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Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

Harriman, NY

4.5
715 Reviews

715 Reviews of Mercedes-Benz of Orange County powered by Benzel-Busch - Service Center

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January 02, 2025

Great dealership no pressure to walk out with a car on same day. Service is great. More

by Maferriolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tzimoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykola (Nick) Peresunko
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Omar Martinez was very courteous and helpful. He made the visit very pleasant and easy. I highly recommend this dealership for repairs and maintenance based on the level of courtesy provided by O More

by RALNABALSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

I was very impressed with the service. Especially when I got a text to view what they had done to the vehicle and I got to hear/see the details. More

by mrivera11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Cruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

We purchased our first Mercedes after the Grand opening of the dealership. Since that time we have bought two more vehicles from Merecedes Benz of Orange County. More

by ARTYART12553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

had a hybrid battery problem and they were knowledgable and prompt. excellent service from the dealership. cant recommend them enough More

by CORKRUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Great personality. Was patient with the conflict that was presented to him and resolved the issue. More

by PAULIN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Worst and disturbing experience now. I have been told to receive my registration within 4 to 5 weeks, it’s been 6 weeks now and I have been trying to call and contact on email to Merc More

by NAQIAGHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Makofsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Tzimoulis
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Eric, Chris and Bobby were absolutely wonderful, We couldn’t be happier with the service. Treated like family!! Thank yoj More

by CASEYMELONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Chris and Bobby
December 22, 2024

They picked up my car at my house so I didn’t have to go in thanks More

by Labbella01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Devita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Casale
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Service advisor and technician were helpful and knowledgeable. They went above and beyond to make sure my car was taken care of. I watched the tech actually check on the bottom plastic shield and r More

by 265BEDFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amari Williams service advisor, and mechanical technician
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