Mercedes-Benz of Owings Mills

The experience was great from the initial contact with Ms. Christine over the phone to when we drove off with the vehicle as ours. Ms. Christine was prepared for us when we arrived on the day of, everythi Ms. Christine over the phone to when we drove off with the vehicle as ours. Ms. Christine was prepared for us when we arrived on the day of, everything was ready for us and we encountered no delays at all. Ms. Christine was knowledgeable about the vehicle features. Overall the experience was great and would recommend Mercedes Benz of Owings mills and especially Ms. Christine to anyone. More

The dealership was beautifully decorated for the holidays, creating such a wonderful and warm atmosphere. I felt truly welcome from the moment I walked in. The customer service is top-tier, and I wa holidays, creating such a wonderful and warm atmosphere. I felt truly welcome from the moment I walked in. The customer service is top-tier, and I was especially impressed by their honesty—they even reminded me of details I had completely forgotten. It’s a dealership you can really trust. More

Great to deal with the same salesperson each time. Thanks and we will be over to see you in the new year Thanks and we will be over to see you in the new year More

I can't express how grateful we are for Dennis's amazing help in finding my dream car! When we first arrived, I was feeling unsure, but with his expertise and warm approach, everything changed. My husband e help in finding my dream car! When we first arrived, I was feeling unsure, but with his expertise and warm approach, everything changed. My husband even teamed up with him to surprise me! It was such a wonderful experience. Dennis’s knowledge of Mercedes is truly impressive, and his dedication to providing 5-star service made all the difference. Thank you for making this memorable journey so special for us! More

Mr. Epps is a warm, personable, consummate professional! He was very attentive to my needs and provided me with an excellent deal. He and the dealership are top-notch in my book. I have been using this deal He was very attentive to my needs and provided me with an excellent deal. He and the dealership are top-notch in my book. I have been using this dealership since 2015, when I first started driving a Benz, and will continue to do so as long as we're living in the area. Kolo in the finance department was fantastic as well. This was the second time I've worked with him, and I highly value his customer service, too. More

Mr. Dennis Epps is a fantastic Mercedes Benz salesperson and an excellent representative for the brand. This is the second vehicle we have leases and from the initial meeting through the official process he and an excellent representative for the brand. This is the second vehicle we have leases and from the initial meeting through the official process he was on top of all the mandatory machinations. i highly recommend Dennis and his professional efforts to everyone entering the dealership. . More

Brian Stroud Mercedes-Benz of Owings Mills took care of all my needs in purchasing a car. His caring and efficient attitude gave me peace of mind. I will do business again with Brian and this delearship . all my needs in purchasing a car. His caring and efficient attitude gave me peace of mind. I will do business again with Brian and this delearship . More

I had a wonderful experience working with Christene. From start to finish, she went above and beyond to ensure I felt informed, supported, and confident in my purchase. Her professionalism, patience, an From start to finish, she went above and beyond to ensure I felt informed, supported, and confident in my purchase. Her professionalism, patience, and genuine commitment to providing exceptional service were truly top-notch. She took the time to understand exactly what I needed, answered all of my questions thoroughly, and made the entire process smooth and stress-free. I couldn’t have asked for a better experience. The management team (Robb) and the finance team (Ben) also contributed to making the process seamless. I highly recommend them to anyone looking for excellent customer service. Thank you so much, Christene—keep up the excellent work! More

Extremely professional! The team went above and beyond to help every step of the way, even after the puchase! The team went above and beyond to help every step of the way, even after the puchase! More

thank yu 🙌🏾🙌🏾 shes the best ever is not the only her job but she knows how to give yu confidence God bless her job but she knows how to give yu confidence God bless her More