Mercedes-Benz of Orange Park

GREAT CUSTOMER SERVICE!! My wife and I went to Brumos of orange park just going to see what class we wanted to lease next. Mr.Thomas Moffett was first to help us, we test drov My wife and I went to Brumos of orange park just going to see what class we wanted to lease next. Mr.Thomas Moffett was first to help us, we test drove a few and the GLK caught our eye. Along the process we actually wanted to trade in our escape and Thomas worked the best he could. Didn't get to take it home that day but it was the most fun, easy going, and the most enjoyable car shopping experience we've had. More

Aaron Mong review Aaron was wonderful to work with! I never felt one bit of pressure. He was a true gentleman and I would certainly recommend him and Orange Park Merced Aaron was wonderful to work with! I never felt one bit of pressure. He was a true gentleman and I would certainly recommend him and Orange Park Mercedes-Benz to anyone! More

Wonderful purchasing experience We recently purchased a new ML 350 SUV from Mercedes Benz of Orange Park and had a great experience. Mandy Lamb was our sales consultant and she work We recently purchased a new ML 350 SUV from Mercedes Benz of Orange Park and had a great experience. Mandy Lamb was our sales consultant and she worked with us on several occasions in order to help us select the right vehicle. She was extremely knowledgeable about the SUV and how all the technology worked. We were particularly interested in the safety features and she test drove the SUV with us twice in order to show us exactly how they worked as well as how they felt. That was probably the selling point and deciding factor for us. If she had not been so well informed and familiar with the vehicle we would have never purchased it. There was never a question we asked that she didn't know the answer. We were quite impressed with her and she is the reason we bought the SUV! Also, Jesse Herrera handled the actual paperwork upon delivery and it went very smoothly with no surprises. Then, Michael Groe, the delivery specialist, spent two hours with us to explain how the SUV works and he was very smart and helpful. We appreciate all the hard work and attention everyone gave us. It is a beautiful vehicle! More

Accessory installation Mike (Salesman) and Ted (Service Adviser) are fantastic. My wife and I have 2 Mercedes and have always been treated great by Mercedes of Orange Park. Mike (Salesman) and Ted (Service Adviser) are fantastic. My wife and I have 2 Mercedes and have always been treated great by Mercedes of Orange Park. Especially Mike, and Ted. Mike is a pleasure to work with and has made our buying experience fantastic. I purchased our 2nd Mercedes because of Mike's professionalism and help, but also because of the level of honest and courteous service we have received. More

Sales We really had a wonderful experience when purchasing our 2011 E350. Mark , our salesman, was very friendly, ,knowledgeable and eager to answer all of We really had a wonderful experience when purchasing our 2011 E350. Mark , our salesman, was very friendly, ,knowledgeable and eager to answer all of our questions. The specialist was very helpful in demonstrating all the features of our car. From Mark in sales ,Jesse in finance, Armandi , the used car specialist and the delivery specialist ,Mark Gore. When we went back to pick up our car: there was a certificate for us and a welcome sign as we entered. Mercedes Benz of Orange Park is the way to go. They are very professional and up-to-date!! More

My experience was great as usual. Alberto De Jesus and all the other people at the dealership were great. I had service A done in only an hour which was fantastic that you can go in a Alberto De Jesus and all the other people at the dealership were great. I had service A done in only an hour which was fantastic that you can go in and be gone in a total of 1hour. More

It was really flawless I had my car go in for routine maintenance. I called, made an appointment with Ted, the Service advisor he was very knowledgeable and made me feel co I had my car go in for routine maintenance. I called, made an appointment with Ted, the Service advisor he was very knowledgeable and made me feel comfortable with what was going to be done to the car. When they picked up my car on the arranged date they left me a loaner. Bill the driver was polite and very professional. Ted then kept me informed on how the work was progressing. Then Bill came took the loaner and returned my car. It was really flawless. I will return to MB of Orange Park for continued maintenance and when I need a new vehicle. More

sales Mandy provided me with the best buying experience. She took extra steps to fill my new Mercedes Benz with blue and orange balloons and streamers to co Mandy provided me with the best buying experience. She took extra steps to fill my new Mercedes Benz with blue and orange balloons and streamers to congratulate me for my graduation from UF this weekend. The entire experience, from Mandy in sales, to Nadine in finance, Wayne in service, and back to Mandy was excellent. Not only did she greet myself and my husband with a smile, but she went the extra mile and then some. I will definitely be back and will refer everyone to your dealership andto Many. More

The people at Orange Park Mercedes were very helpful in explaining the various options for the vehicle we wanted and demonstrating them. They helped us special order a car with only the features we needed explaining the various options for the vehicle we wanted and demonstrating them. They helped us special order a car with only the features we needed so as not to have to pay for options we did not want. Overall, the experience was top notch. More

I really enjoyed the buying process with this dealer. My salesperson Mandy Lamb was awesome (she basically sold me on the vehicle during the demonstration of the vehicle's features while test driving the ve salesperson Mandy Lamb was awesome (she basically sold me on the vehicle during the demonstration of the vehicle's features while test driving the vehicle). The staff and facilities there are also excellent More