Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

E’Mari Davis was my service advisor and he was excellent. Especially for someone new to the position. He was a good communicator and a pleasure to work with. Especially for someone new to the position. He was a good communicator and a pleasure to work with. More

Completely professional, very courteous staff. Very kind. The technicians also did a great job diagnosing and repairing the problem. My issues are (1) the diagnostic process - just to look at the Very kind. The technicians also did a great job diagnosing and repairing the problem. My issues are (1) the diagnostic process - just to look at the vehicle - is insanely expensive. Furthermore, unlike most repair shops, the diagnostic fee is not applied to the cost of repair (2) the labor rates are exorbitant. More

Not only did they took a week for a oil change , they also charged for work the was not performed also charged for work the was not performed More

Scott has been amazing. Even though my vehicle is preowned, I never felt like I was treated any less than important. Scott went out of his way to address and resolve the i Even though my vehicle is preowned, I never felt like I was treated any less than important. Scott went out of his way to address and resolve the issues. He is valuable and a huge asset to the dealership. More

Phenomenal Service. Vehicle had everything fixed and the detail was superb. Frankie was great and a pleasure to work with. Vehicle had everything fixed and the detail was superb. Frankie was great and a pleasure to work with. More

Omar was very courteous and helpful. Loaner was clean and in excellent condition. Was kept advised of progress of tepairs Loaner was clean and in excellent condition. Was kept advised of progress of tepairs More

Always a smile, takes care of my car like it's new, even though it's 25 years young! Won't take it anywhere else ... though it's 25 years young! Won't take it anywhere else ... More

This was my 1st time using this dealership and I will be using them again. They made every effort to get me my car back within the same day. Car rode like new. Thank you using them again. They made every effort to get me my car back within the same day. Car rode like new. Thank you More

Excellent service, great customer service. My car was taken on time and service was completed when expected. My car was taken on time and service was completed when expected. More

Very professional and nice and friendly staff were encountered at the Mercedes Benz Dealership of Orange County encountered at the Mercedes Benz Dealership of Orange County More