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Mercedes-Benz of Orange Park

Jacksonville, FL

4.7
222 Reviews

7018 Blanding Boulevard

Jacksonville, FL

32244

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222 Reviews of Mercedes-Benz of Orange Park

September 17, 2015

Excellent, timely and effective Wonderful experience ! Can not speak any higher of the service received from Orange Park ! I will definitely buy from this dealer in the future. I More

by Haleann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
Dec 07, 2015 -

Mercedes-Benz of Orange Park responded

Thank you for your comments. We are thrilled your experience was a positive one and we look forward to seeing you back at Mercedes-Benz of Orange Park.

August 15, 2015

Periodic Maintenance Quality maintenance in a timely manner with friendly and courteous service at a cost effective rate. Scheduling process easy and responsive to the cus More

by Don1637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Morgin
Dec 07, 2015 -

Mercedes-Benz of Orange Park responded

Thank you for taking the time to share your feedback with us. It is wonderful to hear that your service visit was exceptional.

August 02, 2015

100% excellent service The service @ Orange Park MB is always perfect--A nice young lady promised my vehicle in 15 minutes & it was done on time--Thank you-Lee Dorson More

by Lee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A nice young (Saturday AM) Promised my vehicle in 15 minutes & it was done on time
Dec 08, 2015 -

Mercedes-Benz of Orange Park responded

Hi Lee. We appreciate you taking the time to share your feedback with us.

July 27, 2015

Excellent service Service rep is friendly and extremely knowledgable. There is no question or issues with my car that is not explained in detail prior to my service More

by LWarmsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Moring
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

Thanks for your great feedback in the past. It's definitely our pleasure to serve your automotive needs then, now and in the future. Best Regards, Debbie Mills, General Manager, Mercedes-Benz of Orange Park.

June 15, 2015

Great Marc made me feel comfortable throughout the process. I have been fortunate to have met him and Armandi who helped me make this purchase possible. Tha More

by falcaof
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
Dec 08, 2015 -

Mercedes-Benz of Orange Park responded

It is great to hear that your visit at Mercedes-Benz of Orange Park went smoothly. We appreciate you taking the time to share your review with us.

June 12, 2015

ALL STAFF IS TOP NOTCH - I WILL KEEP COMING BACK! YOU WILL BE TREATED WITH RESPECT. GREAT INVENTORY, SALES AND MANAGEMENT ARE SUPERIOR TO OTHER HIGH END DELERS I HAVE DEALT WITH IN THE PAST. 5 STARS More

by matthewblankenship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARC & ARMONDY
Dec 07, 2015 -

Mercedes-Benz of Orange Park responded

Thank you for taking the time to review your visit with us. We are pleased to hear that our team made your visit great. Looking forward to seeing you soon.

January 05, 2015

Really good service , but it's really hard to get a service manager on the phone. That was my only caveat otherwise the experience would have been excellent. More

by mwfogle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 07, 2015 -

Mercedes-Benz of Orange Park responded

Thank you for your positive comments. We are so glad to hear that you enjoyed your visit. Please feel free to give us a call if there is anything we can help you with.

Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Thank you for your feedback. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Debbie Mills, General Manager at (904) 777-5900, or via email at debbie.mills@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Debbie Mills, General Manager.

December 01, 2014

Outstanding service department. Every visit to the service rep was a pleasure, Alberto DeJesus and went above and beyond to fix ever issue my car had. A true professional. Thank yo More

by seannavy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto DeJesus, and Jeff (Service Manager)
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

We appreciate your great feedback in the past and we look forward to serving you here at Mercedes-Benz of Orange Park in the future. We are now part of Fields Auto Group and are dedicated to ensuring you continue to receive only the highest level of customer service. Kind Regards, Debbie Mills, General Manager.

October 21, 2014

Great experience! I was pleased with my experience at Mercedes of Orange Park. Mandy Lamb was my sales agent and provided THE best experience for purchasing my vehicle More

by katiemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandy Lamb
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers here at Mercedes-Benz of Orange Park. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Debbie Mills, General Manager.

August 27, 2014

Great service During my visit(s), They did a great job continuing to search for the issue that my car had. They fixed the issue, and I was back on the road again. More

by mcphmcph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto
Apr 20, 2017 -

Mercedes-Benz of Orange Park responded

Thanks for your business in the past, and for your pleasant remarks regarding Mercedes-Benz of Orange Park. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Debbie Mills, General Manager.

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