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Mercedes-Benz of Orange Park

Jacksonville, FL

4.7
222 Reviews

7018 Blanding Boulevard

Jacksonville, FL

32244

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222 Reviews of Mercedes-Benz of Orange Park

October 05, 2017

Awesome amazing Everything and everyone was very professional & patient. I'm very please with my new truck...I have and will recommend to my friends, family & college More

by Kinsey27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jane & Misty
Jan 18, 2018 -

Mercedes-Benz of Orange Park responded

We appreciate your superb evaluation of your experience with our Team! Thank you for choosing Mercedes-Benz of Orange Park. It is our goal to ensure you continue to receive only the highest quality experience in the future. Kind thanks, Debbie Mills, General Manager.

March 13, 2017

Hook and Bait Hello, I hope this email finds you well. I am requesting a full refund for three tickets that was purchased at the Mercedes-Benz of Orange Park dea More

by Claude Nolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Thank you for your feedback, Claude. I apologize for any inconvenience. Please contact me at your earliest convenience, so that I may personally address any outstanding issues and concerns you may have. Thank you and I look forward to hearing from you. You may reach me by phone at (904) 777-5900, or via email at debbie.mills@fieldsauto.com. Sincerely, Debbie Mills, General Manager, Mercedes-Benz of Orange Park.

August 26, 2016

customer service This dealership does an average job we have had a couple of misunderstandings but i was able to speak to management who rectified the issue with out i More

by leland2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
josh mcclure
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Thank you for your honest feedback. I'm sorry you had a poor experience at our location. Thanks to your feedback, we've taken the necessary measures to ensure that a situation like this does not happen again. At Fields, we are dedicated to the highest level of customer service and if there is anything I may do to turn your experience around for the better, please don't hesitate to ask. Sincerely, Debbie Mills, General Manager – debbie.mills@fieldsauto.com.

April 05, 2016

Service My only complaint is that I got the car back with an empty windshield washer tank. Since it was oil change/service visit, it would have been nice to More

by Pursuit99@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Thanks for your business! I'm delighted we furnished you with a great experience, it's our constant goal! If there is any way we may better serve your automotive needs, please let me know. Sincerely, Debbie Mills, General Manager, Mercedes-Benz of Orange Park.

February 01, 2016

Always great service and follow up From the moment I drive up the staff is friendly and knowledgeable. I tell them what needs to be fixed and they give me a reasonable price and continu More

by rnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Thank you for leaving Fields a 5-Star rating of Mercedes-Benz of Orange Park! We appreciate your business and look forward to your next service interval. If you have any questions, or need anything further, please don't hesitate to give me a call at (904) 777-5900. Thanks again, Debbie Mills, General Manager.

January 29, 2016

Excellent service and very pleased. I live in the Southside of town and I always take my car to the Orange Park. I like the service very much over there It was tune up time!! . More

by nina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot the guys name. He was a short man very nice man.
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

We appreciate the feedback and are happy to hear you had an excellent experience. Thanks for choosing Mercedes-Benz of Orange Park! Fields Matters Because You Matter. Sincerely, Debbie Mills, General Manager.

January 20, 2016

Great Experience My experience with MB of Orange Park is always exceptional. Elaine in service always goes above and beyond to make sure I am taken care of! Thank you! More

by ars2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Thank you! A 5-star experience is what we strive to provide on every visit. If there is any way we may better serve your automotive needs, please let me know. Sincerely, Debbie Mills, General Manager, Mercedes-Benz of Orange Park.

January 15, 2016

No complaints Fast and fixed my problem. Steering wheel switch went out and would not adjust. Arrived at my appointment at the exact time and did not have to wait. More

by Dejahney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Morgin
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

If there is anything further we may do to help in the future, please feel free to reach out to me directly here at Mercedes-Benz of Orange Park. It is our pleasure to serve your automotive needs. Best Regards, Debbie Mills, General Manager.

December 22, 2015

Always Amazing Service My experience was wonderful as always. Amazing The staff and especially Ted are the best! I would definitely recommend this dealership to anyone and More

by rcsoskin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Kypreos
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

Fast, friendly and 5-star service are what we strive for with each and every visit here at Mercedes-Benz of Orange Park. I'm delighted we accomplished this for you. If there is any way we may further improve on your ownership or experience, please let me know. Sincerely, Debbie Mills, General Manager.

December 18, 2015

Roof nail in front left tire. The car was making a squealing noise, service said a roof nail was in the tire. They replaced the tire after a 10 day period to obtain the tire & bro More

by maggieG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Morgan
Apr 19, 2017 -

Mercedes-Benz of Orange Park responded

We will do our best to ensure you continue to receive only the best in customer service excellence. Thanks for choosing Mercedes-Benz of Orange Park! Fields Matters Because You Matter. Sincerely, Debbie Mills, General Manager.

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