Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Service rep was courteous and professional. Appreciate the detailed examination of my car. and recommendations. Appreciate the detailed examination of my car. and recommendations. More

Omar and E’mari was very helpful and kept me up to date on the process of my vehicle. on the process of my vehicle. More

Don’t trust this place they promised to give free oil change and I had to fight to get free change and I had to fight to get free More

Scott is always professional, courteous. He is always determined to get the job done right and has always delivered my cars back in a timely fashion. It feels like your whole staff undernea He is always determined to get the job done right and has always delivered my cars back in a timely fashion. It feels like your whole staff underneath him is the same. More

Very efficient staff members as well as how informative your service advisor and staff were your service advisor and staff were More

We brought our truck for what we thought was a big issue but only to find out it was a not as big an issue as we thought. Being farmers and doing much of our own repair work it's refreshing to have a dealer but only to find out it was a not as big an issue as we thought. Being farmers and doing much of our own repair work it's refreshing to have a dealer service be willing to work with us. Frankie and the rest of the service department are just awsome. More

Their service department is outrageously expensive, and my brake lines leaked after they serviced my car. They weren't leaking when I brought it in. But they do a great job diagnosing a problem, and they p my brake lines leaked after they serviced my car. They weren't leaking when I brought it in. But they do a great job diagnosing a problem, and they perform a comprehensive inspection for other potential problems. More

I walked in knowing what I wanted and Eric was so incredibly professional and helpful. The process went so smoothly. I recommend this dealership to anyone with a Mercedes or wanting a Mercedes. incredibly professional and helpful. The process went so smoothly. I recommend this dealership to anyone with a Mercedes or wanting a Mercedes. More

Horrible experience. Car was dropped off early Saturday for an inspection and I never got the car back until Wednesday. I had advised I ran a diagnostic and it needed a w Car was dropped off early Saturday for an inspection and I never got the car back until Wednesday. I had advised I ran a diagnostic and it needed a wheel sensor so the abs am engine light would clear. Heard nothing Saturday. Monday I was told they have to order this part. Tuesday I call for a follow up and got a call back it may need wheel bearings for $1300. Again this car was running fine. Next I was told it's older and they may need to Thursday and they need to drive to clear the code. I understand clearing the code but now possibly Thursday. Then I'm told I may need to drive it. Wednesday it was finally ready and the bill was nothing I was told about. Extra charges which when I asked were not that much and it was very rushed. The best was I was told hopefully you can afford dinner. Disappointed and my cars are going elsewhere at this point. I do not have the words. Came home to break down the bill myself. More

Omar Martinez is awesome. Always friendly and always professional. Omar goes above and beyond for his customers Always friendly and always professional. Omar goes above and beyond for his customers More