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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
715 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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715 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
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Verified Customer
December 19, 2024
Scott is amazing and goes above and beyond . Service is always the best . Thank you ! Service is always the best . Thank you ! More
by KRISTASHIELDS021
Employees Worked With
December 16, 2024
I am delighted with the service and the staff. Always working to please the customer's needs. Frankie Devita is always willing to go the extra mile as a service rep. Always working to please the customer's needs. Frankie Devita is always willing to go the extra mile as a service rep. More
by EI0
Employees Worked With
December 14, 2024
I was very happy with the service. Everyone who worked with me was great and very helpful Everyone who worked with me was great and very helpful More
by ESCOSTA1123
Employees Worked With
Other Employees :
There was another but I’m not sure of his name
December 14, 2024
Very professional staff and excellent customer service. I drove 40 miles to this particular dealership when there are closer dealerships. Always get great service I drove 40 miles to this particular dealership when there are closer dealerships. Always get great service More
by dorseylube
Employees Worked With
E Mari
December 14, 2024
Frank is a great service agent, great communication and explained all repairs in layman terms. Delivered ahead of time. explained all repairs in layman terms. Delivered ahead of time. More
by Richie970
Employees Worked With
December 12, 2024
The communication from the dealership was very poor. The length of time that the vehicle was at the dealership was excessive. I am extremely dissatisfied with the service that we received. The length of time that the vehicle was at the dealership was excessive. I am extremely dissatisfied with the service that we received. More
by SOUTHSTCOLLISION
Employees Worked With
December 09, 2024
Car is still leaning right after getting an allignment done. They did not diagnose what I requested. done. They did not diagnose what I requested. More
by DEVINCLARK811
Employees Worked With
December 05, 2024
My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More
by JAMESBLACKJAG
December 05, 2024
I had a very pleasant and smooth experience. There was a very fast turnaround and excellent communication even considering my vehicle was serviced during the Thanksgiving holiday weekend. There was a very fast turnaround and excellent communication even considering my vehicle was serviced during the Thanksgiving holiday weekend. More
by Giovanna
