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Mercedes-Benz of Orange Park

Jacksonville, FL

4.7
222 Reviews

7018 Blanding Boulevard

Jacksonville, FL

32244

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222 Reviews of Mercedes-Benz of Orange Park

December 09, 2022

Ted themy service adviser is top notch. Honesty and integrity is just among his qualities This dealership is a cut above the rest MB dealership services. More

by dcrmejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Dec 09, 2022 -

Mercedes-Benz of Orange Park responded

We will happily let Ted know you can always count on him to deliver exceptional care. Thank you for choosing Mercedes-Benz of Orange Park!

December 06, 2022

Took my Mercedes for a recall they ruined the motor then sent me an invoice for $25,000.00 stay away. No responsibility for what they do. What I wish on them I wouldn’t wish on anything else. They know the More

by specialoffice4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Mgr.
Dec 06, 2022 -

specialoffice4u responded

You know what you did, I believe in Karma.

Dec 06, 2022 -

Mercedes-Benz of Orange Park responded

I am so sorry to hear about your recent service experience. We strive to deliver top-quality care at a fair cost, and it's disappointing to learn that we've left the wrong impression. I'd greatly appreciate the chance to speak with you directly so that I may learn more about your situation and see if I can help make things right. If you are willing, please consider giving me a call at your earliest convenience. Thank you, Josh Tanner - Service Manager - (904) 777-5900

Dec 06, 2022 -

specialoffice4u responded

YOU KNOW ABOUT MY CITUATION, SHAME ON YOU. MY VEHICLE WAS RUNNING 110%. I WILL LET AS MANY PEOPLE I CAN KNOW OF MY EXPERIENCE. YOU SHOULD RESPOND PUBLICLY AND ADMITE OF YOUR MISTAKE THAT YOU DID ON THE CAMPAIGN. PRO FESSIONLISM AT IT'S WORST.

December 03, 2022

Chris bordes and Paul sander provided great customer service and efficiency I don’t agree with minimums Thanks More

by Sangar1068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and chris
Dec 05, 2022 -

Mercedes-Benz of Orange Park responded

Thank you for your 5 stars and shoutout to Chris and Paul. We truly appreciate your feedback and will take it into consideration as we move forward. We hope to see you again at Mercedes-Benz of Orange Park!

November 29, 2022

I had a rogue rear which was quickly handled in a professional manner. I arived for my appointment on Friday and my auto was handled with a faulty switch replacement. More

by RICHARDCTAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not rremember the names of the two people who worked on my auto
Nov 29, 2022 -

Mercedes-Benz of Orange Park responded

We're so glad our team offered excellent and prompt service! Thanks for choosing Mercedes-Benz of Orange Park for your maintenance needs. Drive safe, and take care!

November 26, 2022

My experience with the Orange Park Mercedes-Benz dealership has been nothing short of exceptional. Due to unexpected damage from Hurricane Ian I was not able to pay for my car service in Full. Paul More

by Tron1of1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 28, 2022 -

Mercedes-Benz of Orange Park responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Paul and the Mercedes-Benz of Orange Park team. Drive safely, and we hope to see you back again down the road!

November 22, 2022

Ted my service adviser for ~the last 15 years with all our vehicles is nothing less than outstanding…he’s always professional, knowledgeable, courteous and outstanding customer service. More

by deleons01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Nov 22, 2022 -

Mercedes-Benz of Orange Park responded

Thank you for leaving Mercedes-Benz of Orange Park a five-star review! Your compliments for Ted will make his day. See you next time!

November 17, 2022

Exceptional service agent Zarinea. Very helpful and pleasant, makes even bad news easy to take. I highly recommend Mercedes-Benz of Orange Park. More

by Edwin.stewart09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zarinea
Nov 18, 2022 -

Mercedes-Benz of Orange Park responded

Edwin, thank you for the great review! We appreciate the kind feedback about Zarinea and hope to see you back again at Mercedes-Benz of Orange Park. Safe travels!

November 16, 2022

Paul was great , very knowledgeable and very friendly . Does great work , I would always recommend More

by Gogo904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 16, 2022 -

Mercedes-Benz of Orange Park responded

Thank you for leaving Mercedes-Benz of Orange Park this awesome 5-star review! We are thrilled that Paul and the rest of our team were able to demonstrate our commitment to great customer service! Have a great day and we hope to see you again down the road!

November 01, 2022

Took me on time. Finished car earlier than expected. Friendly, courteous, clean facility, attentive to one’s needs More

by FrankandTress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Kypreos
Nov 02, 2022 -

Mercedes-Benz of Orange Park responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back again at Mercedes-Benz of Orange Park!

October 15, 2022

Zarinea has been the best of the best visit after visit addressing issues with pinpoint accuracy at the speed of light with integrity of character … much respect from me to her … and Mercedes of Orange Pa More

by SKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
Oct 17, 2022 -

Mercedes-Benz of Orange Park responded

We appreciate the time you took to give Zarinea and the Mercedes-Benz of Orange Park team a shoutout. Thanks so much for the kudos and we look forward to seeing you again next time!

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