000 star 🌷🌷🌷 More

by Omar abdullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Tanigawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Montero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric is amazing 10,000 star, Dale Acelar
Dec 23, 2024 -

Mercedes-Benz of Portland responded

Omar, thank you for the kind words and support! We're delighted to hear that your experience at Mercedes-Benz of Portland was amazing. We hope to see you again soon!

...
5
...