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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.3
2,406 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,406 reviews

March 16, 2024

They are dishonest, deceitful, and disrespectful! They tried to fix my front headlights to the tune of over $3000! More

by SamSoto11
Recommend Dealer
No
Employees Worked With
Camyrnn K.
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Mar 18, 2024 -

Mercedes-Benz of Portland responded

Hey Sam, I understand you have some questions about the service quote on your headlights, and I would be more than happy to get this addressed with you. Please consider reaching out to me at your next convenience. I look forward to the opportunity to earn back your confidence. Eric Trueblood - Service Manager - 503-228-8351

March 16, 2024

It is my third time in a row doing service to my vehicle there. That's enough to say. More

by Maxi VG
Recommend Dealer
Yes
Employees Worked With
Bella
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Mar 18, 2024 -

Mercedes-Benz of Portland responded

And we couldn't appreciate your loyalty more, Maxi! Thank you for choosing to work with our team here at Mercedes-Benz of Portland.

March 16, 2024

Great customer service and very friendly sales staff. They understood my needs and helped me make the best decision. More

by ESAYASENE
Recommend Dealer
Yes
Employees Worked With
Jennifer Joseph, Jennifer Joseph
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March 15, 2024

The best dealership in town and best service awesome experience Will always buy Mercedes and like to stay with the family More

by EMILIAMASSIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Acelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Alvin Joswick
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Mar 15, 2024 -

Mercedes-Benz of Portland responded

Emilia, we're so happy to know you had an awesome experience at Mercedes-Benz of Portland. We appreciate your loyalty and look forward to seeing you again!

March 15, 2024

I was pleased with the people there. There was a nice gentleman worked with me and he was very helpful. I wish I could remember his name More

by EMILIAMASSIH
Recommend Dealer
Yes
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Mar 15, 2024 -

Mercedes-Benz of Portland responded

Emilia, thank you for the review. We are thrilled to see that our team at Mercedes-Benz of Portland provided excellent support. Come visit our team again soon!

March 15, 2024

Bought my lease out and traded in another car- made full process easy! Thank you for the great help More

by DA2RUBIN
Recommend Dealer
Yes
Employees Worked With
Tien and finance
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Mar 18, 2024 -

Mercedes-Benz of Portland responded

Helping you was our pleasure! Thank you for thinking of Mercedes-Benz of Portland when you were ready to trade-in your lease. Until your next visit with us, enjoy!

March 14, 2024

Awesome service, awesome people. Portland is the best service out of all of the 3 Mercedes in the area More

by MILANAHARI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
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Mar 14, 2024 -

Mercedes-Benz of Portland responded

Hello! We truly appreciate the high praise and are thrilled to see that we were able to earn your support. Our team at Mercedes-Benz of Portland looks forward to providing you with excellent automotive service for years to come.

March 14, 2024

First class service and communication and also updates ! Excellent from start to finish when arriving and departing ! More

by HH III
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Mar 14, 2024 -

Mercedes-Benz of Portland responded

Hello there! We provide first-class service and communication because our customers are truly the best in Portland. Until next time, safe travels and thank you for choosing Mercedes-Benz of Portland.

March 14, 2024

Bella the service advisor is very professional , proactive and great communicator, she helped me in getting a loaner and explained me the issues with my car which was a recall and few other service More

by roopesh.saplok
Recommend Dealer
Yes
Employees Worked With
Bella
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March 11, 2024

Salesman Michael Franz is exceptionally great! Customer service from Michael is the best. Everyone else at the Dealership is average. More

by SERGEVET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Joseph, Jennifer Joseph
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Mar 11, 2024 -

Mercedes-Benz of Portland responded

We're glad to know that Michael's service stood out during your visit at Mercedes-Benz of Portland. We'll pass along the kind words and we hope to exceed all expectations next time!

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