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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
Harriman, NY
702 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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702 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center
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December 14, 2024
Frank is a great service agent, great communication and explained all repairs in layman terms. Delivered ahead of time. explained all repairs in layman terms. Delivered ahead of time. More
by Richie970
Verified CustomerEmployees Worked With
December 12, 2024
The communication from the dealership was very poor. The length of time that the vehicle was at the dealership was excessive. I am extremely dissatisfied with the service that we received. The length of time that the vehicle was at the dealership was excessive. I am extremely dissatisfied with the service that we received. More
by SOUTHSTCOLLISION
Employees Worked With
December 09, 2024
Car is still leaning right after getting an allignment done. They did not diagnose what I requested. done. They did not diagnose what I requested. More
by DEVINCLARK811
Employees Worked With
December 05, 2024
My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More
by JAMESBLACKJAG
December 05, 2024
I had a very pleasant and smooth experience. There was a very fast turnaround and excellent communication even considering my vehicle was serviced during the Thanksgiving holiday weekend. There was a very fast turnaround and excellent communication even considering my vehicle was serviced during the Thanksgiving holiday weekend. More
by Giovanna
December 04, 2024
I worked with Scott Bateman. He was very professional and courteous. He knows his job and does it well. I wish she works for me. He was very professional and courteous. He knows his job and does it well. I wish she works for me. More
by TCLARKE5
December 04, 2024
Mercedes benz of Orange County is the best. Always friendly and very professional. A pleasant experience Always friendly and very professional. A pleasant experience More
by AKIENJOHNSON
November 24, 2024
Terrible customers service. Going to Naunet for Service next time and also Not purchasing another Mercedes again after 20 years with the brand! Going to Naunet for Service next time and also Not purchasing another Mercedes again after 20 years with the brand! More
by PAULIN92
Employees Worked With
November 24, 2024
So gar so good, I like the video taking the mystery out of what happens during service. of what happens during service. More
by CONUCOIMP
November 23, 2024
great turn around time and communication. Frankie was a great help and was very aoutstanding Frankie was a great help and was very aoutstanding More
by PBENZINGER
Employees Worked With
