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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.3
2,471 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,471 reviews

March 15, 2024

The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Dale Acelar, Joseph Davis, Alvin Joswick
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Mar 15, 2024 -

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

March 14, 2024

Awesome service, awesome people. Portland is the best service out of all of the 3 Mercedes in the area More

by MILANAHARI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
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Mar 14, 2024 -

Mercedes-Benz of Portland responded

Hello! We truly appreciate the high praise and are thrilled to see that we were able to earn your support. Our team at Mercedes-Benz of Portland looks forward to providing you with excellent automotive service for years to come.

March 14, 2024

First class service and communication and also updates ! Excellent from start to finish when arriving and departing ! More

by HH III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
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Mar 14, 2024 -

Mercedes-Benz of Portland responded

Hello there! We provide first-class service and communication because our customers are truly the best in Portland. Until next time, safe travels and thank you for choosing Mercedes-Benz of Portland.

March 14, 2024

Bella the service advisor is very professional , proactive and great communicator, she helped me in getting a loaner and explained me the issues with my car which was a recall and few other service More

by roopesh.saplok
Recommend Dealer
Yes
Employees Worked With
Bella
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March 11, 2024

Salesman Michael Franz is exceptionally great! Customer service from Michael is the best. Everyone else at the Dealership is average. More

by SERGEVET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Joseph, Jennifer Joseph
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Mar 11, 2024 -

Mercedes-Benz of Portland responded

We're glad to know that Michael's service stood out during your visit at Mercedes-Benz of Portland. We'll pass along the kind words and we hope to exceed all expectations next time!

March 08, 2024

Professional, courteous, very knowledgeable in their jobs They listen well, and provide direct answers to questions. They also project liking their jobs, M-B of Portland, and Daimler. More

by JOHNBRATTON29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service. Forgot her name. She was excellent to work with.
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Mar 11, 2024 -

Mercedes-Benz of Portland responded

John, we appreciate your kind words about our team at Mercedes-Benz of Portland. We strive to provide professional and knowledgeable service for all our customers. Thank you for choosing us!

March 07, 2024

The service on the car was good. It's just that every time I request a loaner car I can never get one but someone else is getting one, it's always questionable More

by RSTEPHNEY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cecelia
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Mar 07, 2024 -

Mercedes-Benz of Portland responded

Hello, we appreciate your feedback and are glad to know you were satisfied with the service on your car. We understand how important a loaner vehicle can be during servicing times - ahead of your next visit, we encourage you to reach out with this so we can better accommodate this need.

March 06, 2024

Everything went very smoothly and efficiently. Camryn was very pleasant to work with. You go girl! More

by JAMESPDEWEESE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Camryn, she was awesome
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Mar 07, 2024 -

Mercedes-Benz of Portland responded

Thank you for sharing this short and sweet shout-out for our team member, Camryn! We will be sure to share your review with her, and hope to have you back for any future needs.

March 05, 2024

Immaculate is the only way to put it, never had better service and Mekonnen was outstanding More

by 18beckwithn
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene, Mekonnen Wossene
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Mar 05, 2024 -

Mercedes-Benz of Portland responded

Thank you for taking the time to highlight the level of care provided to you by our team member, Mekonnen, here at Mercedes-Benz of Portland! Knowing he provided an outstanding experience is amazing. For any future service needs, we hope to get the opportunity to serve you again.

March 05, 2024

I felt very comfortable at Mercedes of Portland. I didn't feel rushed, and all my questions were answered. They found me a great car in my budget. I will purchase my next vehicle there and have reco More

by MUNNICKB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Franz
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Mar 05, 2024 -

Mercedes-Benz of Portland responded

Hello, it's great to know you had a comfortable experience at Mercedes-Benz of Portland and that Michael was able to assist in finding the perfect car for your budget. We appreciate your recommendations and look forward to assisting with future purchases!

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