Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Omar handled all situations professionally and effectively. I had an amazing experience and they got my repairs and service done within the promised time frame! effectively. I had an amazing experience and they got my repairs and service done within the promised time frame! More

Sadly, my service consultant left the dealership 2 years ago and I was not notified despite leaving several texts and emails. I started going to another dealership. Omar himself was attentive, friendly, and ago and I was not notified despite leaving several texts and emails. I started going to another dealership. Omar himself was attentive, friendly, and seems professional. More

Great customer service and we’re easy to work with. Also, did great work on my car to make sure it was perfect when I got it back. Also, did great work on my car to make sure it was perfect when I got it back. More

Service was great ! ! Frankie promptly addressed the issue and my car was ready within 24 hours Great work ! ! Frankie promptly addressed the issue and my car was ready within 24 hours Great work ! More

Very happy with new service manager. Showed care about my concerns and assured me he will do his best to look into issue. Showed care about my concerns and assured me he will do his best to look into issue. More

Great service. Fast. Understanding. Just wish repair cost was a little more affordable. Thank you Fast. Understanding. Just wish repair cost was a little more affordable. Thank you More

My interaction with everyone was friendly and respectful. Although my car was not wash as promise, the overall service was good. Although my car was not wash as promise, the overall service was good. More

The service rep is very helpful and conscientious in attending to the needs of my car. attending to the needs of my car. More

I recently had the pleasure of visiting Mercedes Benz of Orange County, and I must say the experience was exceptional from start to finish. One person who made a big difference was Nick. He’s a true profess Orange County, and I must say the experience was exceptional from start to finish. One person who made a big difference was Nick. He’s a true professional and a straight shooter—exactly the kind of person you want to deal with when making such a big purchase. He was honest, transparent about pricing, and really made me feel confident in my decision. The dealership had a great selection of vehicles, and Nick took the time to walk me through different models, ensuring I found the perfect one for my needs. The entire team was attentive and welcoming, but Nick’s no-nonsense approach made the car-buying process smooth and stress-free. This highlights Nick’s professionalism while keeping the tone positive! More

Scott was exceptional with the service work done. Communication was solid and he helped execute getting me home and picking me up. Thank you, Scott! Communication was solid and he helped execute getting me home and picking me up. Thank you, Scott! More